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Who should be dealt with if the residents in Yutingxiang Community in Liangzhou District of Wuwei City are not hot?
If the heating is not hot, you can complain to the heating company. If the complaint can't solve the problem, you can complain to the higher administrative department. If the temperature standard has not been met, you can apply for a refund. Taking Zhengzhou as an example, according to Article 38 of the Administrative Measures for Urban Heating in Zhengzhou City, the administrative departments in charge of heating in cities, counties (cities) and Shangjie District should establish a complaint reporting system for urban heating, announce the complaint reporting telephone number, and handle complaints and reports in a timely manner. Units and individuals found in violation of the provisions of these measures have the right to make complaints and reports. When the administrative department of heat supply and demand investigates and handles according to law, the heating unit or heat user shall cooperate.
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