The duties of the waiter in the teahouse

On the Job Duties of Teahouse Attendants

In our daily life, people use job responsibilities more and more. Formulating job responsibilities can effectively prevent the phenomenon of shirking work and shirking responsibility between departments or employees caused by unreasonable job allocation. Want to learn to formulate job responsibilities but don't know who to consult? The following is my collection of the duties of tea house waiters for your reference, hoping to help friends in need.

The duties of a teahouse waiter. Do a good job in the hygiene of the teahouse, prepare all kinds of supplies, and ensure normal business use.

2. Receive customers with initiative, enthusiasm, courtesy, patience and consideration, so that customers feel at home.

3. Use polite language to provide tea service for guests.

4, cooperate with the leadership, obey the leadership command, unity and good at helping colleagues.

5, actively participate in training, and constantly improve service skills.

Job Responsibilities of Teahouse Waiter 2 1. Learn to master and strictly abide by the relevant rules and regulations of the club.

2, according to the requirements of the club have the corresponding ideological quality, professional quality, and receive training, and constantly improve work efficiency.

3. Attend the pre-shift (post-shift) meeting and accept the work arrangement of the supervisor.

4. Be responsible for the cleanliness of tables, chairs, floors, doors and windows in the personal area.

5. Be responsible for the arrangement of tables and the management of articles.

6, responsible for receiving guests, take the initiative to introduce the club's consumption projects to the guests.

7. Meet other reasonable requirements of the guests.

8. Responsible for cleaning in the process of regional service, and closing and rearranging each table.

9. Keep in touch with the guests, establish a good relationship, actively collect the opinions and suggestions of the guests, and report to the superior in time.

10, keep good communication with employees of other departments and positions, help each other in their work and actively cooperate and coordinate.

1 1. Be familiar with the club's consumption standards, constantly master new service knowledge, and guide guests to spend reasonably.

12, firmly establish cost consciousness, save water and electricity, and rationally use low-value consumables.

13. Take good care of all facilities, equipment and articles of the club, use them rationally, find all kinds of damages in time and report them to maintenance in time.

14, establish fire awareness, master relevant fire knowledge, and learn to use various fire-fighting facilities.

15, complete other tasks assigned by superiors.

Job responsibilities of teahouse waiter 3 1. Go to work on time, dress according to company regulations, and keep yourself clean and tidy. Gfd meets the requirements of the company, always smiles in customer service and obeys the work arrangement of superiors; Always maintain high standards of gfd and hygiene.

2. Understand and master the employee handbook and system formulated by the company.

3. Cooperate with other personnel and be responsible for cleaning the tea room, placing and maintaining tableware and facilities.

4. Be responsible for serving and receiving guests, be familiar with the taste characteristics of tea and dishes and the approximate production time, and understand the relevant cultural background; Can skillfully introduce tea culture to guests.

5. Do a good job in environmental sanitation, wipe tea sets, tableware and service utensils according to standards, and do a good job of self-inspection.

6. Set the table according to the standard and supplement various supplies, do a good job in service reception according to the service standard and operation process of the teahouse, and be active, enthusiastic, patient and thoughtful in the service process.

7. Arrange the guests to the corresponding seats in time, and don't neglect the guests. When taking guests to their seats, you should clearly explain your own consumption standards to avoid misunderstanding.

8. Be familiar with tea products and prices, so as to sell tea products to guests and produce them according to their requirements. If there are special circumstances, you must ask the guests for instructions.

9. When the guest is in the box, knock on the door when entering and leaving the box, and use polite language when serving the guest.

10. Take the initiative to patrol Taiwan to understand the needs of guests; Every 5- 10 minutes or so, you should enter the box to add tea to the guests or control the service frequency according to the actual situation to satisfy the guests.

1 1. Pay attention to the tea consumption of the guests, replenish water, change the ashtray and clean the countertop in time, and provide good service for the guests.

12. When the guest leaves, he is responsible for leading the guest to the bar to pay the bill and sending the guest up the stairs. Use polite language to prevent the occurrence of single walk and single loss.

13. Prepare the bill for the guests in advance, check it clearly, sing, buy and collect it to ensure accuracy.

14. Ask the guests if they need services from other projects, and be responsible for leading them to other departments for consumption and transfer orders.

15. After the guests leave, immediately clean the countertop, do a good job of turning over the table, and prepare to receive the next batch of guests.

16. Actively communicate with guests, ask their opinions, and try to help them solve various problems in the process of drinking tea. If you can't solve it yourself, you should ask the foreman in time.

17. Try to avoid electrical damage, handle with care, and work conscientiously and responsibly.

18. You are not allowed to leave your post without permission, leave your post without permission, get together to chat, surround bars, refuse to meet customers, make personal calls, etc.

19. Actively help new employees get familiar with the working environment and improve their business skills and skills.

20 actively participate in all kinds of training, and constantly improve service skills, skills and their own quality.

2 1. After the business is over, do a good job of finishing all parts. Check whether the doors and windows are closed, turn off the power supply, property safety, etc. , and clean up the health on duty before coming off work.

22. Close contact and cooperation with various departments.

23. Complete other tasks assigned by superiors.

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