Things to note when visiting Luoyang Central Hospital (Luoyang Central Hospital treatment process)

Luoyang Central Hospital’s medical notice on carrying out

normalized epidemic prevention and control work

Dear patients, family members and friends:

According to the recent situation of the new coronavirus pneumonia epidemic in China, in order to continue to prevent and control the epidemic, we will further strictly implement the prevention and control strategy of "prevent external imports and prevent internal rebound" to fully protect the health and life safety of you and your family. , the relevant matters are now informed as follows:

Special reminders for outpatients and their families

1. Hospital outpatient procedures and patient routes:

"Hospital Entrance" at the front door of the hospital Or the "entrance" at the north gate of the hospital enters the hospital area through pre-examination and triage, and the "exit" on the west side of the front door or the "exit" at the north gate is the discharge area.

Patients and accompanying family members must wear masks when visiting outpatient clinics. For the safety of you and your family, try to come alone for treatment. If family members are required to accompany you, no more than one family member can accompany you for treatment unless there are special circumstances.

When patients and accompanying family members enter the hospital gate, please show your health code/accompanying certificate in advance, and actively cooperate with security and pre-examination triage personnel to receive epidemiological history inquiries and temperature checks. If you do not bring your mobile phone, use an elderly machine, do not have Alipay, etc. and are unable to show your health code, please register relevant information as required.

The hospital’s pre-examination triage, fever clinic and general outpatient areas are divided and set up in a standardized manner. We hope that all patients will eliminate their fear, enter the hospital according to the channels for fever patients and ordinary patients, and receive normal treatment.

The hospital has dedicated pre-examination triage clinics and new coronavirus nucleic acid testing sampling points for returning to work and school. They are located on the south side of the outpatient hall. You can make an appointment in "Luoyitong" or show your ID card/medical insurance on site Register at the self-service machine, or register online at "Luoyitong" and then issue a bill, pay, and take samples.

In order to avoid cross-infection, please take personal protection and reduce the gathering of people. During registration, waiting for treatment, medicine collection, examination, payment and other time periods, please line up strictly according to the one-meter distance from landmarks. When waiting for treatment, please Sit in separate seats and keep a distance of one meter.

2. Outpatient pre-examination and triage process:

Anyone who has one of the following situations, please take the initiative to register at the entrance pre-examination and triage office of the hospital, and the pre-examination and triage personnel will Take them to the fever clinic for treatment:

Fever;

Having a history of contact with confirmed cases of COVID-19 or asymptomatic infected persons within 14 days;

Having been infected with COVID-19 within 14 days The person who reported community travel or residence history;

Have been in contact with a patient with fever and/or respiratory symptoms from a community with case or asymptomatic infection within 14 days;

Have been to a community where Areas with medium to high risk of COVID-19 or coming from places with clusters of COVID-19 epidemics;

People who have traveled on airplanes, trains, cars or other means of transportation have been infected with COVID-19.

If you deliberately conceal relevant medical history, you will be held responsible for the corresponding legal liability upon verification.

Patients who have been triaged to the fever clinic after pre-examination can use the Internet hospital "Luoyitong" for online registration, waiting inquiries, payment and review of inspection and inspection reports to alleviate queues at self-service machines conditions and reduce cross-infection.

3. Recommended medical treatment:

Internet hospital remote consultation: free online consultation through "Luoyitong", which is simple and convenient, reducing the trouble of repeated visits to the hospital for follow-up consultations and reducing cross-examination. Infect.

Outpatient appointment: Scan the QR code above, add the medical card in "My" and "Medicine Card", and after filling in your personal information, you can make an appointment on the "Home Page" to reduce waiting time.

In order to protect patient safety and avoid crowding and cross-infection, please make an appointment in advance and come to the hospital 15-30 minutes before your appointment to wait.

Real-name medical treatment is required, and when registering, please bring your ID card, medical insurance card and other relevant documents; users of the Internet hospital "Luoyitong" must correctly fill in personal information such as ID number and contact phone number.

Online appointments for inspections can be made in "Luoyitong". You can make appointment inspections for related items in the "Inspection Appointment" on the homepage to reduce your on-site waiting time.

When waiting for treatment in the outpatient clinic, please obey the staff's arrangements and ensure "one person, one consultation, one room".

Each self-service machine is equipped with quick hand disinfectant. Please disinfect your hands promptly after operation.

4. Patient admission process:

All patients who need to be hospitalized must go to the outpatient department after pre-examination and triage and have the outpatient doctor issue a hospitalization certificate. It is strictly prohibited to go to the ward to issue one on your own. Hospitalization certificate.

For follow-up consultation after discharge, patients should first contact the doctor in charge and make an appointment for follow-up consultation in the corresponding department of the outpatient department. Patients are not allowed to go to the ward for follow-up consultation.

Outpatient patients must cooperate with the doctor in filling out the "Commitment for Medical Treatment During the Novel Coronavirus Epidemic". If you deliberately conceal relevant medical history, you will be held responsible for the corresponding legal liability upon verification.

In order to avoid cross-infection, please contact the doctor in charge for patients with chronic diseases, tumors or those who are undergoing treatment according to the course of treatment, and return to the hospital at a staggered time according to the doctor's arrangements.

Requirements for companionship management during ward visits

1. In accordance with the national and Henan Provincial Health Commission epidemic prevention and control requirements, the management of companionship for inpatients will be strengthened. In principle, companionship is not allowed. For those who need a companion under special circumstances, only one person can stay with them and the companion must be relatively fixed. The companion must undergo a nucleic acid test and sign the "Commitment to Support During the New Crown Pneumonia Epidemic" and wear a mask in a standardized manner.

2. In principle, no visits are allowed during the epidemic.

3. The accompanying certificate is issued by the doctor in charge according to the patient's condition and issued by the nurse, and cannot be lent. Strictly control the frequency of attendants entering and exiting the ward, and strictly prohibit visiting the ward.

4. Personnel with one of the following conditions are prohibited from accompanying:

Temperature ≥37.3℃;

Have been to areas where COVID-19 cases continue to spread within two weeks Or come from a COVID-19 cluster epidemic site, have close contact with confirmed COVID-19 cases or asymptomatic infected persons;

Have fever, cough, sore throat, chest tightness, difficulty breathing, mild anorexia, fatigue, Symptoms include poor energy, nausea and vomiting, diarrhea, headache, palpitation, conjunctivitis, mild limb or lower back muscle soreness.

5. All accompanying staff must cooperate with the hospital in temperature screening, take their temperature at least once in the morning and evening, and proactively report and answer whether there are people infected with the new coronavirus who report community travel or residence history, and whether they are related to the hospital. Close contact with confirmed COVID-19 cases or asymptomatic infections. If fever, fatigue or respiratory symptoms occur, you should promptly report to the physician in charge and responsible nurse, and go to the outpatient clinic for medical treatment according to the procedures.

6. Accompanying staff should abide by the following regulations:

Consciously abide by the hospital's rules and regulations and keep the ward quiet, clean and safe. To avoid cross-infection, masks must be worn correctly and do not sit or lie on the patient's bed. Please wash your hands frequently and maintain good personal hygiene. When you cough or sneeze, completely cover your mouth and nose with tissues, sleeves or bent elbows. Please throw used tissues into the "yellow medical waste" trash can.

Work closely with medical staff to provide patients with psychological support and related care. While in the hospital, please do not take the patient out of the hospital without authorization, and please do not change the accompanying person at will. If you need to change, please inform the doctor in charge and the responsible nurse, and conduct a nucleic acid test on the newly replaced escort.

During hospitalization, do not visit each other in the ward, do not chat in close quarters, and try to minimize going out. Don't spread rumors.

The ward should frequently open windows and ventilate, and do not use towels or tableware. Smoking, drinking, making loud noises, spitting, and littering are prohibited in the ward building. It is prohibited to use high-power electrical appliances.

7. If anyone violates the above regulations or disrupts the normal medical order of the hospital, and still refuses to cooperate despite being dissuaded by hospital staff or security, the hospital has the right to require him or her to change his or her accompanying person or terminate his or her accompaniment qualification. In serious cases, , hand it over to relevant departments for processing. Anyone who deliberately conceals their epidemiological history and violates the "Law of the People's Republic of China on the Prevention and Control of Infectious Diseases" will be transferred to the relevant departments for handling according to law.

Thank you for your understanding and cooperation!