Code for rating professional skills of famous housekeepers

B&B domestic workers' vocational skill rating standards are as follows:

1. Basic quality: The hotel housekeeper should have good communication skills, service awareness, sense of responsibility and teamwork ability.

2. House management: The housekeeper of B&B needs to know the knowledge of house decoration, equipment maintenance, cleaning and sanitation, and be able to handle emergencies skillfully to ensure the safety and comfort of the house.

3. Customer service: Hotel housekeepers need to have a good sense of customer service and be able to provide professional opinions and suggestions to solve customers' problems and needs.

4. Marketing planning: B&B housekeeper needs to have certain marketing knowledge and be able to formulate effective marketing strategies to improve B&B's popularity and competitiveness.

5. Financial management: Hotel housekeepers need to master basic knowledge of financial management and be able to make reasonable budget and revenue and expenditure plans to ensure the economic benefits of the hotel.

6. Laws and regulations: The housekeeper of the hotel needs to know the relevant laws and regulations to ensure that the operation of the hotel is legal and compliant.

The main contents include defining the housekeepers of tourist homestays and specifying their professional abilities and grades; Determine the grade standard of the housekeeper of the tourist homestay; Clarify the basic requirements of tourist homestays for housekeepers, including professional experience, professional ethics, professional awareness, physical and mental quality and professional image; From the requirements of business knowledge and skills. , which stipulates the conditions for determining the professional ability of housekeepers in junior, middle and senior tourist hotels and the conditions for reporting the professional ability of housekeepers in tourist hotels at all levels.