Service Commitment of Qinghai Red Cross Hospital

The hospital advocates the policy of "solving problems for patients with heart, and sincerely calculating for health", and provides innovative services for patients with humanization, refinement, standardization and personalization. It has successively established volunteer service organizations such as "Qinghai Red Cross Hospital Minority Language Translation Team", "Qinghai Red Cross Field Emergency Medical Rescue Team" and "Qinghai Red Cross Hospital Medical Art Team". At the same time, in order to ensure drug safety, effectively improve drug efficacy and prevent adverse drug reactions, the hospital invested a lot of money to establish the first intravenous drug dispensing center and drug subcontracting system in Qinghai Province. Focusing on the future, the hospital has built a logistics system and high-power generator sets to serve the people with sincerity and repay the society, especially the implementation of JCI standards, which has brought the hospital's management model and service concept into line with the international first-class management level, further improved the quality of employees, further improved the medical care process, and gradually formed a patient safety culture that promotes medical safety, especially in terms of link quality and details. From the hospital service process and operation mechanism, we should try our best to prevent unnecessary harm to patients' health and life, achieve the effect of medical humanistic care, and truly embody the patient-centered service purpose.