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Computer sales year-end work summary is a short sample (selected 6 articles)
?Time is like a torrent. Although the past year was tiring, it also gained a lot. Reviewing the annual work begins with the writing of the annual work summary. The annual work summary is an important process that allows a person's growth to change from quantitative to qualitative changes. How do excellent people write year-end work summaries for computer sales? Please read the "Short Examples of Computer Sales Year-end Work Summary (Selected 6 Articles)" compiled by me for you. I hope it will be helpful to your study work. Computer sales year-end work summary is a short example (selected 6 articles) (Part 1)
?Continuously provide or create learning and training opportunities for employees, learn from each other internally, improve each other, and strive to build the company into Pinggudi Computer authoritative body.
?Employee training is an important part of human resource development, cadre team building and corporate culture construction. Through training, we can unify goals, unify understanding, unify pace, and improve the cohesion, centripetal force and combat effectiveness of the enterprise. Establish a learning atmosphere, ask questions if you don’t know, and learn if you don’t know.
?Training content:
?1. Love and dedication: review history, look forward to the future, understand the glorious tradition and goals of the company, enhance the sense of mission and responsibility, and cultivate a sense of ownership.
? 2. Job responsibilities: Learn the company system and employee discipline, and clarify job responsibilities and behavioral norms. 3. Job skills: Learn professional skills, work processes and methods of on-the-job development.
?We are a united collective, a collective with team spirit, and become a team that can fight tough battles. Every department and every employee has clear positions and assigned responsibilities. Personal bonuses are directly linked to departmental performance. In this way, we should have both pressure and confidence. Without confidence, we will not succeed. Without pressure, people will not make progress and improve at all levels.
?After one year, I have summarized many of my shortcomings:
?1. I am not patient enough when speaking.
?2. The understanding of the industry is not deep enough,
?3. The passion for learning is not sufficient,
?4. The performance is not very satisfied,
< p> ?5. There are not enough old customers accumulated, etc.?I will let myself continue to improve, continue to learn, and constantly correct my mistakes so that I can have greater success. Make progress and make yourself responsible for your own life. In just one year, I have learned so much and encountered many difficulties, but I believe that everything depends on people and heroes make the situation happen. As long as I have a firm belief, one day I will find my dream. palace. Short sample essay on computer sales year-end work summary (selected 6 articles) (Part 2)
?At the beginning of the school year, our teacher asked us to choose several work projects we wanted to do. I chose the call center. We don’t know much about the call center, but before we knew it, it was already the sixth week and half of the time had passed. In these six weeks, we learned a lot of things that had no results in previous classes. Teachers will no longer treat us as immature as we were in our freshman and sophomore years. We must learn how to enter society, adapt to society, and find a good job. We should grow up quickly and constantly strengthen ourselves. Strength is the most important thing. After these few days of simple work, I have learned a lot, and I understand a lot of things that need to be done in the call center work, such as the speed of speaking, the tone of speaking, and making sure that others can hear you when you speak. When smiling, you cannot lose your temper with customers, you cannot hang up the customer's phone first, etc.
?Before the formal business started, the teacher invited Manager Zhou from China Mobile to give us a simple training, mainly talking about some skills on how to speak, telephone etiquette, answering skills, standards Service language and speaking skills training, matters that should be paid attention to when communicating with others, etc. Although the time was only a few hours, we all had a preliminary understanding of the call center and knew what we should and should not do. The most important thing is that customers come first. During this period, I was asked by Teacher Zhou to count the gourds. Originally, I could count to twenty-four if I kept my voice lower, but when I stood up to count, my tongue got tied after only twelve because of my nervousness. I was not brave enough. Thick, you need to practice more. After three hours of training in the morning, and a little digestion at noon, there was an assessment in the afternoon, and I felt so nervous.
We were in the call center here, and the teachers were in that call center. We called one by one, with our hearts pounding. Each of us read a short passage, probably mainly to listen to our voice and intonation. Because my voice is more like that of a boy, so my voice is not very sweet, and my score is probably not too high. When the results came out, it was as I expected, with an average score, but it’s not bad, my voice is natural. Yes, I just have to work harder on my speaking skills.
?A few days later, the school closed a small business for us and we had a boss. The first real phone call was to the campus reporter of the college student magazine, because they were all college students. , I don’t have much social experience, but I can speak better, so my confidence has also increased. We called them mainly to ask them about the distribution of our magazine in their schools. When I first typed the first one, I was afraid that I wouldn't be able to say it out, so I listed down in my notebook what I wanted to say later. , but because they were nervous, they still hesitated to speak. When we asked them how many copies they had released, they also hesitated. They were embarrassed because they had not released many copies. I comforted him a few words and asked him. They keep trying. Nothing is easy, and I admire them very much. This job is not easy to do and requires courage and perseverance. But there are also many people who give up or hand it over to others because they haven’t released it for a few weeks. Everyone has different ideas. You should do more things and exercise during college, which will be good for yourself and society in the future. It's very helpful to connect. College students should take good exercise.
?Finally, and most importantly, no matter what kind of professional telesales training you have received, you have learned hundreds of techniques such as opening remarks, exploring needs, handling objections, and closing deals. These are things you can refer to, but they don’t have to be copied. In fact, when you really work hard and really think about your customers. No matter how strong your personality is, your customers can feel that you are thinking about them. As long as you persist and have the courage to pay, you will definitely overcome all obstacles and achieve the success you want. When you accumulate to a certain level, you will find that skills are really not that important.
?In the past few weeks, we have mainly been engaged in the business of Youdao Education. This should be a simple exercise for us. We are mainly responsible for promoting us to the parents of students in the second grade of junior high school and the second grade of high school. tutoring courses. But my initial feeling is that everything can bring commercial value nowadays, such as mobile phone numbers. I really want to know how they got the resources for phone numbers. It’s all out of curiosity.
?The first thing was to call the parents of the second grade students. They had the names of the students and their parents. I couldn't help but feel a little headache when I saw a piece of paper full of phone numbers. I couldn't help but mutter in my heart, how long will it take for so many people to be beaten? But, after calling a few times, it felt quite fast, because many people hung up the phone as soon as they heard that I was from an educational institution, but this came faster. When I first called, I always wished I could call my mother, because as a female compatriot, it would definitely be easier. But after a few calls, we found that most gay men either hang up the phone directly or say they are not interested, or they have a very good attitude and politely refuse, which makes us feel comfortable. But the female compatriots were different. As soon as they heard that we were from an educational institution, they asked us where the phone call came from. We did what we were always told before, ignored them and went straight to the point, introducing our courses to them. , let them hang up the phone by themselves, I have to admit that this trick is very effective.
?First, further strengthen learning from leaders, colleagues, and customers, and constantly improve ourselves. There is no end to learning, especially for us young people, we must always maintain an open-minded heart.
?Second, strengthen the organization of order information and straighten out the order information in the folder. This has not been done well in the past, mainly because we did not fully realize its importance from the bottom of our hearts and did not develop good habits.
?Third, strengthen the learning of product knowledge, production technology, and processing process knowledge. This is a piece of knowledge that our business merchandisers generally lack at present, and it is also a very important piece of knowledge. As a merchandiser, if you lack this knowledge, your knowledge structure will be incomplete, and you will not feel confident enough when operating orders. It would be great if the company could organize and strengthen training on this knowledge.
?Fourth, further standardize your work process and strengthen work planning.
A standardized workflow can greatly reduce the chance of errors. In the new year, we must strictly follow standardized procedures to operate orders, avoid low-level errors, reduce confusion, and develop good working habits. Enhance the planning of your work, so as to avoid forgetting what you should do, reduce the phenomenon of forgetfulness, and change your impatient personality.
? Fifth, if you have the opportunity, you should go out to develop more customers, enhance your capabilities in business, and further develop and improve your capabilities in all aspects.
? Sixth, strive for more opportunities, play a greater role, and make due contributions to the development of all aspects of the company.
?In short, I must proceed from my own actual situation, give full play to my own advantages, take various targeted measures to make up for my own shortcomings, constantly improve my abilities in all aspects, and seize the strides of our department A great opportunity for great development, work hard, be proactive, work as a team with colleagues in the department, work together, do my best to do my job, and make my due contribution to the completion and rapid development of our company's business goals. Love myself. I work in telephone sales, love my sales team, and love my company. I hope I can make some achievements in this industry. After all, I have just started this career, so it is still quite novel and fun. Although I talk to the phone every day and say the same opening remarks, I may be confused by some people. If I scold you, some people may hang up the phone directly, but that does not affect my enthusiasm, because after all, there are still many successful people! So it’s not that I feel very sad. The saddest thing is that no one answers the phone as many times as I call. That kind of thing is really sad! In fact, in general, it is not bad, and it will not make people think of giving up. However, from this work, I found that there is still a lot that needs improvement, and there are many aspects that need improvement. I hope that I can perform well in my future work. I also hope that through this short study, I can lay a good foundation for future work and give me some help in my future work! A short example of year-end work summary for computer sales (selected 6 articles) (Part 3)
?Foreword: I just listened to the work reports of the regional managers and sales staff. I am very happy that with the concerted efforts of everyone, the sales All colleagues in the department have made great progress in their work. This year, the company's overall sales reached 15 million yuan, including more than 14 million yuan for highway projects and more than 1.3 million yuan for the security division. This is a gratifying achievement, but at the same time it is also Many problems were exposed.
?I have been in the company for nearly a year, and after so much time of work and study, I now briefly report this year’s sales work, existing problems and solutions to my leaders and comrades. The report*** is divided into two parts:
?1. Main problems and solutions
?1. Establish the company’s business goals and market positioning
?Company The goals and positioning determine the company's later development. The company's leaders may have certain goals and positioning for the company's later development, but the key to whether the goals can be achieved is that the entire company understands and implements them from top to bottom. The current situation of the company is that most people in the entire team do not understand the goals, so execution is out of the question. At the same time, I believe that the company's goal is definitely not a question of how much money it makes today and how much money it will make tomorrow, but how the company can develop sustainably and stably in the long term in the future. For example: In terms of business goals, should we use Infineon or Zhongwei as rivals that can surpass or catch up, or should we ignore the above two and strive to develop ourselves to the expected goal within a few years.
?Market positioning is also related to the company's development and strategy. Market positioning is the position of the company and its products in the target market. In short: it is to establish a unique image in the minds of customers , market positioning is mainly divided into several aspects such as product positioning, enterprise positioning and target customer positioning.
?2. Market strategy and core competitiveness
?We should grasp the most basic things in competition-products and markets:
?U.S. Scholar Professor McCarthy proposed the famous 4P marketing mix strategy, namely product, price, place and promotion.
A successful and complete marketing campaign means the act of putting appropriate products and services into a specific market with appropriate products, appropriate prices, appropriate channels and appropriate promotion methods
?Company The current market is mainly concentrated in the highway field. Security monitoring in the transportation field only accounts for about 15% of the national monitoring projects. The cake in other fields is still huge.
?The so-called core competitiveness is the advantage of an enterprise in facing the market and competitors. What is our company's current advantage? To cultivate the company's core competitiveness in the next step, we should also work hard on improving product performance, improving functions, and quality stability, on the one hand, and on the other hand, strengthening marketing and sales forces, expanding market channels, and building a reasonable and comprehensive marketing platform.
?3. Construction and training of marketing teams
?The tasks of each region have become heavier, and it is urgent to increase manpower. On the one hand, the company has strengthened its recruitment efforts, and on the other hand, the managers of each region must also Actively think of ways to do this, you can consider posting recruitment information locally, and give a certain reward for each referral who successfully becomes a regular employee.
?4. Sales staff stability issues
?Sales staff turnover is too frequent, which brings great problems to the company's project and market work.
? Regarding the salary issue of sales staff, re-adjust the company's salary system to make it more reasonable and transparent. It is recommended that the company make appropriate adjustments based on individual work and sales conditions.
?Commission and reward methods for sales staff, readjust the company’s commission and reward methods. Generally speaking, sales staff should be mainly rewarded, supplemented by punishment, to improve sales enthusiasm and stability
?2. Focus on work in 20xx
?1. Strengthen the construction of sales team and optimize the layout of marketing network
?The market is like a battlefield. If you want to stand firm in the fierce market competition To be invincible, we must build a marketing team with the same goal, passion, combat effectiveness, and cohesion. Guerrilla warfare is flexible, but to gain an overwhelming advantage in the market, it still requires a large-scale corps operation
? On the one hand, strengthen the sales force of each office, and on the other hand, according to the market sales situation and business development needs Adjust the jurisdiction of the office or add new offices in areas with mature conditions. Sales work in each region has shifted to a regional manager responsibility system to strengthen teamwork
?2. Strengthen business training and improve business quality
?Market competition is ultimately a competition for talents. Only by establishing a high-quality workforce can we meet the challenges of the market.
?The main content of the learning and training involves three aspects:
?The first is the product chapter, including the equipment characteristics, product performance, usage characteristics of the company's various products, as well as competitor products differences and other relevant situations;
? The second chapter is the market chapter, including marketing planning, market analysis and negotiation skills, sales network construction layout and other knowledge; through systematic training, the professional skills and comprehensive quality of business personnel Further improvement has laid a solid foundation for the smooth progress of sales work. A short sample of year-end work summary for computer sales (selected 6 articles) (Part 4)
? Time always flies by the fastest when you are busy. Looking back on the planning made last month is still vivid However, it was already the end of August in the blink of an eye. But there are always benefits to being busy. After this busy month, we have also gained a lot in terms of sales results!
Looking back on this month, because the beginning of school is coming, we also The biggest sales boom in the late summer vacation is ushered in! In this month, whether they are entangled in choosing a computer or going out to work to increase their funds for purchasing a computer, all types of college freshmen will seize this last opportunity. New student purchase discounts! Now, August has come to an end. In order to record and reflect on this work situation, I summarized my work this month as follows:
? 1. On my own abilities Strengthening
?Through past work experience, I also realized that I have many deficiencies in my work, especially in the in-depth understanding of computer configurations. Today's college students basically have two types of understanding of computers. One is that they don't understand it at all, and the other is that they have studied it more thoroughly.
?As a salesperson, if you don’t understand your product as well as the customer, let alone selling it. Even I feel embarrassed. To this end, in my spare time this month, I stepped up my research on the computer configuration hardware of the main brand ___ model in our store and various computer knowledge at the same price. Although I didn't have much time, I mainly focused on understanding key knowledge, which also greatly increased my knowledge reserve. Through this study, I have greatly improved my self-confidence and become more confident in sales.
?In addition, I also learned a lot about store management from the leaders during this period. Through the placement of goods in the store, the overall image of the store, cleanliness and understanding of the organization of goods, we have greatly improved the environment in the store and also brought a lot of help to this month's work.
?2. Work situation
?Computers are valuable items, so parents and students will be more cautious when purchasing them. Whether making a decision based on performance or appearance, everyone has their own priorities. So in terms of work, I simply divide computer products into several different categories, which correspond to the performance, appearance, and both types that correspond to customer needs.
?When selling, I will actively consider the needs of customers and recommend corresponding styles based on customer requirements. Because of this kind of work preparation, even though I am sometimes very busy, I can still make more appropriate judgments in my recommendations.
?Summary of March and August
?In general, the situation this month is very good, because of the existence of the element of starting school, coupled with our vigorous efforts Thanks to the strong strength of the publicity and brand itself, as well as the efforts of each of our ___ clerks, we have achieved excellent results in this month's results! But we cannot be proud of this, this month's results belong to this month, In the future work, I will continue to work hard to strengthen myself and make my work smoother! Short computer sales year-end work summary sample (preferred 6 articles) (Part 5)
? Just in 20xx When I came into contact with this industry, I went through many detours in choosing customers. That was because I was not very familiar with this industry, so I always chose some small businesses, but these companies paid great attention to the price of the car, so don’t do it this year. Choose some customers who only look at price and have no requirements for quality. Customers without requirements are not good customers.
The plan for 20xx is as follows:
1. For old customers and fixed customers, keep in touch frequently and send some small gifts when time and conditions permit. Or banquet customers to stabilize the relationship with customers.
?2; While having old customers, you must also continue to obtain more customer information from various media.
?Three; To achieve good results, you must strengthen business learning, broaden your horizons, enrich knowledge, adopt diversified forms, and combine business learning with communication skills.
?Tell yourself that you are the best and that you are unique. Only by having a healthy, optimistic and positive work attitude can you complete your tasks better.
?You must have good communication with other employees of the company, have team awareness, communicate more, and discuss more, in order to continuously grow your business skills.
?For this year’s sales task, I will work hard to complete the task of 5,000 units and create more profits for the company. The above is my work plan for this year. There will always be various difficulties in my work. I will ask my leaders for instructions, discuss them with my colleagues, and work together to overcome them. Make your greatest contribution to the company! Computer sales year-end work summary is a short sample (selected 6 articles) (Part 6)
20xx year-end work summary Unknowingly, I have joined the x team for nearly a year. I am very honored and fortunate to be a member of x. Here, I would first like to thank the company leaders for their trust in me and their recognition of my work. I am also very grateful to all my colleagues for their support and help in my work. It gave me a platform to discover myself, understand myself, and give me the opportunity to continuously improve myself in work practice. During this year's work, I have had a great change and impact on myself, and I have learned and understood a lot from it. Below I will summarize the work of this year.
? 1. Back office work
? I must respond to colleagues in various departments of the company and help them when needed. I always adhere to the principle of "the company's interests come first, and do my job well." With the goal of "better", I have seriously and actively completed the following tasks:
?1. Responsible for the service work of the company's internal sales staff. Including the acceptance of newly arrived vehicles, the sorting, storage and collection of vehicle information.
?2. Responsible for the company's vehicle order management and quality ordering. Including monthly company ten-day order formulation, tracking and review settlement, and dispatch matters.
?3. Responsible for the communication and execution of the company’s internal documents.
?4. Responsible for communication and coordination with Geely manufacturers’ back office, finance, and various businesses among group companies.
?5. Cooperate with the sales department to go out for auto shows during the off-season to lay a solid foundation for the peak sales season.
?2. Briefly describe the work situation
?1. In the process of working in the back office, I can be proactive and treat every job wholeheartedly. For me who have just started working, Always maintain a humble and prudent work attitude, learn from colleagues humbly, accumulate experience, and work hard to get the job done.
?2. During work, enrich business knowledge, improve work ability, constantly recharge yourself, and accumulate product and business cultural knowledge. On the basis of doing your job well, you also sell x vehicles. As a member of the company, no matter what position you hold, you should have a strong sense of professionalism, a high sense of responsibility, a realistic and pragmatic work attitude, and a hard-working and selfless attitude. Spirit. At all times, you should put the interests of the company first and earnestly perform your job responsibilities. At the same time, you should also carry forward the spirit of ownership and do everything in the company as your own business, and resolutely put an end to the "matters that have nothing to do with you, high-ranking officials" "Hang on high" work mentality.
? To summarize the work of the past year, although I have made certain progress and achieved certain results in myself and the company's development, I still have shortcomings in many aspects. For me, who has just entered the society and participated in work, due to the lack of work experience, many problems have not been fully considered, the methods of dealing with problems are not appropriate enough, and I lack creative work ideas. In future work, I will ask myself to achieve five kinds of diligence: diligence with eyes, diligence with hands, diligence with mouth, diligence with legs, and diligence with brain. Continuously improve yourself and push yourself in work practice. Strive to contribute your own modest efforts to the development of the company.
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