Xu Jing's character story.

At the beginning of 2005, arranged by the company, she was transferred to Zhengzhou City, Henan Province to set up a new company and served as the manager. As a party member, she leads her employees to forge ahead and work hard. In order to actively cooperate with the implementation of the company's strategic planning, the company's business has further expanded from Beijing to the Central Plains. According to the company's new deployment and arrangement, she left her comfortable home and familiar environment in Beijing and bravely accepted new challenges. With the help and support of the company's leaders, when the building materials retail market was hit by the building materials supermarket, she actively used her brains to find a way. Since the opening of Zhengzhou market, two new exhibition halls have been opened, and a large-scale roadshow of Kohler products was successfully held in Zhengzhou in June+10, 5438. In 2005, the sales volume of Kohler products exceeded 4 million yuan, and the sales volume of Kohler products in Zhengzhou market was 10 times that of the previous year. In 2006, the sales volume reached 7.5 million yuan, and a large-scale roadshow of Kohler products was successfully held. The sales of Kohler products in Zhengzhou market increased by 134% compared with the previous year's 3.2 million yuan. In the first quarter of 2007, the sales reached 6.5438+0.95 million yuan, which was 654.38+0.34% of the same period last year. During the preparation for the opening of Zhengzhou Company, Xu Jing went to Zhengzhou many times and traveled all over the major building materials markets in Zhengzhou to learn more about the local bathroom market and engineering information and recruit talents through various channels. Soon, she started a business, signed two engineering projects in just one month, and chose a store, which laid a good foundation for the company to further expand the Central Plains market. She strictly manages, sets an example, and establishes and improves quality-centered service standards and work rules and regulations. Through the strict implementation of a series of rules and regulations such as Service Standard, Marketing Skills Standard and After-sales Service Management System, the store management has reached a high starting point and standardization.

No matter where she works, she can be conscientious, lead employees to innovate constantly, adhere to the business philosophy of "integrity-based, innovation is the soul" that Xinke Company has always adhered to, guide employees to implement the service tenet of "customer-centered", and constantly try to innovate in management and service. For example, she took the lead in launching one-stop shopping activities and carrying out honest business activities. For your peace of mind, she will keep her promise and keep her promise. With comfort, they are satisfied with their purchases, attracting a large number of repeat customers, and some of them are introduced by friends, creating good economic and social benefits and gaining a double harvest of material civilization and spiritual civilization. She regularly gives on-the-job training to employees to improve their service skills, and also invites experts to give special lectures. For example, she summed up the ceramic tile sales method and bathroom sales method through her work experience, so that everyone can systematically master theoretical knowledge and service sales skills and always maintain a healthy and upward mental state. The team she led has gradually become a team of employees with team spirit and professionalism. She also pays attention to giving full play to the enthusiasm and creativity of the young people in the class, leading the comrades in the class to take the lead in putting forward the slogan of "genuine goods and genuine feelings", providing customers with high-quality personalized services and actively guiding customers to make green consumption. She always puts the goodwill and interests of the company first and consciously safeguards them in her work. In the extensive activities of offering suggestions and suggestions, she led everyone to take the form of discussion, guided the broad masses of young people to brainstorm and work together, and actively put forward ideas and ways for enterprises around strengthening service awareness, improving working methods, simplifying procedures and improving work efficiency. A series of service items have been announced to the society and consumers, such as ensuring that products are not fake and shoddy, providing the most economical and reasonable purchase plan, full shopping guide and barrier-free return. To provide customers with honest and high-quality services.

She led everyone to improve the after-sales service tracking system and make the service work more in place. While winning the reputation for the company, it also won wide acclaim from the society. For example, due to the different consumption habits of Zhengzhou customers, the sales volume of each single product must be measured, and payment can only be made after on-site installation and testing. Because they just started the installation, in order to reflect our specialty from every detail, we personally took the installation master to the door, from field measurement, configuration scheme to final door-to-door installation. In the process of installing the shower room, a waterproof hose is needed because of the problem of reserving the hole in the construction. The customer didn't know where to match it, so he drove to several building materials markets and finally found the right accessories. Looking at the satisfied smiles of customers when they tried the water, everyone smiled happily. At this moment, I suddenly remembered that when I was buying accessories, the child called and said that no one would pick him up, and asked her to call her father to pick him up in the school reception room. (Because of traveling all the year round, the child only remembers his mobile phone number, but not his father's), so he put down the child's phone and forgot about it when he received the call from the customer. It's already past 8 o'clock in the evening. Creating a brand through service has promoted the sales of products. Through the joint efforts of her and everyone, the situation of Zhengzhou market was quickly opened and showed a good development momentum. She sets an example for employees in her work, attaches importance to the study of theory and professional knowledge, and constantly improves her management theory level and professional skills; Take the lead in studying the market at work and constantly provide professional and high-quality services to customers; In life, she cares and cares for employees everywhere. Through the "passing, helping and bringing" activities of new and old employees, the whole team is United as a warm and harmonious family; She attaches great importance to ideological work, understands the ideological situation of every employee very well, and often solves employees' ideological problems, so that everyone can work together with Qi Xin to do a good job in sales. She is careful and dedicated in her work, overcomes many difficulties, sets an example for young employees, and always walks in front of her work. For example, in order to increase product sales and broaden sales channels, she needs to send materials and samples door to door, and the venue is in poor condition. Once, on the way to the art center project, her car suddenly had a flat tire, so she had no experience in cars and didn't know how to cherish them. At that time, she arrived at the scene with Party A around 2 pm. So while calling for help from the car, I took out the spare tire and jack from the car and changed the tire myself. Finally, with the help of the car rescue master, change the tires and arrive at Party A's office on time. When the customer knew what had happened, she was already sweating and her hands were black. She sincerely said, "Manager Xu will use your products with your serious and responsible energy." Through this incident, she also deeply understands that as long as there is pay, there will be gains. No matter how difficult the project is, as long as you put your heart into it, with familiar professional knowledge and indomitable attitude, you will surely achieve ultimate success. Therefore, she often tells employees that nothing is difficult in the world, and nothing is impossible to a willing mind. Under the leadership of Xu Jing, the sales performance of Kohler's products in Zhengzhou building materials market has been gradually improved, and its business has developed rapidly. The sales of Zhengzhou Company have made great breakthroughs.