Summary of personal operation work

The operation needs to count the sales data, keep abreast of the sales progress of the whole network and all channels, analyze the reasons for the increase or decrease of sales of various brands and stores, and specifically analyze the major brands and best-selling items. Let me give you a summary of my personal work in operation. I hope you like it.

Personal Work Summary Selected Articles Operation 1 Leaders and colleagues:

In a blink of an eye, we have been working for more than half a month. In this half a month, our media in Zhong Ying have achieved excellent results. Here, report to the leaders and colleagues.

Briefly introduce my work from three aspects: performance, daily management and corporate culture construction.

First, performance. In half a month's time, our company * * * reached a cooperation understanding with four units of the whole family, and completed more than 0/00 items of various projects and projects, with a cumulative amount of more than 5 million. Among them, the cooperation with Yuan Hang Automobile Sales & Service Co., Ltd. and Sino-British Automobile Club Company has attracted the attention of the whole group. Specific projects are under way. In addition, there are many projects under negotiation. My main job is to formulate feasible operation strategies for our general manager and the other general manager's reference, and at the same time give perfect support to the later service to win the favor of partners. Judging from the receipt of orders, the work should be done well. However, it is necessary to continue to strengthen communication with partners, especially the operation director of the other party, to ensure the perfect performance of the contract.

Secondly, in the daily management, modify and implement the system and business process related to the company's operation to make it more efficient; Organize and coordinate all departments of the company to implement and achieve the company's business objectives; Establish a standardized and efficient operation management system and optimize it.

Finally, about the construction of corporate culture. In the course of business operation, we found that a good corporate culture can enhance cohesion, increase employees' sense of identity with the company, generate centripetal force, and ultimately lead to a good working atmosphere and maintain the company's rapid and stable development. Therefore, under the leadership of the group leadership, our company has carried out various activities through seminars, games, expansion and other ways, which has strengthened the service concept of employees and increased their sense of identity with corporate culture, and achieved good results. We believe that these benefits will be better highlighted in the future work.

Of course, there are still many shortcomings in my work. I hope the leaders of the group, the general manager of our company and colleagues will give supervision and put forward your's requirements.

Finally, thank you.

Summary of Personal Works Selection and Operation 2 I. Review of Main Work

(A) the work of the Human Resources Department before the adjustment of the workplace

1. According to the business indicators issued by the company, prepare and sort out the responsibility books of various post management objectives of the companies affiliated to the group.

2. Recruitment work

With the rapid development of group companies and the continuous expansion of business volume, there are more vacancies in various departments of each company, and the demand for personnel is great and urgent. The human resources department has invested more time and energy in personnel recruitment. According to the personnel demand of each company, the Human Resources Department has carefully completed the recruitment of personnel needed by each company through online search, newspaper recruitment and internal recommendation.

3. Training management

In order to make managers at all levels familiar with the company's rules and regulations, clarify management responsibilities, and enhance the sense of mission of the company's employees, all employees were organized for a week-long intensive training at the beginning of the year, mainly on the company's corporate culture, the company's basic system, how to be a good manager, build a first-class staff team, and improve execution. According to the examination documents issued by the examination center, the examination notice will be issued in time to assist the applicants to complete the registration work. In the first half of the year, there were 9 registered construction engineers1person, 8 registered first-class construction engineers, and1person registered safety engineer.

4. Resignation management

Handle employee resignation procedures and conduct exit interviews to avoid labor disputes. By June, 50 employees of the group company * * * had left their jobs, with a turnover rate as high as 24%, with 50 managers and 50 grass-roots staff. The peak of trading volume is in March after the winter break, accounting for about 50%.

(2) Investment promotion and operation of logistics park after post adjustment.

Due to the adjustment of work, I was transferred to the Investment Promotion and Operation Department of Wanda Logistics on September 8, and I have been working ever since. Because the leading group of Ouanda and colleagues in the investment promotion operation department carried out the basic work in the early stage of investment promotion very solidly and effectively, the investment promotion in the later stage was smoother and achieved better investment promotion performance.

1. Complete the feasibility study report of Eurasia International Logistics Center and the project planning of Eurasia International Logistics Center; Complete and print the "Merchants Manual" and widely use the "Merchants Manual" to carry out investment promotion work; Make and post the corporate culture wall.

2. Completed the investigation, visit and discussion of the target merchants in the company's logistics park, summarized and answered the questions raised by the merchants, and completed the classification and archiving of customer information.

3. Complete the on-site negotiation of key target merchants in the Logistics Park, confirm the investment intention and sign a letter of intent for deposit collection.

4. Completed the investigation and visit to the southern suburb freight yard of Urumqi, Yahua machinery trading market, South China large machinery market, Urumqi Saibott, Shihezi and Karamay automobile trading market, which laid a good foundation for attracting investment in the park.

The single building of Land Logistics Park 16, the first phase of Eurasia International Logistics Center, started construction, which is divided into five blocks: large machinery area, automobile trading city, auto repair and auto parts area, logistics information service area and living area. According to the plan of * *, 577 rental shops have been developed. At present, 438 shops have been invited, and there are still 139 shops to be invited. The completion rate of investment promotion for shops is 82%.

In addition, according to market research, the company also developed and built a steel market trading area and a wrought iron processing area. There are 74 offices in the steel market trading zone and the wrought iron processing zone. At present, 58 rooms have been invited, and the office rental fee for the remaining 16 rooms is * * * 30 15000 yuan. The leasing area of the steel market business site is 97 100 square meters, and the leasing fee of the business site is 1837500 yuan.

Secondly, other aspects of the report.

Because I am currently working in the investment promotion operation department, what I consider is how to successfully complete the investment promotion work in the park and how to deal with the problems encountered in the investment promotion process. Here are some problems and immature ideas I have encountered. I hope the leaders will correct me.

1, 16 The single building developed and constructed in the first phase of the land logistics area failed to be delivered as scheduled as previously advertised, which had a certain impact on the merchants who booked the shops.

2. Due to the investment of the peer "North Xinjiang Electromechanical Trading City", it has caused a certain impact on our original merchants. Some merchants who have opened stores implicitly expressed the idea of asking for check-out in the company's return visit. Therefore, at present, the company should fully grasp the progress of the project, seize the time, let the merchants move in and operate smoothly as soon as possible, and form a strong business atmosphere.

We sincerely hope that the Group will strive to realize the overall opening of the park before May 20 and establish the leading position of Eurasia International Logistics Center in the logistics industry in northern Xinjiang.

Third, the existing shortcomings and the direction of future efforts

Over the past year, although some work has been done and some achievements have been made, there is still a big gap with the requirements of the company's superior leaders, mainly to meet the tasks and daily affairs assigned by the superior, and the bold work is not enough.

Leaders, I will take this debriefing as an important opportunity to make a good summary, carefully plan this year's work ideas according to the deployment and requirements of the Group, and strive to report better results to you in next year's debriefing report.

How time flies! It has been almost two months since I came to the company in a blink of an eye. My job is an e-commerce operation specialist. During the trial period, I learned a lot and actively assisted other colleagues in the department to complete their daily work. With the help of my leaders and colleagues, I have been learning and improving my working ability. With a serious and responsible attitude towards the work, I have earnestly completed all the work undertaken, and my working ability has been improved, laying a foundation for better work in the future. The following is a summary of my personal work.

1. Know the company. I started to work in the company on August 6th, because I just took part in social work and came to work in the company for a short time, so the first step when I first came to the company was to get to know the general situation of the company under the guidance of my colleagues in the department, complete the learning tasks assigned by the company, and master what the office needs to know and know. Through the learning tasks in the learning system, we have a deeper understanding of the company's development and planning.

2. Through the study and accumulation of daily work, I have a deeper understanding of e-commerce operation. When I first came into contact with this job, everything in the company was both new and challenging to me. During the work experience is not easy, at a loss in the early stage. Some tasks in e-commerce operation will always encounter some problems when they are executed, and they are also learning and practicing, so some tasks take a long time to execute and the progress is slow. This is the main shortcoming in my work. I will finish the task as soon as possible through continuous consultation and study.

3. Count the daily online sales data, keep abreast of the sales progress of all branches in the region, and understand the reasons for the increase or decrease of company and brand sales.

4. Colleagues get along well, but because of personal or environmental reasons, apart from the main work arrangements, there is less time to communicate with the leaders, and sometimes the implementation of the work will be affected. I will pay attention to this problem in the future and increase mutual communication.

It's been two months since the first day of employment, and I'm quite satisfied with my present post. I didn't know much about e-commerce before I entered the company, so I have been constantly enriching my knowledge since I came. In the past two months, the operation level has been improved to some extent, and the ability has been further improved. After two months of my own efforts and the help of my colleagues, I have a good handling ability and am familiar with the operating procedures of various jobs, hoping to get the approval of the company as soon as possible; At the same time, I am more aware of my job orientation, and the company environment and jobs are suitable for my career planning direction. Seeing the rapid development of the company, I am deeply proud, and I am even more eager to work here as a full-time employee, create value for the company, look forward to creating a better future with the company, and do my bit to realize Suning's dream.

There is a lot of work in society, and for our students who study design, work is also a road of millions. When countless paths are intertwined, we will get lost and stand at the intersection of roads. I don't know which way to choose, because I don't know which way to reach my destination, and I don't know what my purpose is. Just pick one. There are more people on the road, and more people know what to look at, only to find that this road is really suitable for you. My heart suddenly enlightened.

The short one-month career really influenced me a lot. Start thinking, seeking, understanding, appreciating, evaluating and expressing people, things and things around you. Just like I spent two days making an effect drawing, others often only see the finished product. And this is not the most important thing, the most important thing is the creative process that others have not experienced but I cherish. Perhaps this process is far from being called creation, but I will try my best.

Let me talk about my personal feelings about this month's career.

First, the work content:

1. Overall work: My job is to design the main picture, product descriptions and product shelves, and design different styles of descriptions according to different products.

2. Tasks to be completed in the work:

As a Taobao editor, in addition to the necessary software aipscdr, you should also be familiar with color matching and have a preliminary understanding of web page code.

Second, the workflow:

When I first came to the company, I made a simple product shelf, optimization and product description. Let me tell you what I did this week.

Thinking about color matching and composition: after understanding the whole product content, what we should think about now is the color and specific composition of the work. First, draw a sketch with strokes, or you can conceive it directly in your mind. Colors should be lively, healthy and tense.

Looking for materials: In fact, the quantity of materials is always greater than the quality. I can easily download a lot of materials, but I seldom use them. If you like to collect pictures, please pay attention to classification. The classification of materials is the key to offline storage of materials. When looking for material, remember to specify the style and type of pictures needed to shorten the search time.

Start designing: Design is the most time-consuming. Sometimes when designing, the original materials are not used, or even all of them are not used. So I designed it first, and I'll find it when I want to use it.

Clipping: Clipping after all the descriptive pictures are done. Cutting the picture is actually turning the effect picture into several low-resolution pictures.

Completion: At this point, my task is basically completed, and then the product is put on the shelves. In the process of putting on the shelves, we must pay attention to whether the choice of each option is correct. In short, just check the main points carefully.

After working for a month, I always want to find something else after getting more and more familiar with everything. Every day, I will go to different styles of Taobao pet shops, observe their brilliance, and then constantly strengthen my professionalism.

Work is an important part of people's lives, whether it is negative or positive, it will bring people different feelings. So I won't let myself be troubled by troubles, difficulties and pressures at work, make my work emotional and make my life emotional. When I encounter difficulties, I will actually look at the problem with my usual mentality and tell myself to be a man before doing anything.

Five years have passed and another year has passed. 20__ is my first year in the group. I am honored to have spent 20 years in Aiwan Hongfeng Group. I am glad that all my colleagues have been with me this year. I am glad that I have grown up this year.

20__ years is an unforgettable year for me. This year, I went from the president's office to the newly established development and operation department, and followed my sister Chun Mei from a general to a soldier to a small team of five people now. This year, I experienced the change of my job, ups and downs, loss, happiness, retreat and tenacity in my work! These experiences have made me gain something, and also made me more aware of myself, the shortcomings in my work, my immature work style and my silent determination. In 20 years, I will study hard, correct these shortcomings and grow into an excellent group employee.

Over the past 20__ years, with the help of group leaders and colleagues, my work has made great progress in all aspects. Now I report as follows:

I. Main Work

(1) Plans of various departments. When I entered the development and operation department, my main staff, as the operation specialist, was responsible for collecting the weekly, monthly, quarterly and annual plans of various departments, comparing them vertically and horizontally, and tracking the implementation of the plans. By the end of 20__ year, 65438+February 3 1, it is planned to collect 45 times and 526 copies * * *; Monthly collection plan 1 1 time, *** 162 copies; Collect two semi-annual and annual plans and 28 semi-annual and annual plans.

(2) copywriting. On March 20th, 2000, I came to the newly established Development and Operation Department. Previously, I was responsible for sorting out some meeting minutes, updating the group memorabilia and news, publishing the information of the group's WeChat public platform, and collecting pension websites and pension information. After becoming a member of the development and operation department, I didn't abandon my previous job. On this basis, the Group Weibo will apply for "V", pay close attention to it at all times, collect information on national, provincial and municipal pension policies, and publish them in categories. In 20__ years, 42 pieces of policy information were released; News article 46; Memorabilia 30; Organize 24 websites related to old-age care; The WeChat public platform and Weibo of the group were handed over to Zhang Xiaoyun, the operation department, in August. In the first eight months, the Group's WeChat public platform published more than 480 messages, and Weibo published more than 600 messages. 20__, organized and assisted in holding nearly 80 meetings throughout the year, and compiled relevant meeting minutes 10;

(3) other work. At the same time, I participated in the data preparation of Love Night Project, Metallurgical Hospital and Group OA, the honor data collation of all units of the Group, the crowdfunding related data collation, and the data collection and collation of rehabilitation hospitals.

Second, harvest

Over the past year, I have been growing in my work, which is inseparable from the help of my superiors. When I first came into contact with informatization, I felt very simple. In my work, I found that there are many places that need to be seriously considered, such as how to collect more useful information, which is not only suitable for the nature of the group, but also brings new ideas to readers. Collecting policy information is the first thing to do at work. These seemingly simple little jobs taught me that in order to do better, I must consider everything. Based on this, the manager gave me a lot of work to do.

I still remember that the work of collecting weekly plans was initially scheduled to be submitted every Thursday afternoon, and a weekly summary meeting was held on Saturday. However, due to work reasons, many departments can't submit the plan on time, which leads to the delay in finishing the plan and comparing the plan vertically and horizontally. At that time, I had to work overtime until seven or eight every Friday. Once, I was very anxious at home, thinking about finishing my weekly plan early, getting off work on time, and asking all departments to submit their plans on time in advance, but in the end, one department delayed. Looking at the time getting late, my heart is very wronged, and my tears are gone. Why can't communication win others' understanding? Later, under the guidance of the leader, I slowly explored a more effective way of working, avoiding similar situations and improving work efficiency.

Whether in the president's office or in the development and operation department, we have more than one job. We have a lot of work and need to learn more. Often our department leaves at the latest. One day in June, we need to catch a very urgent PPT, revise it and do it again and again. By afternoon 1 1, we had been working continuously 15 hours, and we were exhausted. Sister knew Xiaoyun and I were far away and asked us to go back, but she left the group at 2 am and went to Beijing on business with manager Zhang at 7 am. There are many such things, and we are more and more United in this experience. If you don't grow up in such a team, you will drag your feet. So we have been studying, and we don't want to discredit this team, and we don't want everyone's efforts to be denied.

Three, 20__ year work plan

20__ years have arrived, and time has passed quickly. A good start needs the support of a plan. 20__, first of all, I will work harder to make the position of operation specialist more comfortable and brilliant. At the same time, we should improve our working ability and try to share our worries for the leaders! In addition, continuous learning, from office application knowledge to in-depth understanding of the pension industry. In the functional departments, I have the ability to write documents, but I lack my own level. The next step is to deepen.

In 20__, the progress of the Group became more and more solid. I will follow the footsteps of the group, keep growing, make due efforts for the group and my own tomorrow, and hand over a satisfactory answer sheet! In 20__ years, I urge all leading colleagues to criticize and correct me and help me grow hard! thank you

Operation Personal Work Summary Selected Articles 6 Time flies, time flies, and the three-month customer service internship period has passed in a blink of an eye. Looking back on the past three months, I came to work in an e-commerce customer service company. I have made a lot of growth and progress, and there are also many places that need to be strengthened. In order to sort out the work during the internship and better meet the next stage of work, I made the following internship summary.

First, the cultivation of professional knowledge.

As a customer service, of course, you must have a good understanding and familiarity with your company's products in order to do this position well. So in the first month of internship, I was already familiar with the products and participated in the professional training of customer service. During the training, I not only learned the basic operation of our company's e-commerce background, but also improved my professional knowledge of customer service positions. Besides, I have done a lot of work and preparation in my spare time. When I have nothing to do, I like to learn all kinds of professional skills about customer service and expand my knowledge of e-commerce operation in the company.

Second, the cultivation of service consciousness.

As a customer service, you should not only have excellent professional knowledge, but also have a good sense of service. There are many customers. In fact, while they are looking at the products, they are also looking at the service and attitude of our customer service staff. If our products are very good, customers will ask questions, but they will be ignored by our customer service staff and have a bad attitude, so it is very likely that they will not place an order. There may even be a series of problems such as complaints. Therefore, the service attitude of customer service staff is actually very important. During my internship, I paid close attention to this problem. I have always been patient and considerate, no matter whether I face customers with many problems or very troublesome customers.

Three. Areas to be strengthened

In my past internship, I felt that I didn't do well enough in dealing with my colleagues. Because in the past few days, I have had conflicts with many colleagues and I am not very satisfied with my colleagues. Therefore, I reflected on myself and felt that many problems were caused by myself. Therefore, in the future work days, I must correct my temperament, try my best to understand and tolerate my colleagues, get along with my colleagues in a friendly way, and strengthen communication and contact with my colleagues.

The internship period has passed. Facing my future career development, I have a clear direction and am ready to work in the company for a long time. I believe I can get better and better and work harder.

Summary of the action of selecting personal works 7 1. Study hard and improve your own quality.

I carefully study and be familiar with the company's various rules and regulations and work processes; Understand the corporate culture construction of the company, so as to improve their own quality. In practical work, I focus on work objectives and tasks, take the company's various rules and regulations as the criterion, strictly demand myself, and strive to complete various tasks faster and better.

Second, strive to complete the project tasks.

1. According to the progress of the sales time node of Jinyecheng Midland Project, I participated in three symposiums of the project demonstration area, sales center and model house and formed meeting minutes;

2. Participate in the design communication meeting and scheme design review meeting of the design department;

3. Cooperate with the sales organization to form suggestions on the supporting scheme of the house-viewing passage in the project demonstration area, the supporting scheme of the project demonstration area, the scheme of the hardcover house, the layout scheme of the guidance system in the demonstration area and the production scheme of the project model size library, and report these suggestions to the headquarters.

Fourth, study hard and actively write various manuscripts.

1, in order to understand the new national and municipal real estate policies, grasp the current situation of the city's real estate, and analyze the future development trend;

2. I insist on regular inspection and study of high-end real estate and hardcover real estate in the city, and write inspection reports in time;

3. After visiting the 20__ autumn real estate fair, write a brief report on the real estate fair; For your reference;

4. I actively participated in the company's development training and more than ten trainings on gardening, landscape, computer operation, practical writing, door and window selection, work system and submission process. Improve my work skills.

Fifth, there are shortcomings.

In the second half of 20__, I worked hard. Although I have completed all the work according to the work plan and made some achievements, there are still some shortcomings, mainly the continuity of the work plan is not implemented enough, and the professional level of real estate marketing needs to be improved. These shortcomings need to be improved and perfected in the future work.

Six, 20__ year work plan.

In 20__ years, I will have a clear understanding of my work orientation and goals, clear working ideas and concepts, stimulate my work spirit, inspire my work enthusiasm, and promote faster and more efficient work. It is necessary to strengthen the training and study of marketing professional knowledge, marketing management and customer management, learn the working modes and standards of industry benchmark enterprises, establish various working templates and databases and apply them to practical work, effectively improve the level of real estate sales planning, manage sales organizations well, improve the efficiency and quality of daily work of departments, and strive to achieve better results than in 20 years.