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What departments do 4-star hotels have?

Front Office:

Reception of reservations, individual guests, reception of teams, handling inquiries, luggage storage, handling reservations and handling complaints. Some hotels also list the cashier in the front office as normal management.

required education: technical secondary school or above, with regular appearance, regular facial features, male 172CM, female 16CM or above, no obvious scars, no visible tattoos, basic English, naked eye above 1.2, fluent expression, alert eyes and ears. Age: about 2-28 years old, usually older than 28 years old, they all turn backstage to make reservations.

Housekeeping Department:

Cleaning rooms, daily maintenance, booking conference rooms, arranging venue layout, going through check-in and check-out procedures, booking flowers, cleaning linen, etc.

requirements: the waiter should be above junior high school, a legal citizen, without disability, male 17CM and female 158 or above, and can bear hardships. Housekeeping clerk: Requires high school education or above, can operate computer, be proficient in typing, office operation, etc., with fresh and correct appearance, and must be female. Age: 18-38 years old

Catering Department:

It is divided into Chinese food, western food and special restaurants such as Japanese restaurant, which are combined into one department, usually independently managed and accounted for, taking orders for banquets, booking conference rooms, venue layout, and ordering arrangements for take-away groups.

Requirements: I only say employees, male 17 and female 158cm or above, graduated from junior high school, with good appearance, no disability, no visible tattoos and fluent expression. Age: about 18-25 years old.

Entertainment Department:

Booking karaoke boxes for birthday and wedding celebrations, arranging drinks service for individual performance seats, booking songs and flower baskets, etc. For example, there is no requirement for the above-mentioned invisible tattoos in this department, as long as the department manager has an interview. It requires strong endurance, correct appearance, cheerful and outgoing nature, and there is no rigid requirement for academic qualifications.

Security Department:

It is divided into two types: internal insurance and external insurance, and there is no obvious regulation on personnel. Usually, it is a shift system, sometimes it is sunny outside, and sometimes it is air-conditioned in the lobby. Its responsibility is to arrange vehicles and deal with emergencies. Staff safety training, etc.

Usually male, veterans are preferred, with good appearance and no disability. The eyesight is 1.5, and the physical fitness is required to be robust. During the interview, it is usually defined by how many seconds it takes to stay on the couch for 1 consecutive times and sprint for 1 meters.

Age: 18-38 years old.

Sales Department:

Selling any products that can be rented in the hotel. There is a driver. The sales department also organizes and arranges regular hotel marketing activities, and makes reservations for teams.

Requirements: Have hotel working experience, understand the internal operation of the hotel, and be handsome in appearance, fluent in expression, extroverted, fluent in expression, with technical secondary school education or above. The age is 18-38 years old.

Personnel Department:

Responsible for staff recruitment and dismissal training. Coordinate with the labor department and regularly track whether all hotel personnel regulations are closely linked to the labor law. Be responsible for personnel promotion, personnel attendance, etc.

Requirements: Must have at least 2 years of hotel work experience, computer skills, personnel experience, college degree or above.

Finance Department:

Responsible for hotel revenue and expenditure, and also manage the daily work of cashiers arranged by various business departments.

Requirements: Graduated from accounting major, local staff. I understand that in most hotels, employees who have graduated from other places majoring in accounting are generally not admitted to hotels. Usually, ladies are preferred.

Logistics Department:

It is divided into staff canteen of the washing department of the infirmary.

The requirements of the staff canteen of the infirmary are not explained here. The washing department undertakes the work of washing and ironing linen in hotels. Employees, ordinary workers in society, graduated from primary schools, can bear hardships.

Administration Department:

Be responsible for hotel administrative regulations, participate in personnel transfer, review and approve the overall sales and marketing plan, and exercise the power of general manager.

Requirements: all managers have working experience as managers in relevant departments.

Engineering Department:

Responsible for the maintenance of hotel equipment and facilities.

Requirements: Graduated from mechanical maintenance major with relevant engineering management experience is preferred. Male workers are 18-4 years old.

Purchasing Department: < Also under the economic management of the finance department, it serves the goods procurement of various business departments.

Requirements: having purchasing experience, locals are preferred.

Others: some small departments, such as the reservation department belongs to the front office department and the banquet department belongs to the catering department, etc., so I won't list them one by one. I'm exhausted.