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National official after-sales customer service hotline:

24-hour service hotline National after-sales maintenance hotline:

After-sales maintenance service center sincerely serves you! Customer service center adheres to the spirit of "professionalism, dedication and dedication", adheres to the business philosophy of customer first and user first, and strives to provide quality service for every user!

On-site maintenance service process of maintenance service center.

First, telephone maintenance

If customers find problems with household appliances, they can contact us in time, and we will provide on-site service as soon as possible.

Second, make an appointment.

Describe the electrical failure so that you can send the right person to solve your trouble. You need to describe the type, brand, model, fault phenomenon of electrical appliances, as well as your contact information and address, and we will provide on-site service. Then the maintenance technician calls to discuss the door-to-door service time with you.

Third, come to the door on time.

Arrive at the designated place on time according to the scheduled on-site service time.

Fourth, check the fault.

Check the electrical fault before maintenance, so as to eliminate the fault. After testing and troubleshooting, the maintenance technician found the cause of the electrical fault.

Verb (short for verb) determines the cost.

Before the formal troubleshooting, report the cause of the failure and the cost of repairing the failure, so as to be aware of it. At the same time, you can also give up maintenance because the price exceeds the budget. If you give up the maintenance, you will come to the door free of charge during the warranty period, and the door-to-door service fee will be 3050 yuan outside the warranty period.

Six, troubleshooting

If maintenance is agreed, formal troubleshooting will be started until the fault disappears. After troubleshooting, you can start the machine for acceptance until you feel satisfied.

Seven, fill in the certificate

After the maintenance is completed, we will provide you with service vouchers and bills, which indicate the cause of the failure, maintenance results, maintenance costs, warranty time, and our service telephone number and complaint telephone number. Finally, clean up the service site, clean up the maintenance garbage and restore the items that have been repaired before.

Eight, provide warranty

During the warranty period, please call our company as soon as possible when the original failure of the electrical appliance you are repairing occurs again, and we will provide free warranty service for the repaired electrical appliance according to your maintenance records.

Company service commitment:

(1) Carry out maintenance in strict accordance with maintenance procedures and operating procedures to ensure maintenance quality.

(2) Strictly control the quality of accessories and put an end to the use of fake and inferior accessories.

(3) The service hotline is manned for 24 hours and responds within 24 hours. The maintenance workshop and the front desk do not rest on holidays, Saturdays and Sundays to ensure that users can maintain as needed; Establish a door-to-door maintenance system; Set up a repair team in time and arrive at the scene for repair at any time.

(4) In terms of charges, strictly implement the maintenance charges of the Municipal Price Bureau and our company, do not exaggerate faults, and put an end to arbitrary charges.

(5) Provide remote fault diagnosis and technical fault resolution for foreign customers. Foreign customers repair their own, and we will speed up the troubleshooting of your machine and complete the maintenance on the same day.

(6) All machines maintained by our center are guaranteed for three months. During the warranty period, if there are any problems due to the quality of repaired or replaced parts, our center will be responsible for the maintenance.

(7) Establish a return visit system: regularly track the use of machines maintained by our company (including on-site service) and the service quality of our company, investigate the customer satisfaction rate, and establish a customer satisfaction rate questionnaire.

(8) Machine damage, abnormal voltage, abnormal use, water ingress, lightning strike, self-maintenance by users or maintenance by non-center personnel, etc. , the warranty will not be granted.

Why you chose us:

(1) It only takes 30 minutes to get to the city gate.

(2) the service is open; Fault disclosure; The price is open.

(3) The door-to-door master has more than 10 years of professional experience, excellent technology and enthusiastic service.

(4) Test the quotation first, and then start the service after the customer agrees.

(5) No maintenance without security, no radical cure, no service value, and no waste of customers' money.

(6) The service is not completed until the user has passed the acceptance test and issued the charging document and warranty card.

(7) Pay a return visit and ask about the usage and charging details of household appliances.

National service area:

Guangzhou (Liwan District, Yuexiu District, Haizhu District, Tianhe District, Baiyun District, Huangpu District, Panyu District, Huadu District, Nansha District, Conghua District and Zengcheng District)

Shenzhen (Luohu District, Futian District, Nanshan District, Baoan District, Longgang District, Yantian District, Longhua District, Pingshan District and Guangming New District)

Zhuhai City (Xiangzhou District, Doumen District and Jinwan District)

Shantou City (longhu district, jinping district, Chenghai District)

Foshan City (Chancheng District, Nanhai District, Shunde District, Sanshui District)

Jiangmen City (Pengjiang District, Jianghai District, Xinhui District, Taishan City, Kaiping City)

Zhanjiang City (Chikan District, xiashan district, Potou District, Mazhang District)

Maoming City (Maonan District)

Zhaoqing City (Duanzhou District, Dinghu District, Gaoyao District)

Huizhou City (Huicheng District, Huiyang District)

Meizhou City (Meijiang District, Meixian District)

Heyuan City (Yuancheng District)

Qingyuan City (Qingcheng District, Qingxin District)

Jieyang City (Rongcheng District, Jiedong District)

Hangzhou (Shangcheng District, Xiacheng District, Jianggan District, Gongshu District, Xihu District, Binjiang District, Yuhang District, Xiaoshan District and Fuyang District)

Ningbo (Haishu District, Jiangbei District, Beilun District, zhenhai district, Yinzhou District, Fenghua District, Yuyao City and Cixi City)

Wenzhou City (Lucheng District, Longwan District, ouhai district, Dongtou District, Ruian City, Yueqing City, Yongjia County, Pingyang County, Cangnan County, wencheng county City, Taishun County and Longgang City)

Shaoxing City (Yuecheng District, Keqiao District)

Huzhou City (Wuxing District, Nanxun District)

Jiaxing City (Nanhu District, Xiuzhou District, Haining City, pinghu city City, Tongxiang City, Jiashan County, Haiyan County)

Jinhua City (Wucheng District, Jindong District)

Taizhou City (Jiaojiang District, huangyan district, luqiao district)

Zhoushan City (Dinghai District, Putuo District)

Nanjing (Xuanwu District, Qinhuai District, Gulou District, jianye district, Qixia District, Yuhuatai District, Jiangning District, Pukou District, Liuhe District, Lishui District and Gaochun District)

Wuxi City (Binhu District, Liangxi District, Wuxin District, Xishan District, Huishan District, Jiangyin City and Yixing City)

Xuzhou City (Yunlong District, Gulou District, jiawang district, quanshan district, tongshan district)

Changzhou City (Tianning District, Zhonglou District, Xinbei District, Wujin District, Jintan District)

Suzhou (gusu district, huqiu district, Wuzhong, Xiangcheng, Wujiang, Kunshan, Changshu, Zhangjiagang and Taicang)

Nantong City (Chongchuan District, Tongzhou District)

Lianyungang City (Lianyun District, Haizhou District)

Huaian City (Qingjiangpu District, Huai 'an District, Huaiyin District)

Yancheng City (tinghu district, Yandu District)

Yangzhou City (Guangling District, Hanjiang District, Jiangdu District, Baoying County, Yizheng City)

Zhenjiang City (Jingkou District, Runzhou District, Dantu District, Danyang City, jurong city)

Taizhou City (Hailing District, gaogang district, Jiangyan District)

Shijiazhuang City (Chang 'an District, qiaoxi district, Xinhua District, jingxing mining area, Yuhua District, Gaocheng District, Luquan District and Luancheng District)

Tangshan City (lubei district, lunan district, guye district, Kaiping District, Fengnan District and Fengrun District)

Qinhuangdao City (Haigang District, Shanhaiguan District, Beidaihe District)

Handan City (Hanshan District, congtai district)

Baoding City (Jingxiu District, Lianchi District)

Cangzhou City (Yunhe District, Xinhua District)

Langfang City (Guangyang District, Anci District)

Zhengzhou City (Zhongyuan District, Erqi District, Guancheng District, Jinshui District, Shang Jie District, Huiji District)

Kaifeng City (Longting District, Gulou District)

Luoyang City (jianxi district, Xigong District, Old Town, Luolong District)

Zhumadian City (Yicheng District)

Nanyang City (Wancheng District, Wolong District)

Kunming (Chenggong District, Panlong District, Wuhua District, Guandu District and Xishan District)

Shenyang (Heping District, Shenhe District, Dadong District, Huanggu District, Tiexi District, Sujiatun District, Hunnan District, Shenbei New District and Yuhong District)

Dalian (Zhongshan District, Xigang District, Shahekou District, Ganjingzi District, Lushunkou District, Jinzhou District)

Harbin (Daoli District, nangang district, Daowai District, Songbei District, Xiangfang District and Hulan District)

Daqing City (Saertu District, Longfeng District, ranghulu district, Honggang District, datong district)

Changsha City (Furong District, Tianxin District, Yuelu District, Kaifu District, Yuhua District, Wangcheng District and Changsha County)

Zhuzhou City (Tianyuan District, Lusong District, Hetang District, Shifeng District)

Shaoyang City (Shuangqing District, Daxiang District)

Yueyang City (Yueyang Building District)

Changde City (Wuling District, Dingcheng District)

Zhangjiajie City (Yongding County)

Loudi City (Louxing District)

Chenzhou City (Beihu District, Suxian District)

Huaihua City (Hecheng District)

Hefei (Yaohai District, Luyang District, Shushan District, Baohe District, Feidong County, Feixi County and Chaohu City)

Wuhu City (Jinghu District, Yijiang District, Jiujiang District)

Bengbu City (Longzihu District, bengshan district, Yuhui District, Huaishang District)

Huainan City (Tianjiaan District)

Maanshan City (Huashan District, Yushan District)

Huaibei City (Xiangshan District)

Anqing City (Yingjiang District, Daguan District and Yixiu District)

Lu 'an City (jin an district, Yu 'an District, Yeji District)

Jinan City (Lixia District, Shizhong District, Huaiyin District, tianqiao district, Licheng District and Changqing District)

Qingdao (Shinan District, Shibei District, Licang District, Chengyang District, Laoshan District and Huangdao District)

Tengzhou city

Yantai City (lai shan, Zhifu District, Fushan District, Muping District, Penglai District)

Weihai City (Huancui District, Wendeng District)

Nanchang City (donghu district, Xihu District, qingyunpu district, Qingshan Lake District, Xinjian District, Honggutan District, Nanchang County)

Jiujiang City (Xunyang District, Lianxi District)

Yichun City (Yuanzhou District)

Ji 'an City (Jizhou District, Qingyuan District)

Ganzhou City (zhanggong district, Nankang District, Ganxian District)

Jingdezhen City (Zhushan District, Changjiang District)

Pingxiang City (Anyuan District)

Yingtan City (Yuehu District)

Wuhan (Jiang 'an District, Jianghan District, Qiaokou District, Hanyang District, Wuchang District, Qingshan District, Hongshan District, caidian district, Jiangxia District, huangpi district, Xinzhou District, Dongxihu District and Hannan District)

Huangshi City (huangshigang district, Xisaishan District, Xialu District, Tieshan District)

Yichang City (Yiling District, Xiling District, Wujiagang District, Dianjun District, Xiaoting District)

Xiangyang City (Xiangcheng District, fancheng district, Xiangzhou District)

Ezhou (Echeng District)

Xiaogan City (Xiaonan District)

Jingzhou City (Jingzhou District, Shashi District)

Huanggang City (Huangzhou District)

Xianning City (Xian 'an District)

Suizhou City (Zengdu District)

Nanning (Qingxiu District, Xingning District, Xixiangtang District, Jiangnan District, Liangqing District, Yongning District and Wuming District)

Liuzhou City (Liubei District, Liunan District, Liujiang District, Chengzhong District and Yufeng District)

Guilin City (Xiangshan District, Xiufeng District, Diecai District, Qixing District, Yanshan District and Lingui District)

Beihai City (Haicheng District)