How to operate and manage Internet cafes?

Understand one's responsibilities and identity

1, supervisor, store manager and manager are enterprises that are related to the success or failure of enterprise performance.

Internet cafe industry is a new industry, and more good management methods are put into practice through continuous work. Therefore, as a member of our management, it is inevitable to complete the work assigned by the boss, but I think it is more necessary to formulate and expand business according to our own Internet cafes, from health supervision to activities and promotion planning.

2. Supervisors, store managers and managers are more intermediate materials to coordinate the work of all parties.

We should try our best to complete the tasks assigned by the boss according to the actual situation, and do a good job of employee coordination, so as to have a good and effective influence, and at the same time, we should handle the relationship between Internet cafes and customers.

3. We must make a correct, rapid and reasonable judgment and treatment for the problems in Internet cafes.

Facing the background of the whole industry, how to be professional and how to be recognized is the way out for middle and senior managers of Internet cafes to pay attention to and improve, and learning is the best way, so middle and senior managers of Internet cafes must learn the relevant knowledge of the same industry and apply it to the management and operation of Internet cafes. Speak with ability, prove your position, and win the trust of employees' work obedience. Do things with morality and courage, make decisions, have courage to perform tasks, and dare to do things; We must strictly observe discipline, respect the system, and distinguish rewards and punishments.

4. As a middle and high-level manager, you should first be familiar with the relevant laws and regulations of the Internet bar industry.

The daily operation of Internet cafes is closely related to laws and regulations. Therefore, the supervisor must always learn the relevant laws and regulations of the Internet cafe industry. In this way, we can avoid wrong decisions and decisions because we don't understand the industry, which will eventually affect our business.

Personnel management determines the success or failure of an Internet cafe manager.

1. In fact, management itself is humanized management. A fair, just and open management attitude should rely on the management of internet cafes to avoid or minimize the behavior under the table. Take the company's rules and regulations and reward and punishment measures as the standard for managing and inspecting employees. Use the reward and punishment system to reward the diligent and punish the lazy, and reward the meritorious and punish the inferior, but we can't just reward and punish the employees. Every employee is a member of the company's big family, and at the same time we should be rational.

2. For Internet cafes, skilled work skills and adaptability are the basis to ensure the normal operation of Internet cafes. Then old employees have naturally become the greatest wealth of Internet cafes. Because it takes a period of time for new employees to get familiar with the environment, and training costs are needed during this period, it is necessary to make old employees have a sense of identity with the company and use various management skills to promote these old employees to form a working feeling of "taking the company as their home". This is conducive to the long-term development of internet cafes and the reduction of operating costs, thus gaining greater benefits.

3. Good personal work charm is often the best way to influence and motivate employees, and strive to achieve what kind of supervisors are derived from the hereditary standards of employees. Continuous learning, progress and innovation are the working principles of an Internet cafe supervisor, and they are also the reference objects that affect the formation of employees' good working mentality.

In short, for employee management, there should be a system to go to work and feelings to get off work, so that employees can become good employees and become excellent managers themselves.

Internal management of Internet cafes 1, and environmental management mainly includes the management of internal environment of Internet cafes such as sanitation, shift, logistics and finance. Considering the internal hygiene, the management of Internet cafes should cultivate three diligence: diligent observation, diligent supervision and diligent reward and punishment. Promote all employees to develop the habit of automatic hygiene maintenance and maintain a good hygienic environment in the business area and work area. Furthermore, in order to establish a perfect health management system that meets the health needs of Internet cafes and make it a standard regulation, it must be a comprehensive health maintenance system for Internet cafes, ranging from curtains and floors to ashtrays and sanitary corners.

2. Hardware management mainly refers to the machines in Internet cafes, including machine accessories, such as chairs, computer desks, headphones and so on. After the customer gets off the plane, all hardware should be checked quickly and roughly to ensure that there is no damage or loss. At the same time, before the shift change every day, two team members cooperate with the supervisor to make a detailed inspection to ensure the safety of hardware and fill in the shift change form of each department. Pay attention to management and pay attention to all kinds of exceptions.

3, safety management personnel to find relevant information, general fire safety knowledge training for employees, at least know the use of fire extinguishers and evacuation after danger. For enterprises, what they are most afraid of is fire and water, because it has the greatest loss and the worst influence, so it is necessary and necessary to train employees in this respect.

4. The bar management strictly follows the bar staff system in the staff code. In view of the particularity of lawyers, the lawyer system should be strictly implemented. The records of the bar should be clear and clear, and the records of entry and exit should be timely and accurate. No one is allowed to enter the bar for any reason except in extremely special circumstances.

supervision mechanism

1, the fixed assets of Internet cafes are divided into the fixed assets responsibility system of Internet cafes, and the problems of that team are compensated by that team. During the handover process, the two teams should conduct detailed inspections to ensure clear responsibilities. For the rest of the fixed assets, such as light bulbs, ashtrays and other small items, we should also know fairly well. The purchase of every item needs to fill in the cost, so every employee should consciously take care of the company's assets.

2. The fund management of Internet cafes is responsible for each other, and it is absolutely forbidden to exceed the authority and be sloppy in terms of funds. Every inflow and outflow of funds must be well documented, accurate and detailed, and no one is allowed to make any even minor mistakes in funds. Every account should be recorded where it needs to be recorded, and the accounts should be inspected and supervised in detail every day.