The phonograph "the rider's ability is insufficient" After half a year, I opened the order software again.

Recently, due to a new wave of epidemic, the transportation capacity of take-away riders in many places is tight, and the order delivery pressure is great. The commercial bureaus in Beijing, Chongqing and Henan have issued initiatives to appeal to residents to participate in distribution services.

Shanghai is currently in a period of rising epidemic, and the ability of take-away service is also facing a test. In May this year, we interviewed Yu Fu, who registered a deliveryman to deliver medicine during the closure of Shanghai.

The old Beijing "Uncle Fu" who lives in Shanghai has "returned to his old job" in the past two days, and started to take orders by opening the takeaway software. Compared with the rider's experience in the first half of the year, this time, he had some new experiences. For example, in order to reduce the risk of infection for both riders and customers, he suggested that everyone put a small stool in front of their house for contactless distribution.

Narrator: Yu Fu is a 37-year-old white-collar worker.

I started taking orders again these two days. 16 in the morning, I opened my mobile phone software and looked at it. I found that the capacity was really insufficient, but I was busy with other things at that time. Watching the news in the afternoon, several districts in Beijing have issued initiatives, hoping that residents who have the ability can go out and participate in the distribution. I don't think the epidemic situation in Shanghai is as serious as that in Beijing, but it is also on the rise. Someone should still do such a thing.

Half a year later, I opened the order-taking software again. There are really two single drugs in the system, and no one claims them. So I got on the bus and took these two orders. These two days, Shanghai entered the middle of winter, and the temperature plummeted. I obviously felt the cold wind when I was riding a bike to deliver medicine. Therefore, I also remind friends who plan to go out to serve, and we must take measures to keep out the cold and keep warm.

17 is the day after I delivered the medicine. If the weather is fine in the future, I will continue to take orders when I have time. Compared with the first half of the year, the situation of tight transportation capacity is much better and less urgent. I remember that there were often one or two hundred single drugs waiting to be delivered in pharmacies at that time. When the medicine was delivered today, the pharmacy had a backlog of about 10 medicine.

As in the first half of the year, I still focus on drug distribution. Although the contents of the goods are confidential, some riders can see the quantity and price of the goods. For example, they bought 20 items, the unit price is about 10 yuan, which may be masks or gloves, which is relatively less urgent. If it's a commodity, and the unit price is 30 yuan to 40 yuan, then it's probably a drug.

And I basically open the software every 5 minutes, 10 minutes. If there is a list that has been there, it may be that the rider picked the rest, and the medicine cannot be delayed. I usually choose this list to send. It's not like the blockade. I'll try my best to deliver it. At present, the shortage of transportation capacity is not so serious, and the shortage should be temporary.

I think it's time we gritted our teeth again. When the first batch of infected takeaway brothers gradually recover and return to the distribution team, the transportation capacity will also be improved.

The interface of Yufu's order-taking system

To tell the truth, it is more dangerous to go out to deliver medicine now than to lock it up. Because at that time, it was basically non-contact distribution. Get the medicine and send it to the door of the community, and it can basically be put on the shelves. Generally do not come into contact with customers. But if you send it now, you need to send it all the way to the door and give it to the customer. At this time, I don't know the health status of the other party, and the risk is relatively higher.

When I delivered the second order yesterday, I found that this customer's practice was very good. They put a small stool in front of the house. When I deliver the goods, I just need to put the things on the stool. Maybe he is worried that I will infect him, or maybe he is uncomfortable and afraid of infecting me. In a word, this method of avoiding direct contact is beneficial to both sides.

Therefore, I would also like to propose to you that non-contact distribution should be carried out with reference to this practice, which not only reduces the risks of both parties, but also facilitates the simple disinfection of things before entering the door.

Compared with the first half of the year, I was more practical when I went out to take orders. Because you no longer need to bring water and food. Now supermarkets and convenience stores are open for business, and it is no problem to eat and drink. Don't worry about this. Express buddies can also go home to rest every day, have a stable residence, and don't have to go to the little brother station again.

I am in good health now, but many friends are infected. Many of my friends in Beijing are infected with COVID-19 virus. The worst fever lasted for six days, and a friend said there was a blade in his throat. In the yard where I live in Shanghai, almost six or seven neighbors and friends are infected, but two of them have recovered.

Some time ago, I went to Thailand by myself. When I returned home, my nucleic acid was abnormal, but I had no symptoms. I'm not sure if I'm infected with antibodies. In fact, if you have friends who have recovered from infection, it is also very suitable to respond to this initiative if physical conditions permit. Because compared with uninfected people, friends with antibodies in their bodies are relatively safer to recover after infection.

After the video of my medicine delivery became popular in the first half of the year, some friends did privately believe me and wanted to know how to join this team. It's not complicated. Just download a distribution software, prepare your ID card and phone number, and follow the prompts to register. Because there is a shortage of riders in April and May, the process is simplified. In June, the platform requested to upload a health certificate, so I went to the hospital for a physical examination and made up the certificate. According to the shortage of transportation capacity, there may be some differences in the application process, but the general requirements should be similar.

I think the premise of helping others is to take care of yourself first. Therefore, I also remind friends who want to respond positively to take the initiative to assess their health status, take protective measures, and have emergency plans for themselves after infection.

I have seen that many local initiatives have also put forward requirements, that is, I was vaccinated with the third dose of COVID-19 vaccine, and my residents and I did not have fever, sore throat or positive antigen or nucleic acid test within seven days. Besides, N95 masks should be worn strictly at work. In addition to these, there is a good attitude, and then, ready to go.

On the way to deliver the medicine

Extended reading

Late at night, I delivered takeout in Beijing.

Recently, a netizen in Beijing photographed a grocery shopping website, and the front door was full of large and small packages waiting to be delivered. This video has caused a lot of forwarding and discussion: "Why is the food ordered online always delivered slowly recently?" "Beijing is so cold now, it is very hard." "It's not easy for everyone, be more understanding and tolerant ~"

VI

The reporter at the front desk found the food delivery point filmed in the video, which is located near Ping 'anli, Xicheng District, Beijing. Affected by the epidemic, on the one hand, the online shopping volume of citizens increased, on the other hand, some riders were unable to get to work due to COVID-19 infection, which increased the distribution pressure. A rider here told reporters about his work experience at the reception desk.

"Recently, there are more and more orders, and it takes 15 hours a day."

Han, a 34-year-old native of Handan, Hebei Province, has been engaged in the takeaway industry in Beijing for three years. In the past two weeks, his working mode has changed a lot. He used three "no's" to describe it: endless orders, endless meals and endless reminders.

16 that night, the food shopping site was full of items to be delivered.

On the day of Beijing 16, the lowest outdoor temperature has reached-12℃. At half past six in the morning, Han rode an electric car on the road. During this time, the inside and outside of the construction site were full of vegetables in packaging bags, and the delivery volume of Korea surged. "

Netizens are not exaggerating, this is the reality. It is busiest at eleven o'clock in the morning and evening, catching up with the lunch and dinner peaks. "In the past, he delivered an average of 80 orders a day. Recently, he has to deliver more than 130 orders a day, and the weight of each order is also rising.

In the morning 1 1, the customer's reminder calls gradually increased.

Customer: "Master, can you hurry up? I have been waiting for a long time and I am anxious to cook. "

Han Zhongqing: "I'm really sorry. There are too many orders on hand now. Sorry to send it to you as soon as possible. "

Han told reporters at the reception that the area he was responsible for distribution was the old city. Most buildings are not equipped with elevators, and most of them are elderly people. Because of the epidemic, the elderly rarely go out to buy food, and their children place orders instead. Han often carries dozens of pounds of vegetables and daily necessities to deliver goods. In sub-zero weather, his clothes should not be too thick.

"It is inconvenient to wear more activities. The coldest thing is the half palm exposed outside, because I always have to look at the navigation on my mobile phone, and my fingers are numb. " The platform requires riders to wear N95 masks. He can change three masks a day, and the breath he often breathes turns into strings of water droplets, which pour out from the masks.

In the cold wind in Beijing, a rider's ankle was frozen.

Han said that many people order vegetables, fruits and meat now, and the order that makes him a little headache is bottled water.

"Rice, flour and oil are all sent, and we will send you whatever you need. Originally, the take-out box could hold 20 orders, but only 7 or 8 orders can be received at most these days. Each order is very heavy, and the maximum weight is 30 kilograms. Sometimes you can't lift your legs. "

In the face of bad windy weather and colleagues who fell ill one after another, Han insisted on sending bills every day.

"Running a single order can make more money. Then there are old people living around. It is inconvenient for them to go out shopping. These dishes are necessities. When I see them, I will think of my parents. It is to lend a helping hand. "

In front of the station, a rider's electric car is full of items.

At lunch, Han often deals with two people in the noodle restaurant on the side of the road, and then sends the bill quickly. "It is common to work 15 hours a day on average and get off work at night 12. Colleagues have fallen, and I can't give up now, thinking about biting my teeth these days. "

The night before yesterday, Han delivered the last order in the cold wind of 65438+ 0: 30 in the morning. This order is vegetables and dried noodles. Unexpectedly, when he arrived, a boy was waiting for him at the door wearing a mask.

"Thank you, little brother, hard work. Go home early. " Han's heart was so hot that he fell asleep when he returned to the dormitory.

"It is not easy to make takeout and express delivery now.

Just understand a little more. "

Before going to work every day, Han will upload his health information and antigen results to the system. Sufficient epidemic prevention materials such as alcohol, masks and daily medication, as well as cold-proof and warm-keeping items such as ginger syrup were also prepared at the scene.

During this time, Han worked overtime and earned a little more than before. "I didn't earn thousands of dollars a day like the Internet. This is hard money, and everyone is not easy. "

Han said that he used to be a delivery courier.

It is also difficult to know the recent express delivery situation. He often calls friends who send express delivery to refuel. "During this time, they are often sent to the middle of the night. If you need anything, just say hello to them. It's not easy to drift north. Cheer each other up. I am envious to see that they also have a tricycle that can shelter from the wind and rain. "

16 that night, a cyclist rode an electric car full of supplies and set off with the help of his colleagues.

Compared with the severe cold during delivery, hankyung is afraid of receiving complaints from customers during this period.

"This time is different from peacetime. There are too many orders, and sometimes I can hardly get up. Everyone is in a hurry, so are we. As long as you can place an order, you can deliver the goods, which may be a little late. Just understand a little more. "

At 0/2 pm/kloc-,Han returned to the dormitory after delivering the last order in the cold wind, ready to cook some noodles for himself. He hasn't eaten for nearly 10 hours. His greatest wish now is

Hang in there, and when my colleagues return to their posts after recovering from illness and the on-site operation returns to normal, they can go home early for the New Year. "What we do is the service industry. There are children in my hometown. I have nothing. Just take precautions. I want my family to live well. "

Han is delivering the goods.

There are more than 30 riders in Korea Station every day. A few days ago, a colleague couldn't get to the station because of COVID-19 infection. At the most difficult time, only eight riders delivered the goods.

In the face of all the materials on the ground, webmaster Wang once fell into anxiety. He applied for "cross-regional support" and transferred some colleagues from other districts to tide over the difficulties.

"The company is recruiting part-time jobs, increasing special subsidies, and will also be exempted from overtime caused by the epidemic. No matter how difficult it is, we must find a way to deliver the order. "

Late at night, Wang was coordinating the order, and the construction site was full of materials.

At present, in view of the lack of transportation capacity, Beijing has expanded the "white list" of takeaway brothers, and will encourage takeaway enterprises to increase the recruitment of riders by increasing the percentage of commission, setting up running orders and other incentives, coordinating manpower deployment in different regions, and enjoying work with catering enterprises as soon as possible.

A number of take-away platforms also said that they are constantly improving the capacity reserve of regional riders by recruiting new people, optimizing capacity scheduling and transferring capacity across regions.