You don't know about Haidilao.

Yesterday, Haidilao Beijing Jinsong Store and Sun Palace Store were exposed to health problems. Yesterday afternoon, the official Weibo of Haidilao reported that the two stores involved had taken the initiative to suspend business for rectification and conduct a comprehensive investigation.

? Because I worked in Haidilao, I was deeply impressed by its culture. First, from the perspective of recruiting employees, the most basic thing is hard work and honesty. Therefore, most of the children who persist in Haidilao are children from rural families. Of course, there are also different cultures, from junior high school to junior college, undergraduate, 12 1, etc. I remember that during the internship of the same batch of new employees, an employee was directly asked to leave Haidilao because he swiped too many piece count cards. Although he is a college student and does well in other aspects, he violates the most basic rules and regulations of honesty. No matter in the front hall or the back hall of Haidilao, the places where employees work are monitored by cameras, and there is no dead angle in 360 degrees. You can find every move at work. When the video and data are checked together, the results will naturally appear. You want to deny that there's more evidence.

The second is the management of employees. There are clear requirements for going to that place and touching what food. Gloves, net caps, special caps and masks have different requirements for different positions. The kitchen also has a process of washing hands, and there are clear requirements from cleaning to disinfection. It's hard for normal people to wash it so carefully. From the first day of work, the most likely thing to do is to do sanitation, because sanitation is everywhere. I've heard from those employees more than once or twice that their home is not as clean as Haidilao. There are also many people who say this is the best restaurant I have ever worked in. The first thing to do when going to work in the morning is to do sanitation, ranging from machinery and equipment to the periphery of a screw. The ground and walls are all places where inspectors check whether the sanitation is up to standard. Then during the whole day at work, there was a busy scene everywhere. From time to time, I heard where it was dirty and where the ground was wet, so I quickly dealt with it. Handover is another cleaning, and hygiene runs through every day in the store.

The third is the attitude of solving problems. Whether it's dealing with customers or employees. The first is to admit mistakes, and then make up for them and correct them. I remember what the manager said impressed me deeply. "We should not be afraid of the inspection by the regulatory authorities, the head office and the branches themselves. They are here to help you find the problem. We should welcome him. He found ten problems for the first time, and we corrected them. When he found three problems for the second time, we corrected them. When he came the third time, we succeeded. " Although it can't be said that there are no problems, there are no major events and few minor ones. You're already great. Generally speaking, the level of Haidilao from the central kitchen to the guest table is estimated to be beyond the reach of many restaurants. Treating the guests' every move is also an obvious trivial matter. Although small moths often appear, on the whole, what makes me feel at ease at present is fishing in the sea.