Job Recruitment Website - Zhaopincom - Model essay on work summary of logistics company (5 articles)
Model essay on work summary of logistics company (5 articles)
In 20xx, with the great attention and full support of the company's leaders, xx Logistics Operation Center earnestly implemented the company's integrated implementation plan, refined the overall management, continuously improved the professional quality of drivers, managers and service aquatic products, and paid close attention to market trends; Actively expand the business scale; Carefully seek new industrial breakthroughs; Effectively implement the project performance reward system; Effectively improve the working environment of employees. All the staff worked with one heart and one mind to ensure the steady development of the company's main business, gained something from the exploration of industrial diversification, and exceeded the target and task of the working year. 20xx annual work summary and work plan report are as follows:
I. Completion of key performance indicators
Over the past year, the logistics operation center has been adhering to the work style of "brainstorming, getting more for more work", overcoming many difficulties, opening up marketing channels, strictly controlling internal and external costs, ensuring profitability, and achieving revenue of 12 14535.28 yuan, up by 50.99% year-on-year, with a total progress of 51.68. Successfully completed the income and profit indicators issued by xx Company, and achieved the goal of "half time, half income and half profit".
Second, the main work carried out
1. The existing business has developed steadily. The income after the completion of xx project is 432,076.9 yuan, accounting for 35.58% of the total income. At present, the income from this business accounts for a relatively large proportion. While ensuring the steady development of this business, actively expand the corresponding market. At present, the branch has reached a preliminary intention agreement with xx Logistics Center of Zhaotong xx Company on the distribution project from xx to xxxx. At present, the preliminary work such as line survey, xx retail point layout and distribution line design has been completed.
2. Change the marketing strategy. Xx income is 777,837.38 yuan, accounting for 64.04% of the total income; The income of xx business department is 2896 yuan; Xx sales department income 1725 yuan. The logistics operation center earnestly implements the guiding principle of the company's leadership, that is, the company's leadership leads the department team to develop the big customer market, so that drivers can find customers in the transportation and distribution process; Mobilize company employees to use their own information sources to develop customers, "three-pronged" marketing strategy. At present, there are xx, xx, xx and other big customers led by company leaders and successfully conquered. Customers such as xx and xx are developed by employees in the company. Earnestly implement the reward policy issued by the company's leaders, mobilize the enthusiasm of employees, and make the company's development reach a new level.
3. Actively develop new logistics business. Company leaders lead relevant departments to the market and actively develop supply chain finance business, involving steel market, mineral products market, tobacco and alcohol market, etc. At present, they have actively contacted the xx steel market, and customers have clear loan intentions, hoping to get business guidance from xx company.
4. Development of international logistics business. After many efforts, the company leaders are looking for customers who are developing abroad in xx area. At present, the company's leaders are discussing the development of two-way transit lines outside the province and abroad through the geographical advantages of xx, and the target customers for development are currently only xx foreign trade.
Third, the next work plan
Conscientiously implement the general line of "transformation and efficiency improvement" of xx Company, clarify the development ideas, develop from traditional logistics to modern logistics, refine management personnel and equipment, save costs and actively market.
In view of this development idea, the logistics operation center has the following thoughts on the future development:
1, combined with logistics information integrated management platform, refined management, cost saving and benefit expansion.
2. Maintain existing cooperative customers, improve the professional quality and professional ethics of all employees in the department, and advocate "excellent service and severe punishment for inferior quality".
3. Continue to develop from traditional logistics to modern logistics, and develop corresponding modern logistics projects and target customers.
4. Continue to implement the "three-pronged" marketing strategy put forward by the company leaders, explore the market and bravely climb the peak.
2. Summary of Logistics Company's Work
Looking back on the course of 20XX years, I can't help feeling a lot. Looking forward to the future, in the work of 20xx, the logistics department will carry forward the past and all employees will focus on the development of the company. Taking the title of "China Product" as an opportunity, we should work hard in the following aspects, strengthen management, deepen reform and create more benefits:
First, continue to improve the quality of employees:
Our department insists on organizing and studying the textbooks "Safety Education and Counseling for Motor Vehicle Drivers" and "On-the-job Training", so that the majority of drivers love their jobs and strive for perfection in their jobs. Advocate the ideological quality of paying attention to language beauty, politeness and high style.
Second, strengthen the level of departmental services:
In order to improve customers' satisfaction with logistics distribution and make enterprises and customers achieve a win-win goal, our department visited customers and distributors all over the country to understand customers' sales. In order to solicit customers' suggestions on transportation, our department will formulate a driver's driving service card, so that the majority of dealers can give more valuable opinions to drivers and departments, and also encourage drivers in departments to strive to be red-flag people and continuously improve their service level.
Third, constantly improve the management system:
In the past, due to the lack of systematic rules and regulations in the logistics department, there were loopholes in management. According to the specific situation of the post, this department has successively formulated the Management Regulations for Minivan Drivers, Forklift Drivers, Reversing Truck Drivers, Minivan Shift Table, Vehicle Spare Parts in and out of the warehouse Process and Vehicle Tire Replacement Application Form. Starting from the overall interests, this department has implemented the system and is not strict with individual disciplines.
Fourth, speed up the construction of management posts:
At present, there are 54 personnel in each position of the department, including 9 logistics personnel and 4 1 driver, which can basically meet the needs of personnel in each position. Our department selects the team leader from the staff and is responsible for the daily affairs management of the team. Choose one dispatcher as the chief dispatcher, who is responsible for all production, safety and deployment of the logistics department. Gradually formed a reasonable organizational structure of "concrete implementation at different levels, middle-level supervision and guidance, and high-level macro-control". Make each post personnel clear about their responsibilities, so as to perform their duties in their work, and then strive for perfection.
V. Accounting for reducing operating costs:
In order to reduce operating costs, our department has taken a series of effective measures. With the increase of cost rate, the service life of ordinary tires is too short, and they are easy to burst and explode, which not only costs more, but also lays a hidden danger for driving safety. After sufficient market research, we decided to switch to Tong Jia series tires with reliable quality and reasonable price, and signed a fixed-point and trustworthy contract to effectively control drivers to change tires and accessories at will. At the same time, spare parts are also compared. Choosing spare parts with more reasonable quality and price reduces the operating cost to a certain extent, and the high fuel consumption directly affects the operating efficiency of vehicles, so establishing your own oil depot is a solution.
With the continuous development of the company, the scale of the logistics department is also growing. Starting from the overall interests, our department adheres to the principle of taking safety as the center, taking service as the purpose and taking benefit as the goal. Strengthen the construction of department management, continuously improve the quality of personnel, strengthen the service level, and reduce operating costs. Qi Xin and Qi Xin, all the staff, worked hard and achieved better benefits than last year.
3. Summary of Logistics Company's Work
For 20 years, I was fortunate to work in a logistics company. I have worked in such an excellent and comfortable environment that I can give full play to my intelligence and wisdom for nearly a year. In this year's work, I deeply felt the meticulous care of the leaders, the serious and pragmatic work style of the company's two-level managers, and the enthusiasm of colleagues for unity and hard work. I realized the hardship and firmness of being a pioneer, which benefited me a lot when I first started working, and laid a good foundation for me to move towards the right life path. Now let me briefly summarize the work of these three months.
I deeply realize that it is a good development opportunity for me to transfer from other industries to logistics industry, with new environment, new leaders, new colleagues and new posts, and it is also a good opportunity to exercise and improve my various abilities. At the beginning of my work, I carefully understood the development of the company, learned the company's rules and regulations, and became familiar with the daily management affairs of the logistics office and some basic knowledge of the logistics industry. At the same time, I also strive to explore working methods and means from all aspects, actively exercise my working ability, strive to complete the role transformation as soon as possible, and meet the challenges of new work with a brand-new attitude.
At work, mainly engaged in the daily work of the office. The office of the logistics department is a brand-new field of work for me. As a member of the office, I clearly realize that the office is a comprehensive management organization under the direct leadership of the general manager's office, a hub for connecting the preceding with the following, internal and external communication, left-right coordination and all-round contact, and a center for promoting all work to the established goals. There is a lot of work in the office, including document processing, document management, document examination and approval, meeting arrangement, welcoming and seeing off, etc. In the face of a lot of complicated and trivial daily work, I strengthen my work consciousness, pay attention to speeding up the pace of work, improve work efficiency, take everything calmly, strive to be comprehensive, accurate and appropriate, and avoid omissions and mistakes. With the help and support of the leaders in charge, I basically got everything done and everything was implemented.
Over the past year, under the guidance of the competent leader, the orderly operation of the daily work of the logistics department, the processing and circulation of superior documents, the issuance of meal tickets and fuel tickets, and other matters sponsored by the office have been basically ensured. Over the past year, I have participated in drafting some documents, such as the relevant provisions prohibiting managers from taking advantage of their positions and powers to participate in or participate in the company's business projects in disguise. Draft and write some work materials, participate in the annual performance appraisal and evaluation of the general manager of the company's two-level organs, and actively complete other tasks assigned by superiors.
A year is fleeting. Although I have done some work, there are still many problems, mainly in:
1. When I first arrived at the company, I had many shortcomings in my professional ability and ideology, and I felt very tired when I went to work every day. Nevertheless, I got the correct guidance and help from company leaders and department leaders in many aspects, so I adapted to my new job in a short time.
2. Lack of innovative spirit. We can't give full play to our intelligence actively, so we can only passively adapt to the needs of our work. Basically, everything assigned by the leader can be completed, but he will not take the initiative to lead the work and is very passive. Lack of serious study and pioneering spirit, busy with daily affairs, work has not risen to a certain height.
This work is not solid enough to keep pace with the times. As a college student who has just entered the society, he lacks the vitality that young people should have. It is not enough to learn new knowledge and master new things. I also have the problem of inferiority and laziness. I can't concentrate on work and study. Although I know a lot of knowledge, I am not good at it.
In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm. First of all, strengthen learning and take the initiative to learn. In today's era of knowledge economy, I must always study to avoid falling behind. Therefore, I will take strengthening study, improving political and ideological quality and professional work level, and establishing good professional ethics as an important daily work. I will devote myself to study with serious attitude, full enthusiasm and strict discipline, and accumulate necessary basic knowledge and skills for my work. Secondly, improve service awareness and work style. As a staff member of the office, I will do my job enthusiastically and actively in line with the principle of serving the people, and provide satisfactory service for those who come to work. Third, improve working ability and be brave in innovation. Although the work in the office is trivial and complicated, I will strive to further improve my working ability in all aspects and face my daily work with a positive attitude. At the same time, I will also pay attention to cultivate my adaptability, coordination, organization and creativity, and constantly learn, forge ahead and improve myself in my work, so as to finish my work better.
The above is a summary of my work in the past year, so I won't talk about it. But I think it is more convincing to use practical actions. "It's a long way, and Xiu Yuan is embarrassed. People come and go in Xiu Yuan. I look from top to bottom. " In the future work, I will try my best to overcome my shortcomings, make up for my shortcomings and strive for a better job.
4. Summary of Logistics Company's Work
_ _ _ Property Service Co., Ltd. was established in 20xx. Through more than one year's operation and management, the company's work has been greatly developed. Property employees 16, including 2 owners, 5 cleaning workers, 6 security guards, professional maintenance workers 1 person, and 2 part-time financial personnel. This year, with the care and support of leaders at all levels of Shawan County Construction Bureau Property Office and Xuan Ming Real Estate Company, all employees of Xuan Ming Property Services Company United and forged ahead, and worked closely around the work objectives set at the beginning of the year. The service quality of residential property has been steadily improved, and the principle of "owner first, service first" has always been followed. According to the actual situation of residential property stations, while doing a good job in property management services, residential property management is gradually standardized and institutionalized.
First, the basic situation of the company's property services
In 20xx, the company has two property services projects, namely Xuan Ming Jiayuan Community and Xuan Ming Yijingyuan Community. The specific contents of the project property services are as follows:
Xuan Ming Jiayuan Community 1
Xuan Ming Jiayuan Community is located in Kuitun Road, Sandaohezi Town, Shawan County, with a total construction area of 23,000m2. The community was built in 20xx and 20xx. There are 8 residential buildings in the community, including 22 units, 2 18 households, 57 parking spaces and a special property office. The occupancy rate of the owner is 65,438+000%.
The company has a stationmaster and five property service personnel in Xuan Ming Jiayuan Community, which is a closed intelligent community. The property fee is charged per square meter of 0.3 yuan per month. The annual fee is 72,900 yuan, and the actual fee is 60,500 yuan, with a charging rate of 83%. The residential property service standard is the four-level standard of property service in the autonomous region.
2. The track of Yijingyuan Community in Xuan Ming.
Xuan Ming Yijingyuan Community is located in the west of Sandaohezi Town Stadium and the south of Gudao West Street, Shawan County, with a total construction area of 33,000m2. The community was built in 20xx, with 7 residential buildings, 30 units in total, 360 households (including 12 sets of low-rent housing), 77 parking spaces and special property offices. The occupancy rate of the owner is 80%.
The company has a stationmaster and seven property service personnel in Xuan Ming Yijingyuan Community, which is a closed and intelligent community. The property fee is charged per square meter of 0.3 yuan per month. Annual fee172,500 yuan, actual cost172,500 yuan, rate 100%. The residential property service standard is the four-level property service standard of the autonomous region.
Second, the residential property management work
Since the completion of the first phase project of Xuan Ming Jiayuan Community in 20xx, the property service of the community has been handled by the Property Office of Xuan Ming Real Estate Company. According to the development of residential property management, under the condition of insufficient existing funds, the service personnel are full. In order to ensure the normal and smooth operation of residential property management and the normal and orderly development of property services, the property in Xuan Ming Jiayuan Residential Area has long depended on the subsidies of Xuan Ming Real Estate Company. 20xx years later, the newly established property company took over the property service work, and the number of residential property personnel increased to 6, equipped with full-time property stationmaster, and regularly trained property personnel to improve the professional quality of property practitioners and ensure the quality of residential property service management.
Xuan Ming Yijingyuan residential area was completed in 20xx. In order to ensure the quality of residential property services, residential property management will continue to be managed by the Property Office under Xuan Ming Real Estate Company, and the property management company will take over the property services after 20xx years.
In the year of 20xx, Xuan Ming Property Service Company strengthened the service consciousness of "taking the owner as the center" in an all-round way, and strived to meet the needs of business owners to the maximum extent. The various maintenance services launched have been well received by the owners, greatly improving the satisfaction of the owners with community services. According to the property work survey, the owner's satisfaction with our maintenance service reaches 95%. In view of the daily maintenance problems in the community, engineers and maintenance personnel are transferred from the company to the community property station to give human resources support, so that the community management is on the right track.
From 20xx to 20xx, in the face of the coexistence of occupancy, decoration and owners' life in the property service management of Xuan Ming Yijingyuan Community, in order to strengthen the property service management of the community, standardize the decoration behavior, ensure the integrity and safety of the property, keep the property clean and beautiful, and safeguard the legitimate rights and interests of all owners, the property company went all out to provide first-class on-site management. Take the initiative to communicate with the owner before check-in, standardize the check-in process, service-oriented decoration management, especially closed management and rapid response maintenance service in complex environment, to ensure the normalization of the owner's life and the orderly community. In order to strengthen the supervision on the decoration and handling of residential quarters and avoid illegal handling of decoration materials, for the new property Yijingyuan Residential Quarter in Xuan Ming, from the second half of 20xx, the residential property station has been strictly managed to resolutely put an end to materials staying overnight in public places, damaging the sanitary environment and violating the rules during handling.
Third, community security management
Do a good job in system construction, formulate "closed management norms and standards", comprehensively implement closed management, strengthen the safety precautions of various property communities, and take various measures to implement safety precautions in communities. According to the situation of post personnel, it has laid a solid foundation for ensuring the safety management of the community.
1. Public security prevention and fire fighting in residential quarters are the top priority of property management. In order to provide a safe and comfortable living environment for the owners, we attach great importance to the public security and fire control management of residential quarters, and always implement the policy of "putting prevention first and combining prevention with elimination". Community security personnel are voluntary firefighters, who regularly carry out on-the-job training and assessment, formulate strict post execution standards, and adhere to the strict implementation of various work procedures, patrols and post patrol systems. Security personnel are required to patrol, perform duties in a civilized manner, provide courteous service, and complete various security tasks arranged by the company. Continuing to patrol the community at regular fixed posts has greatly improved the public security management of the community to a certain extent and received good results.
In terms of fire safety management, the property management company strictly follows the requirements of the fire management system, and the residential property station arranges special personnel to conduct special inspections on fire hydrants and fire extinguishers regularly every month to ensure that the fire fighting equipment is in good condition, and all important parts have been equipped with fire extinguishers as required. Strengthen the publicity of residential owners' safe use of electricity, water and pipeline gas.
2. In community safety management, Xuan Ming Jiayuan Community took the lead in introducing intelligent security monitoring system in Shawan County. Nine fixed night vision cameras and three adjustable night vision spherical cameras have become another line of defense for community security management, ensuring the personal and property safety of community owners. In 20xx, Xuan Ming Yijingyuan Community, a new property community, also installed an intelligent security monitoring system. The introduction of intelligent security monitoring system, all-weather intelligent duty system and 24-hour guard patrol system in residential quarters ensures the personal and property safety of owners in residential quarters.
Fourth, the management of community public facilities and equipment.
The good running state and maintenance management of public facilities and equipment in residential quarters are the key projects and work focuses of residential property management. To this end, we have implemented the following management measures:
1. Establish the management system of public facilities and equipment in the community. Formulate detailed system and responsibility management, with clear details and responsibility to people. Regular inspection greatly improves the operation performance of the equipment, ensures the normal operation of the public facilities and equipment in the community, and guarantees the normal life of the owners of the community.
2, the implementation of the equipment regular inspection system. Institutionalize the inspection and maintenance procedures of equipment, and the maintenance personnel regularly inspect the facilities and equipment, and make inspection records, so as to achieve the work goal of finding and handling the problems of public facilities and equipment in time and eliminating hidden dangers of equipment.
3. Establish a regular maintenance system for facilities and equipment, and implement institutionalized and programmed management.
Verb (abbreviation of verb) community environmental sanitation and vehicle management
1. In environmental sanitation management, the residential property station has formulated strict cleaning procedures, sanitation responsibility area system and inspection system. The stationmaster of the property station organizes and arranges the cleaning work in relevant areas, and carries out inspection and rectification work every day. Through the unremitting efforts of the cleaning staff, the environmental sanitation of the community is gradually improved to ensure the comfort of the living environment of the community owners.
2. In the vehicle management of the residential area, the problems such as the parking of the owners' vehicles in and out of the residential area and the public security management of foreign vehicles have always affected the normal life order of the owners of the residential area, and also troubled the property management personnel. In order to better serve the owners and make them devote more energy to the service for the owners and community management, the leaders of the company completely solved the problem of community vehicle management. After on-the-spot investigation and recognition in major property communities in Urumqi and Shihezi, from 20xx to 20xx, on the basis of the management of community owners' vehicle registration and parking space division, they successively invested 6.5438+million yuan to build two property communities, namely Xuan Ming Yijingyuan Community and Xuan Ming Jiayuan Community, and took the lead in introducing them. Intelligent sensor card of vehicle IC, vehicle remote sensor, intelligent characters of vehicle entering and leaving, and image registration system have entered the community one after another, and the intelligent management system of vehicle gate has become another landscape of the community for a while, changing the life of the community owners. Orderly access, reasonable parking, separation of people and vehicles, smooth roads, safety and convenience.
VI. Existing shortcomings and prospects
Although we have made some achievements in the work of 20xx, there are still many places to be improved and strengthened.
1, the overall quality of property personnel is not high, the sense of service is not strong, and the actual handling and contingency ability needs to be improved.
2. Lack of communication and understanding with the owners, which is particularly prominent in the new property Yijingyuan Community in Xuan Ming, should be strengthened in future work.
3. It is necessary to strengthen the management of equipment and facilities, ensure the safe and normal operation of facilities and equipment, and avoid affecting the normal life of the owners and their dissatisfaction with management services.
4. There are still some problems in safety management, such as unstable mentality and serious lack of work execution, which need to be improved in practical work.
The outstanding fire safety problems in 5.20xx years show the deficiency of fire safety management. It is necessary to improve the fire safety awareness of managers, strengthen the fire safety publicity in residential areas and enhance the fire safety management awareness.
6. The low standard of property service fees directly leads to the shortage of funds for property service management, which has become a bottleneck restricting the promotion and expansion of property services and the survival and development of property companies. The requirements and demands of high standardized property service quality, the charging of low standardized property service and the operation of subsidizing property service fee. Under the existing actual conditions, how to better carry out and implement the property service management, so that the property service management can be carried out normally and orderly, has become another focus of our work in 20xx years.
7. In vehicle management, owners often have disputes with property management personnel who make trouble without reason and refuse to accept management. Owners don't understand property management, which makes vehicle management difficult, but also intensifies the contradiction between owners, affecting the normal life of other owners in the community and the harmonious order of the community. On these issues, we sincerely hope that the community and regional police can assist in dealing with these issues, which is conducive to better solving the fundamental problems, stabilizing a community and harmonizing a community.
In view of the above problems, in the 20xx years of work, we will learn from experience and lessons, strive to improve the service skills and management level of employees, and do a better job. Thanks to the leaders of Shawan County Construction Bureau and the leaders at all levels of the Property Office for their support and concern for our property service management.
In the new year, we will speed up the pace, constantly improve our own property management level, constantly improve property management, strictly manage and innovate management, and strive to become an excellent unit in the industry.
5. Summary of Logistics Company's Work
20xx years are about to pass. Through the logistics work in the past year, it is summarized as follows:
First, I have a clearer understanding of the significance of my work.
How important the position of finished product delivery is to the company. If you don't understand and know your position, your work will be ambiguous and it will be impossible to do a good job. From then on, I will constantly understand my work scope and responsibilities through various logistics knowledge, activate and give play to my due work ability, exercise myself and improve myself. To explore and improve their talents and prove themselves with strength.
Second, constantly strengthen learning and strengthen various skills in logistics work.
Skilled work skills will make your work handy and keep communicating with people. Get all kinds of logistics and distribution experience. We should check every detail of the work when we deliver the goods. When the battery is put into storage, we should check the various models of the battery one by one. When leaving the warehouse, the batteries should be counted one by one, and the number and model should be clear at a glance. Before you get off work every day, you should strengthen your self-examination and don't leave your doubts until tomorrow. The management of battery products should be orderly, clear-cut, with clear accounts and clear minds. At the same time, summarize and analyze the work experience, from how to save time, how to improve efficiency, and try to make the work procedural, systematic, organized and streamlined!
As a member of Deng Shuang's journey, we should thoroughly understand the company's grand planning and entrepreneurial blueprint, take active actions in our logistics posts under the guidance of comprehensive understanding and clear goals, and participate in the journey of Deng Shuang's century-old development.
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