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Monthly summary of property safety work
Work summary is a comprehensive and systematic general inspection, general evaluation, general analysis and general research on the work for a period of time, analyzing the shortcomings and drawing lessons from them. Below I bring you a monthly summary of property safety work, hoping to help you.
Summary of monthly work of property security1March passed, and the whole month's work was reviewed. With the strong support of the leaders of the management office and the help of colleagues from various departments, all members of the security team, Qi Xin, made a positive contribution to the security work of the Central Park and made a strong security guarantee for the harmonious construction and normal operation of the Central Park. Although we have made some achievements in this month's work, as a security department, we can't relax.
First, develop superior management and pay close attention to grassroots construction.
1, personnel changes.
The original establishment of the Security Department is 8 people per class (1 manager, 1 supervisor, 4 foreman and 40 security guards). In order to further improve the establishment this month, with the approval of the leaders, the personnel structure has been adjusted this year, and the number of personnel has been increased to 9 in each class (1 manager, 4 foreman, 1 supervisor, security guard).
2. Excellent service and win trust.
The main specifications require security personnel to be polite, dressed and hygienic. At the same time, they should continuously inspect the safety of key parts and floor office areas of the park and the lighting of doors and windows during the night shift. Through various efforts, we have gradually improved the window image of security posts, improved our own quality service level and won the trust and praise of the owners.
3, prevention first, key monitoring, measures in place, eliminate hidden dangers.
Under the care and guidance of the property leaders, the emergency plan was formulated and the anti-theft and fire prevention measures were implemented. There were no safety accidents at the construction site and construction personnel this month, and there were no major violations of discipline and discipline by the department's labor discipline staff. However, there was a serious doze off during the night shift. At the foreman's meeting on March 29th, the department stressed that this situation would be punished again with the cumulative nature of execution. On this basis, the security department cooperates with the heads of relevant departments and construction units to implement measures such as group control, group prevention, group inspection and group treatment to ensure the safety of the park, such as sending additional security personnel to the construction site on Saturday and Sunday weekends to ensure construction safety and no accidents.
Second, strict management, improve quality, change ideas and innovate methods.
1. This month, according to the safety training plan formulated at the beginning of the year and referring to industry standards, we will conduct regular training for security guards once a month, focusing on management quality, service awareness, etiquette, courtesy, professional skills, fire control knowledge and emergency response. At this month's foreman meeting, it was decided that the department foreman would tell the employees of our department the basic etiquette and courtesy knowledge, so as to promote their ideological understanding and daily work level.
2. According to the annual plan, the Security Department will provide on-the-job training and skills training for security guards. This month, the team training task will be resumed, and the training work will be assessed by stages and contents, so that each team member can achieve "three meetings" (can queue up, use fire-fighting equipment and command gestures). Through various trainings, the overall ideological quality, professional quality, professional skills and service attitude of department employees have been strengthened and improved.
3, combined with the actual situation of the park and the present situation of the security department, combined with years of security work experience, to guide the department staff to improve their quality and change their concepts. Encourage everyone to have a sense of urgency, self-motivation and responsibility, cultivate our team spirit, stimulate the subjective initiative and work enthusiasm of security team members, and at the same time stimulate everyone's enthusiasm for learning and striving for advanced work by establishing excellent team members. Through continuous exploration and summary in work practice, the department has also formulated the standard of "property security guards should know and meet", which has laid a foundation for better service for center owners.
Third, the management of vehicles and gate personnel.
At the department foreman meeting, the department repeatedly stressed that the team members who used to be on duty at Xiaomuqiao and the team members who got off work in Building 35 should operate in strict accordance with the regulations for people entering and leaving the gate. Details are as follows:
1, strictly in accordance with the vehicle access management regulations, control the vehicles in the park, ensure the environment in the park, and ensure the orderly and smooth roads.
2, the team to strengthen the safety team gestures, language training.
3. In order to ensure the safety of the owner's vehicle, a registration system shall be implemented for foreign vehicles. The large items brought out are strictly supervised according to the entry-exit registration system. It is required that there must be a key card issued by relevant departments and responsible persons, which can only be released after inspection. Under strict and meticulous work, no safety accidents were found this month.
4. Strictly implement the registration system for foreign workers and construction workers, handle entry and exit certificates in time, and handle and solve the problems found in time for the left-behind construction workers in strict accordance with the requirements of safety work regulations.
Looking at the work of the department, although the security department has made some achievements, it is still far from the requirements of the leaders. We need to learn, accumulate and sum up experience in the future work, and work harder to make new contributions to the safety of owners in the new year.
In the future work, we will focus on:
1. Always implement the policy of "safety first, prevention first". In the case of imperfect implementation of various plans, the Security Department will continue to follow up and implement them.
2. The cultural literacy, professional knowledge, management ability and personal quality of key personnel are uneven, both good and bad. The management norms formulated by the property security department have not been fully implemented, and the security department will strengthen education and training for the problems.
3. The service quality needs to be optimized and improved. The service consciousness of individual security guards is not enough. In view of the situation, the security department will strengthen management to ensure that there are no different service standards for day and night, peacetime and weekends, and leaders.
4. Recurrent problems: some post security guards gfd are untidy, polite, not active, not considerate in service and inflexible in handling problems. These problems have seriously affected the overall service quality. In the future work, we will make great efforts to implement it, strive for obvious improvement and get good results.
Fourth, fire safety precautions
1. In order to prevent the occurrence of major fires and eliminate potential safety hazards, the department has been committed to strengthening fire training and practical training for employees. In order to ensure the safety of employees in emergencies, the Security Department organizes employees to learn fire fighting knowledge and escape knowledge and obtain relevant certificates, which is conducive to improving employees' self-protection ability in emergencies. Four employees will be sent to participate in such training activities again this year.
2. On 23rd and 24th of this month, the department manager cooperated with the fire maintenance unit to carry out the fire linkage test on the fire protection facilities and equipment of the new building, and the test results were normal. It is normal for the foreman to participate in the monthly inspection of fire fighting equipment and fire extinguishers.
Verb (short for verb) Problems in the department.
1. The service consciousness of the department staff needs to be strengthened, and the dialogue language needs to be improved.
2. Do a good job in recruiting department employees and organizing training for new employees.
Departmental work plan for June and March
1, continue to pay attention to the department's labor discipline and strengthen inspection.
2. Pay close attention to the new training and make emergency preparations.
3, continue to pay special attention to the implementation of safety inspection work, so that the organization is in place, the inspection is in place, and the rectification is in place.
4. Do a good job in the daily maintenance and management of anti-chemical equipment, so as to find it in time, report it in time and eliminate it in time, and ensure that the equipment runs trouble-free.
5. Actively respond to the work arrangement of the management office and complete the task of temporary assignment.
6, do a good job of fire equipment inspection once a month, cooperate with the maintenance unit to do a good job of fire equipment linkage every quarter.
Summary of monthly work on property safety 2 I. Team rectification
To achieve a high goal, we must have an efficient team, and our mistakes, in addition to management, the most fundamental problem is our team! Because the members of our team are from all over the country, which makes us have a lot of trouble in management and control. Over time, it even became the first big mistake in the work! This is intolerable!
For the team, we must carry out strict rectification and put forward high and strict requirements for all players! Those who can't obey can't stay in the team. Secondly, strict training is needed to ensure the team's preventive ability. Cultivate team members' safety awareness and let them find safety problems in their work.
Second, corrective management.
Now such achievements have a lot to do with management. If you want to manage the team well, you must first set an example at the management level. Be strict with yourself, be strict with the team and be strict with yourself.
In mid-September, first train yourself, strictly understand the necessary knowledge at work, learn more, and then teach all these to the team members to actively promote the improvement of the team.
Third, correction at work.
The first is our standing guard work. People who come in and out should know something, and foreigners and vehicles should be strictly recorded. Pay more attention to suspicious people wandering outside the door.
In terms of patrol, we should pay more attention to the complaints of the owners, increase the number of patrols, and check the facilities to ensure the safety of the owners.
There is also the problem of express delivery in the reception room, which should be placed in an orderly manner, not piled up at will, and not to bring property losses to the owners.
Fourth, summary.
In the inspection in August, I did see too many shortcomings, so I should step up my efforts to correct my mistakes! What is more terrible than mistakes is knowing that there are mistakes but not correcting them! We will make a good rectification, so that the majority of owners have a more comfortable living environment!
Monthly summary of property security work 3 1. Strengthen daily work management
The security officer on duty shall correct the violations in time during the discipline inspection of the community construction, make records of violations, collect and sort out all kinds of quality records on duty, and strictly control the personnel, vehicles and articles entering and leaving the community. People entering the community must show their valid certificates and explain the purpose of the visit. Vehicles leaving the service area must show their valid certificates and the materials issued by the service center. During the shift change, people, vehicles and things never get out of control, which effectively ensures the safety of the company's property, and at the same time, the company's various rules and regulations have been effectively implemented.
Second, the work on duty, a clear division of labor.
Let the security guards on duty do their jobs. First of all, focusing on "fire prevention and theft prevention", the security guard on duty is required to strictly inspect the key fire prevention areas of the community, rectify the potential safety hazards immediately, supplement the fire prevention rectification in time, and make a fire prevention list. At the same time, strengthen community inspections and monitor and manage key areas. Carefully check whether the doors, windows, water, electricity and equipment in the reference room, warehouse, equipment room and motor room are closed as required, and close them in time when problems are found, so that criminals can take advantage of them.
Third, participate in various activities of the Ministry of Security with your heart.
As a monitor, he should always take the lead, take part in all kinds of activities, training, regular meetings and training with his heart, be a good leader's staff, and improve the good image of safety.
Fourth, do a good job of "passing, helping and bringing"
The new team members have just arrived, and the working environment is unfamiliar and inexperienced. I will explain the company environment and the work items done by safety personnel to the new team members in time, so that they can improve their business skills as soon as possible, so as to carry out various safety work.
Of course, there are still many shortcomings in the work, such as incomplete duty records. In the future work, we should learn from experience, improve our working ideas, communicate with colleagues more, strengthen our study, and improve our management level and business skills.
In order to carry out the work in the second half of xx in a better and more orderly way, this work plan is specially formulated.
(1) Focus on "Two Preventions" and do a good job in safety precautions to ensure the safety of the company's personnel and property.
(2) Improve work style, perform courtesy duties, strengthen national management, and earnestly implement the company's various systems.
(3) Take part in the activities of the Security Department with your heart, do a good job of "passing, helping and receiving", improve the business skills of security personnel and improve the overall management level of the security team.
(4) Proactively put forward good suggestions and good working ideas to the leaders in time, so as to improve work efficiency.
Monthly work summary of property security in the second half of 20xx, the work objectives of the security department are: closely focus on the company's central work, fully implement the company's grass-roots construction plan and various safety precautions, strengthen military and business training, enhance self-learning, strengthen coordination with various departments and offices of the company, implement humanized and institutionalized management, ensure that no major safety accidents occur in the residential buildings under its jurisdiction, and strive to create a good development platform for security team members and create a standardized, professional, cohesive and effective one.
Eight important tasks to be completed in the second half of the year:
The first task is to fully cooperate with the company to implement the "Performance Linkage Implementation Plan for Security Team Members" and truly enhance the work enthusiasm of the team members.
1. Revise and improve the implementation plan of performance linkage of security team members.
2. Publicize, start and prepare the performance plan with the management office.
3. Earnestly perform the duties of performance management review and supervision, handle problems fairly and fairly, and never tolerate the players who violate the rules, and strive to create a healthy atmosphere in which everyone in the security team abides by the company system.
The second task is to strengthen the training of the co-pilot and the co-pilot, and comprehensively improve the comprehensive quality of the co-pilot and the co-pilot.
1. Make the training plan for the captain and vice captain.
2, every Tuesday from this month, for a period of ten days * * * vice captain intensive training.
3. Conduct business and military assessment on the training content in the middle of the month.
The third task is to strengthen the daily training of security guards and improve their work level.
1. Make the training plan for security guards in the second half of the year.
2, earnestly implement the training plan, focus on half a year to carry out a military training competition, when conditions are ripe, consider carrying out a safety knowledge competition.
3. Explore training experience and form a long-term model.
The fourth work standard is the training of new security guards, so that new players can get familiar with the work as soon as possible.
1, make a training plan for recruits.
2. According to the actual situation of the company, after the security department conducts three-day business training for the new players, the security captain will give them a week's practical work guidance and military and fire training, and the security department will assess them eight days later. After passing the examination, they will be included in regular training.
3. In the future work, conduct standardized training for each new team member.
The fifth task is to strengthen business study and improve professional quality.
1. Implement the company's learning system and organize learning at least twice a month.
2. The second study was extended to the captain level at least once.
The sixth task is to do a good job, strengthen the audit and supervision of the security team, actively communicate with the management office, and do a good job in security.
1, compare departmental responsibilities and post responsibilities, and do a good job in daily work.
2. Strengthen the patrol booth, especially the management office after work.
3, keep abreast of the situation, encounter problems and management office * * * with analysis and research, seriously solve.
The seventh task is to learn more about the security team members and do a good job in cultivating the reserve cadres of the security team.
1. Evaluate the talents of all players realistically.
2. Establish a roster of reserve security cadres.
3, reserve security cadres candidates in accordance with the requirements of the vice captain, training.
The eighth task is to seriously complete other tasks assigned by the company leaders.
Monthly Work Summary of Property Safety Part V (1) Work Objectives
1. Seriously study, understand and fully implement a series of instructions and decision-making arrangements of the company's business work, complete various tasks and complete various indicators determined by the company.
2. Improve the work of the department and cultivate a well-disciplined, well-trained, enthusiastic service, civilized duty, tenacious style and powerful security team.
3. Do a good job of communication, coordination and assistance with all departments of the company in all work.
4. Pay special attention to the construction of the company's security team and do a good job in recruitment, training and training; Form a good virtuous circle mechanism from recruiting, attracting talents-cultivating talents-cultivating talents-retaining talents.
(II) Main work plan measures
1. The security department shall do a good job of 20xx security according to the actual situation of the company.
1. Each service office correctly handles the relationship with the owners and tenants of the community.
2. Strictly control the personnel and vehicles entering and leaving each community to prevent irrelevant personnel and vehicles from entering the community; Maintain community safety and create a comfortable and safe living and office environment.
3. Do a good job in the inspection of various regions, especially the inspection of key parts, and strengthen the inspection at night and holidays to ensure safety.
4. Form a system of prevention, treatment and joint inspection with all employees, cooperative units and tenants of the company.
5. Do a good job in public security management, fire control and monitoring system management and work.
2. Cooperate with the management and control department of the Human Resources Department to do a good job in team building, build a stable, United, high-quality, job-oriented and responsible security team, and ensure the normal operation of the company's business. Comprehensively summarize the weak links and shortcomings in 20xx security work, strengthen the management, education and training of departmental work, work discipline, post responsibility and post skills, fully mobilize the enthusiasm and initiative of all security team members, and enhance their sense of obedience, service and responsibility, so that all team members can devote themselves to their daily work with full enthusiasm.
3. The company's security department will conduct a series of learning and training for on-the-job security guards with reference to industry norms. The overall goal of property security training is to cultivate high-quality and qualified security personnel. Pre-job training and on-the-job rotation training are important ways to improve the quality of property safety.
1. Guide security guards to improve their obedience consciousness, service consciousness, civilized duty and polite hospitality in their daily work, so as to improve their service ability, respect customers at work, and educate employees to understand from their hearts that everything we do is for customer satisfaction.
2. According to the actual situation of this department, conduct irregular inspections on the gfd, manners and behavior norms of security personnel, so as to improve the consciousness of all employees to implement the system.
3. Every quarter, the company holds targeted competitions such as military queues and fire fighting, thus stimulating the team consciousness and sense of honor of the security team in each service room of the company and enhancing the positive work enthusiasm and centripetal force.
Summary of monthly work on property safety. Perfecting enterprise mechanism and strengthening basic management. The comprehensive management department should pay close attention to basic management, highlight key points, and constantly increase the supervision of various management offices. For some communities where accidents have occurred, we will focus on strengthening supervision and inspection, organizing relevant responsible persons of the management office to study and analyze the reasons. Strictly implement the company's various systems, put forward opinions on existing problems, implement rectification, strengthen the assessment of community responsibility, and improve the long-term supervision mechanism of each management office. The finance department is responsible for regulating the reasonable expenditure of the company's expenses and ensuring the safety of the company's financial materials.
The new accounting standards implemented by the Ministry of Finance next year put forward higher requirements for financial personnel, and many accounts can only be handled after fully understanding the nature of economic business. Therefore, the financial planning department should strengthen internal and external communication, especially the linkage communication with the management office. On the basis of daily accounting, we will continue to learn, improve the comprehensive ability of the team and actively participate in the business activities of the enterprise. In accordance with the accounting standards of the Ministry of Finance and the requirements of the Group's financial management system, as well as laws and regulations on property, we will strive to make accounting work correct, standardized and institutionalized, and do a good job in daily financial management. On the basis of this year's work, the administrative office will focus on strengthening management level and job skills, standardizing service standards and quality, and constantly innovating employee training content around the company's requirements for standardized operation of property management next year.
Strengthen the coordination function of the office, establish a good working atmosphere, maintain a good cooperative relationship with various departments and management offices, and create a good working environment. The marketing department will further improve various rules and regulations next year and promote the implementation of indicators through the system. Investigate the property market and provide detailed information for the company's reference. Further refine the tender preparation, formulate the management plan in strict accordance with the relevant regulations and guidelines of Shanghai property management, classify the commercial building plates according to shopping malls and office buildings, make words and form a model. The human resources department should focus on checking and promoting the employment situation of each management office, avoiding illegal employment and putting an end to all kinds of labor disputes. At the same time, try to avoid personnel risks, reduce personnel costs, take advantage of the current preferential policies of "employment subsidies for people with employment difficulties" in this city, enjoy government subsidies, and provide human resources protection for the company's future large-scale development.
Second, expand the market space, maintain the sustained and stable development of enterprises, compete for natural selection, and eliminate the fittest. It is a universal basic law and an irrefutable truth in market competition. Although the current property management industry, due to the rapid expansion of the real estate market, the increasingly fierce competition is determined by economic laws. We should fully improve our core competitiveness, and the rapid expansion of the property market is even more rare, which has built a valuable stage for us to fully participate in market competition.
Implement the cost control strategy, eliminate the waste of resources through the implementation of regional management system, establish a rapid response mechanism, reduce the cost of work connection, improve work efficiency and improve service quality. In the plan to reduce costs, we should save human resources to the maximum extent, fully expand the external market and carry out extensive business activities. Undertake high-end property management services. With the rapid development of the real estate industry and the rapid expansion of the property market, it is imperative to rely on the accumulated experience of the existing market to participate in extensive market competition, and the scale operation of the property management industry can produce benefits. Only by going out, participating in comprehensive and fierce market competition and being baptized by cruel market competition can we develop and build a service brand in a wider scope.
Forge a team with excellent skills and excellent style, and reserve talents for the continuous development of the company by constantly learning new knowledge and technology. With the rapid development of the company, whether human resources can meet our growing needs is a topic before us. On the way to the first-class qualification, in addition to the management area requirements, the company must have at least 20 employees with intermediate titles or above. At present, the company (including external employees) only has 10 employees, which is far from enough. Therefore, we should continue to strengthen training and expand our service ideas, because we directly and frequently contact the sales terminal-customers (owners). Therefore, property companies have unique advantages that other industries do not have. Having a broad property market provides a prerequisite for property enterprises to enter the intermediary agency field. Using the brand advantage of Yuyuan Garden, the management of shopping malls and shops is also an area we can set foot in. With the clarification and refinement of social division of labor, the extension of property will inevitably get far-reaching development. We can make use of our own advantages, brainstorm, think about the feasibility of extending property services and tap new economic growth points.
3. Analyze the problems existing in the property management company and look forward to the future work. At present, the internal management of property companies, that is, "soft" management, such as timeliness, quality, attitude and standardized management of services, has been greatly improved. However, due to the lack of hardware facilities for property services, some services cannot meet the demand. The overall technical content of the staff is low. In the future personnel work, we should strengthen the introduction of high-tech and high-ability talents, tap the internal technical potential through training, and discover, cultivate and reserve technical talents. At present, the company is in the development stage, and there is a gap with the large property companies in this city, and it is moving towards the market.
1. Prepare the office facilities and office supplies required by the property management company (especially during the opening period).
2. Visit and study in well-known property companies.
3. Draw up the organizational structure of the property management company and the staffing of property management personnel during the sales period.
4, formulate the operating rules of each position, part of the wall.
5. Recruit and reserve cleaning, security and engineering personnel (2 security personnel and 2 cleaning personnel) for opening.
6, the selected management, security, cleaning personnel, maintenance work clothes.
7. Preparation of safety supplies and cleaning materials.
8. Draw up the training plan, draw up the relevant information and forms of security, cleaning and office, and ask the professional company to design the "LOGO" of Tonghe Property.
9. Draft the property cooperation plan for opening, property management during marketing and temporary work discipline.
10, provide relevant professional skills training and on-site guidance to cleaning, security, engineering and office personnel.
1 1. Draft a unified statement on property management services during the sales period.
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