What value do artificial intelligence and natural language processing bring?

Introduction Artificial intelligence and natural language processing are two languages ????often used by data analysts today. Starting from human resources, what value does artificial intelligence and natural language processing bring? To this end, the editor has compiled The following 6 points have been sorted out for relevant information. Let’s learn and understand it together!

Soft-yield big data and analytics investments

These investments may not be easy on the bottom line Identifiable, but potentially a big win for the company, here are some benefits that may not translate directly to your bottom line but are still worth pursuing. If you purchase a natural language processing (NLP) tool, the tool can be used in conjunction with service staff. By detecting customer sentiment in real-time during conversations, agents will be more informed and customers may be more satisfied, which can lead to repeat business from others and even word-of-mouth or social media recommendations. These improvements may not be quantifiable. for revenue, but technology that helps your agents effectively solve customer problems can increase your brand value and reputation.

Effective but underutilized employee retention and recruitment tools

In recruitment you can identify keywords in candidate resumes by using NLP, artificial intelligence (AI) and analytics , and using social media to screen candidates and propose the best candidates, thereby improving candidate selection and recruitment, but even if you find the best candidates and hire them, it can be difficult to prove the return on investment (ROI) you gain It's the best people that make the real difference, especially in high-tech industries that rely on innovation and new revenue-generating products in development.

Security and IP Theft Prevention

The cost of a security breach or significant intellectual property loss walking out the door with disgruntled employees is well documented, and that’s why a strong approach to IT security Reasons to invest, but getting best-in-class security software and analytics is still your bottom line, all you know is that your business won't be affected, preventive maintenance, and sensors that can predict when equipment will fail. This allows maintenance crews to go out and do the work and make replacements, thus keeping your company running 24/7 and never having a breakdown. Again this is difficult to quantify the benefits, some managers try to do this by showing if certain operations are in trouble. In the machine state, the company will theoretically lose how much revenue to make an income explanation, but this is hypothetical.

Supply Chain Predictive Analytics

A growing number of companies, especially those with large supply chains, are using analytics and big data to predict future climate patterns and possibly Political instability that threatens the flow of supplies is all part of a company's risk management strategy but may not necessarily be measured in tangible cost savings or increased revenue.

Remote Meetings and Collaboration

Remote Meetings and Collaboration have been a lifesaver during the COVID-19 pandemic, they have kept many companies running, and of course companies have to use remote collaboration and conferencing tools Investments must be made to get remote workers operational. In these cases, as companies manage to stay open, the results may be measured in terms of revenue gained, but the revenue argument remains speculative and the cost-savings argument cannot be made. Because in many cases these expenses are unplanned and what companies have learned is that whether there is a bottom line case for them or not, remote conferencing and collaboration have become integral to corporate strategy.

The Bottom Line on “Soft” Costs

Not every investment in big data or analytics technology will bring significant returns in revenue or cost savings. Instead, in some strategic cases , it only makes good business sense for companies to invest in companies that can help them perform at a higher level, become more agile and efficient when conditions demand it, and remain solvent, if the CIO or others with IT decision-making responsibilities People see these technology opportunities, and they should promote them with business value that doesn't necessarily have to be measured in financial returns, any company's analytics that suggest it as a potentially unrecoverable security breach, or the ability to attract energetic and creative employees. Companies that come to help transform their products will be recognized.

The above is what the editor compiled and shared with you today about "What value does artificial intelligence and natural language processing bring?" I hope it will be helpful to everyone. The editor believes that if you want to make a difference in the big data industry, you need to obtain some highly valuable data analyst certificates, which will provide you with more core competitiveness and competitive capital.