PPT template of administration department's front desk work summary

I have been engaged in front desk work in the administration department for more than three months, and my work can be summarized as follows:

1 Do a good job in answering calls, receiving visitors and ordering water;

2. Do a good job of monthly attendance;

3. Do a good job in warehouse management;

4. Do a good job in the file management of the company;

5. Do a good job of uploading documents on the company website;

6. Assist in recruitment;

Complete all temporary tasks assigned by the leaders.

Generally speaking, I have done my duty in these three months, but I also have many regrets; The work is really not saturated enough, and sometimes I feel I don't know what to do.

In the days to come, I will try my best to improve the service quality, and do things quickly, efficiently and without making mistakes. Have a good service attitude, accumulate experience in receiving guests and leave a good impression on them. When answering the phone, you should also constantly improve your language skills; Clever question and answer guests. Strive to satisfy every customer. Strengthen the study of etiquette knowledge; Strengthen communication with all departments of the company.

Understand the development of the company and the work content of each department. With these knowledge reserves, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately. If you know that there is no one in a certain department, you will remind the caller, briefly explain when there may be someone, or briefly answer the questions that the customer can do, and seize the appropriate opportunity to promote the company. Strive to create a good front desk environment. To maintain the good image of the company's facade, we should not only pay attention to our own image, but also maintain good environmental hygiene, so that customers have a pleasing feeling.

I hope I can do better in the future!