Job Recruitment Website - Zhaopincom - What are the basic requirements of e-commerce customer service?

What are the basic requirements of e-commerce customer service?

E-commerce customer service requirements

1, typing speed

2. Technical products

3. Skilled background operation

Secondly, the mentality should be patient, careful and caring.

Finally, please treat customers as friends sincerely, speak as gently as possible, and have a sales mentality.

I hope it helps you. I hope it can be adopted. Thank you.