About the monthly work summary of administrative clerks

Clerks must first have good writing skills, whether they are writing "solid" things or "hollow" things. The following is a summary of the monthly work of administrative clerks that I have carefully compiled for you.

About the administrative clerk’s monthly work summary 1

One month has ended so quickly. Looking back on my work since July, it can be said that there are many places worth recalling. . As an administrative assistant, I have a lot of work to do, but I always feel that it is quite small. These small things are gradually solved in my continuous work, and my work ability has also been greatly improved. improve. Society is like this. There are many places to train people. I believe I can do well. However, these require continuous efforts on my part. I believe I will do well. With the care and support of the leaders and the enthusiastic help of colleagues, we continuously strengthened our own construction, worked hard to improve our self-cultivation, conscientiously performed our job responsibilities, and completed various tasks well. To sum up, there are mainly six aspects:

1. Be strict with yourself and establish a good image. Strictly abide by the rules and regulations of the office, always put work first and the overall situation first, and work overtime when there are urgent tasks without any complaints. The leader has given instructions and will find ways to complete them. Listen to the leadership and obey the assignments, and attach great importance to every job assigned by the leadership and the office, no matter how big or small, and always complete it conscientiously and conscientiously, never caring about personal gains and losses, making discounts, or making conditions. Frequently self-reflection and self-motivation, carry out criticism and self-criticism, strictly restrain one's words, deeds and actions, and establish a good image of office workers.

2. Strengthen learning and continuously improve business quality. Learn from colleagues humbly, often use network tools to exchange experiences with colleagues in the same position, and gradually improve yourself. At work, I always follow the example of my leaders and outstanding colleagues. If I don’t know how to learn, I will ask questions if I don’t understand. I will learn from others’ strengths and make up for my own shortcomings. I have always maintained a positive attitude of being humble, cautious, diligent and studious, and my comprehensive ability has been significantly improved. .

3. Work actively and complete various tasks. For our service industry, holidays have a huge impact on our business. Therefore, before the festival comes, all relevant matters must be properly prepared. In accordance with the leadership's arrangements, carefully complete various documents, notices, printing, proofreading and communication work; provide comprehensive services to the leadership, frequently ask for instructions, report frequently, strive to be a staff assistant, and play a role in the orderly development of the entire office work. Positive effect. At the same time, we often conduct in-depth investigations and research at the grassroots level to understand the ideological trends of employees, which provides a reliable basis for leaders to make scientific decisions.

4. Personnel management. Relatively speaking, there is still a lot of room for improvement in our personnel work. A serious problem arose this month is that the head office has already completed the work of retention plan, that is, "talking to employees", but it has not been implemented yet. Some departments have done it, but they have not done it as required. This shows that this matter has not attracted much attention from the management staff. We do not understand the employees' thoughts well, so how can we retain them. In the past few months, the number of new employees and employees who have resigned has basically been about the same. This month, the number of employees who have resigned is greater than the number of new employees. From this we can see the importance of understanding employees’ thoughts. The biggest reason why this work was not completed is that I did not do a good job in supervision. This is a manifestation of my dereliction of duty. This incident reflects that my execution ability is not strong enough. I will strengthen my ability in this area in my future work.

5. Strengthen the attitude of paying attention to details, strengthen language skills, and eliminate nervousness. In clerical work, carefulness is extremely important. For example, I will also think about the next article, but my brain will short-circuit due to nervousness. This performance is just like what Mr. Pan said: I lack the ability to strategize and get into chaos when I am anxious. However, she said that this ability is also related to experience. With more experience, it will naturally improve.

6. Personal matters. My passion is not feeling very high this month.

I did what my boss asked me to do, and I felt good getting along with my colleagues. I felt more familiar with them than before. However, I found that I no longer had the patience I had at the beginning when it came to dealing with people. I even smiled when we met, but I felt a bit fake. I have looked for the reason, and it may be that the transition period from school to work was not done well enough, which resulted in work fatigue syndrome. I always feel like I am still a child, and there are many things that are related to human nature. I feel very tired to deal with these things, and I don’t know how to do them well. I am really confused, and I am becoming less and less passionate.

Although I have achieved certain results in my work, there are still some problems and deficiencies. In the future, I will continue to learn from the leaders, carry forward the advantages, overcome the deficiencies, keep pace with the times, be proactive, and strive to Elevate your professional quality and business level to a new level in a short period of time to adapt to the needs of the rapid development of modern society, so as to better complete various tasks assigned by leaders.

In the next step, we will focus on the following aspects:

1. Strengthen service awareness, enhance sense of responsibility and pressure, and improve work efficiency and service quality.

2. Take time to conduct in-depth investigation and research, and strive to master first-hand information to lay a solid foundation for better serving leaders.

3. Further strengthen business learning. Adhere to a work style that is modest and prudent, neither arrogant nor impetuous, carry forward the spirit of uniting others and learning modestly, learn from leaders and colleagues in the office humbly, and constantly improve one's own quality.

In the future, I will continue to work hard, be willing to serve as a ladder, and do a good job in logistics work, so that leaders and other employees can work hard in their positions with peace of mind. Now my work is very satisfying to me, so I will continue to work hard!

About the monthly work summary of the administrative clerk 2

Since this year, in the unit With the care and support of the leaders and the enthusiastic help of the comrades, we continuously strengthened our own construction, worked hard to improve our self-cultivation, conscientiously performed our job responsibilities, and completed various tasks well. To sum up, there are mainly the following four aspects:

1. Strengthen political study and comprehensively improve one's own quality

Be able to unswervingly adhere to the four basic principles and conscientiously implement the party's line, principles, and policies, study and practice Deng Xiaoping Theory and the important thought of Three Represents attentively, make progress politically and ideologically, and always keep a clear mind in the face of major right and wrong, ensuring that we are in line with the Central Committee ideologically, politically, and in action. *The Central Committee and party committees at all levels continue to be highly consistent. Have a strong sense of reform and innovation, be enterprising and entrepreneurial, have a strong sense of revolutionary career and service, keep close contact with the masses, and strive to practice the purpose of serving the people wholeheartedly.

2. Strengthen theoretical study and continuously improve professional quality

Actively participate in various mass activities organized by the office, and use the study time on Monday night to comprehensively and systematically study the three representatives Important Thoughts and other theoretical documents have improved one's own political quality and strengthened communist ideals and beliefs. At the same time, by watching videos and learning about market economy knowledge, I mastered the relevant rules and regulations of the WTO. At the same time, through in-depth grassroots investigation and research, we have broadened our horizons, enriched our knowledge, and enhanced our ability to control writing work. Pay attention to using your spare time to recharge yourself, focus on learning computer knowledge, and master the basic operating methods, operating skills and network management proficiently, laying a good foundation for the realization of office automation. At work, I always follow the example of leaders and old comrades. If I don’t know how to learn, I will ask if I don’t understand. I will learn from others’ strengths and make up for my own shortcomings. I have always maintained a positive attitude of being modest, cautious, diligent and studious, and my overall ability has been significantly improved.

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3. Work hard and successfully complete all tasks

Strictly follow the leadership's arrangements and carefully draft, print, and print various documents, notices, and leadership speeches. Proofreading work; providing comprehensive services to leaders, frequently asking for instructions, reporting frequently, working hard as a staff assistant, and playing an active role in the orderly development of the entire office work. At the same time, he often conducts in-depth grassroots investigations and research and writes a large number of research reports, providing leaders with reliable basis for scientific decision-making.

4. Strict self-discipline and establish a good image

Strictly abide by the rules and regulations of the office, do not be late, do not leave early, always put work first and the overall situation as the most important, If there is an urgent task, I will work overtime without any complaints. Especially when it comes to drafting speeches for leaders, I often stay up all night and day and night, trying to write high-quality speeches and do my best to reflect the leadership's intentions. At work, we always strictly demand ourselves according to the standards of Communist Party members, obey leadership, and obey assignments. We attach great importance to every job assigned by the leadership and office, no matter how big or small, and always do it conscientiously and conscientiously. To complete, never care about personal gains and losses, make discounts, or make conditions. Frequently self-reflection and self-motivation, carry out criticism and self-criticism, strictly restrain one's words, deeds and actions, and establish a good image of office workers.

Although I have achieved certain results in my work, there are still some problems and deficiencies. In the future, I will continue to learn from the leading comrades, carry forward the advantages, overcome the deficiencies, keep pace with the times, and be enterprising. Strive to bring your political quality and professional level to a new level in a short period of time to adapt to the needs of the rapid development of modern society, so as to better complete various tasks assigned by the leadership. In the next step, we will focus on the following aspects:

First, carry forward the spirit of hard work and hard work. In response to the nature of secretarial work with complex and heavy tasks, be not afraid of hardship, be brave enough to shoulder heavy responsibilities, take the initiative to find things to do, be diligent with your eyes, mouth, hands and legs, adapt to various difficult environments with heart, and hone your will in heavy work , increase talents.

The second is to carry forward the tireless enterprising spirit. Strengthen learning, have the courage to practice, read a lot of books, and constantly accumulate. While studying from books, pay attention to collecting all kinds of information and absorbing various nutrients; at the same time, pay attention to learning methods, correct learning attitudes, improve learning efficiency, and prevent and overcome superficial tastes, The tendency to be half-informed. Strive to cultivate yourself to have a solid theoretical foundation, correct thinking methods, correct ideological viewpoints, down-to-earth work style, thorough organizational ability, witty analytical ability, courageous handling ability, and extensive social ability, so as to gradually reach the point where you can speak well. , the state of being able to write with a pen, and able to do things with hands.

The third is to carry forward the spirit of transcending oneself. It is necessary to break the long-term psychological stereotypes and thinking stereotypes, be brave enough to discover and correct shortcomings and mistakes in one's work, constantly adjust one's way of thinking and working methods, put forward higher learning and work goals in stages, constantly pursue and work hard Be enterprising and adapt to the needs of extraordinary and leap-forward development in various tasks.

About Administrative Clerk Monthly Work Summary 3

Since I joined the company on March 1st, I have been working in the front desk reception position for a month. From the initial familiarity with the company environment to now adapting to In terms of daily management of the company, I can perform my job responsibilities conscientiously and strive to complete every task during my tenure. My recent work content is as follows:

1. Responsible for receiving visitors, understanding the purpose of their visit, and providing basic consultation and introduction, strictly follow the company's relevant systems, and maintain a good reception attitude.

2. Responsible for the sanitation of the front desk, the placement of sofas and coffee tables, and the cleaning and maintenance of floor sanitation. Responsible for the sanitation and maintenance of General Yang’s office and two conference rooms.

3. Complete some work forms, work documents, print, copy office documents, etc. under the guidance of the administrative supervisor.

4. Assist the administrative director to issue notices to various departments.

5. Responsible for answering phone calls at the front desk, doing a good job in incoming consultations, carefully recording relevant matters and conveying them to relevant personnel, so as to ensure no omissions or delays.

6. Responsible for signing and receiving emails, newspapers and magazines, and conveying them to relevant personnel in a timely manner without delay.

7. Other tasks assigned by the leader.

In this month of my work, my personal gains and experiences are reported as follows:

When receiving visitors, the most important thing is attitude. The reception staff themselves must be friendly and friendly. Be friendly, maintain a smile and a gentle tone when talking to people, ask the visitors carefully and patiently about the purpose of their visit, and then conduct a preliminary screening to determine how to deal with it.

1. The most important thing in administrative work is to be careful and do everything to the utmost detail.

2. My biggest experience is that communication with colleagues in other departments is very important. Work requires not only hard work, but also communication and mutual assistance. The work of the administrative department requires the cooperation of other departments. So good communication with colleagues is essential.

3. Take care of everything and be careful when cleaning. A good environment will not only make the people in it feel physically and mentally happy, but the first impression of visitors will also rise to a higher level with cleanliness and tidiness.

In this month of work, I deeply feel that my administrative office knowledge is superficial. I must step up my pace, strive to improve my self-cultivation and ability, make up for the shortcomings in my work, and improve myself in my new job. Continuously learn, constantly sum up experience, expand your knowledge, constantly improve yourself, become more familiar with the work software you need, get rid of your impetuous and careless shortcomings, and then take the problem into consideration in the most comprehensive way when dealing with problems and work. Put an end to mistakes and move towards tomorrow's glory with the company.

About the monthly work summary of the administrative clerk 4

It has been more than xx months since I entered the company. Looking back on the work performance in XX months, although there are some shortcomings, The overall hard work has still yielded a lot of benefits. Here is a summary of the work situation in XX months:

1. Gains from work:

Able to complete my job well Work (such as document entry, archiving, printing, distribution of office supplies, etc.); understand the priorities of things and work in a more organized manner; get along well with colleagues and be able to actively cooperate and assist other departments to complete their work; gradually increase work adaptability and make arrangements for later arrangements The work is now easy to do.

2. Shortcomings in the work:

Work meticulousness is still lacking; although work efficiency has improved, I feel that sometimes the cooperation between various departments is still lacking. , work efficiency is not the fastest!

3. The next work plan: Based on the shortcomings in the above work, we will continue to improve, improve our own work awareness and work efficiency, and strive to do a good job in our work. Everything!

In general, the work in XX months was conscientious. Although there were some shortcomings, the work was indeed not saturated enough, and I sometimes felt like I didn’t know what to do, but this I believe that everything will pass away with the arrival of the first month. I am very grateful to the company leaders and colleagues for their support and affirmation of my work. I believe that in **, I will do better and perform even better in the position of administrative clerk!

About the monthly administrative clerk Work summary 5

1. Continue to improve the company's rules and regulations and further improve the company's standardized operation level;

On the basis of the company's original system, the "12-hour work system" has been improved ", "Document Management System", "Attendance Management System", "Procurement Management System", "Model House Management System", "Staff Canteen Management System", "Staff Dormitory Management System", etc., involving the management of people, finances and materials Institutional and normative documents.

1.1 Starting from this year, all documents of the property management company will be managed by the Personnel Administration Department, which has realized the registration and management of document process, ensured the efficiency of document transmission and approval, and strictly controlled the document process. The personnel and administration department is responsible for the unified distribution, which strengthens the efficiency of internal document circulation and timely transmission of information.

1.2 In the plan at the beginning of the year, the company's systems and updated parts should have been sorted out and compiled in March. Due to the busy work of each department, insufficient attention was paid to it, and the completion speed was not as fast as expected. Effect. In June, the Group’s Human Resources Department took the lead in compiling the property company’s systems and put forward new requirements for each department and position. Currently, the company-level systems and operating specifications have been completed. In response to the existing problems such as poor execution, insufficient sense of responsibility, and slow response to business processing, we have launched the "24-hour response system", "Community Inspection System", "Complaint Handling Process", "Employee Courtesy and Etiquette Standards" and other improved services level related systems.

2. Personnel Management

2.1 Staffing:

With the acceptance and takeover of the second phase and the intervention of Youyicheng, the staffing was adjusted according to actual needs. The following adjustments have been made:

2.2 Personnel Recruitment;

In the first half of the year, the property company basically completed its recruitment tasks through newspapers, websites, on-site job fairs, employment agencies and other channels. The personnel changes in the first half of the year are as follows:

Note: June is not included in the statistical scope because it has not yet ended.

2.3 Personnel expenses

Summary of wages from January to May

2.31 "Security Guard 12-hour work system"

In the second phase of adding security positions without increasing the number of positions, the "12-hour work system for security guards" was implemented and the salaries of security guards were adjusted. After two months of trial implementation, security guards have basically been able to accept the adjustment, and there has been no abnormality in departmental staff turnover. The situation of vacant posts caused by insufficient staff has been basically solved, and the large amount of overtime accumulated in the second half of last year has been gradually digested.

2.32 Commission system for paid services

As the occupancy rate of the second phase increases, the demand for paid services gradually increases. On the basis of not increasing the number of cleaning staff, we will try to provide paid services to employees who take breaks, and the paid service charges will be given to employees as salary commissions based on the standard of...yuan/hour. The purpose is to reduce overtime hours, control labor costs, and improve employee motivation.

2.4 Employee Training

In the first half of the year, new employees’ coverage of the “Employee Handbook” and company system training was 100, and each department conducted business training an average of 1-2 times a week, organized Individual business department managers participate in the development activities of the Sunshine Team. In April, we organized employees above the supervisor level to visit... to learn from other people's management experiences and identify their own shortcomings. Employee training files, training course plans and related training materials have been initially established and are planned to be implemented in the second half of the year. Due to the lack of dedicated personnel, the training work is carried out part-time within the department. There are problems such as the training content is relatively simple, there is a lack of cross-training between departments in the organization, and no systematic training materials and operating specification documents have been established. This time, each department has improved the operation manual, and also established a foundation for the training work in the second half of the year.

2.5 Implementation of performance appraisal

Starting in January, the Security Department first piloted the " "Security Guard Performance Appraisal Measures" formulates security guard levels and corresponding salary standards. Through performance appraisal, employees are mobilized to continuously improve their work standards and their own qualities, and provide opportunities for promotion and salary increases. The performance appraisal departments that have been implemented successively include customer service center and fleet.

At present, performance appraisal work has not been fully covered, and the intensity and effectiveness of promoting performance appraisal have not achieved the effect of truly motivating employees. Analyzing the reasons, the main reasons are as follows: 1) The work objectives are unclear and the actual operation specifications have not been established. 2) Management personnel are highly mobile and management methods change frequently.

3) The process management from establishing performance appraisal standards to appraisal results is insufficient. 4) Employees have limited understanding and recognition of performance appraisal.

3. Administrative Management

3.1 Staff Canteen

3.11 Faced with the staff canteen where employees have concentrated opinions, after many opinion surveys, it was determined that most of them Employees' tastes, in terms of food hygiene, portion sizes, dishes and meal times, have been adjusted based on the needs of different shifts in each department and employee opinions. At present, employee satisfaction is basically above 95%.

3.12 In the staff restaurant income and expenditure report in May, the realized package meal expenses include all expenses for restaurant electricity, monthly personnel expenses, monthly tools, material procurement expenses, herbal tea and sugar water twice a week in summer , reasonably reduce costs on the basis of employee satisfaction.

3.2 Warehouse Management

3.21 By formulating the "Material Acceptance System" and "Purchasing Management System", we first strictly control the quality of materials starting from the material acceptance link, which increases the number of business operations. The department sends personnel to assist in the inspection process to reduce the occurrence of substandard products. Secondly, increase the warehouse's responsibility for material management, compare the price and quality of purchased materials with historical prices and the quality of original materials, and strictly control them. If they are not up to standard, they will be returned.

3.22 In order to cooperate with the Finance Department in the cost allocation work, the use of engineering materials should be clearly listed in the monthly inventory list where each material is used and where the cost belongs.

On 3.24, the management of items in the model house was added. The Joint Materials Department conducted a thorough check to clear up the missing, wrong accounts, damage, etc.