How to write an iso9001 internal audit report

ISO9000 Internal Audit Report Sample 1:

Since the operation of the quality management system, the Enterprise Management Department has worked in accordance with the requirements of the company's "Quality Manual" and procedural documents, and has carefully and rigorously done a good job for employees. Training, management document control, etc., various management tasks have been completed well, and certain results have been achieved. The main system management work is summarized as follows:

1. Carry out knowledge and skills training to comprehensively improve employees Quality

In order to ensure the effective operation of the quality system, adapt to the needs of company management and system implementation, and comprehensively improve the quality of employees, ISO9001: 2008 version knowledge was carried out in the company's staff school from July xx to February xx Training, process technology skills, inspection capabilities and other training, the training rate of employees is 100 as planned, and the passing rate of training assessment is 100.

① In accordance with the requirements of the "XX Annual Training Plan", organize all personnel to learn ISO9001:2008 quality management system knowledge and "Procedure Document" content training, and conduct examinations on relevant content, with a passing rate of 100 .

②In order to improve the operating skills of production employees, training on product technology and operating skills was carried out. Those who passed the assessment were issued employment certificates.

③In order to strengthen quality inspection, a training plan has been developed for quality inspection personnel.

④ In accordance with the requirements of the "xx Annual Training Plan", in June xx, the company's 12 special operations personnel (electricians, welding and thermal cutting operations) were trained for external certification review.

2. Strengthen the control of documents and information and implement standardized management

In order to ensure that the control of documents and information is more standardized, the Enterprise Management Department strictly followed the enterprise document management and other work in September xx In accordance with the operational requirements of enterprise standardized management and ISO9001 quality management system, all documents and materials have been archived and organized to ensure the integrity and uniformity of various documents and materials.

3. Human Resources Management

Due to the influence of the market, although the income of the company's employees increased in xx, it was affected by the extension of the technical transformation period and the environmental improvement of local development. Due to the influence of factors such as this, the company has lost a large number of front-line employees this year, which will have a certain impact on the next step of full production. To this end, the Enterprise Management Department should focus on the recruitment and management of unemployed personnel in the next period. According to the collected The training plans of various departments must be prepared to launch a new round of training. In view of the insufficient training in the first half of this year, better measures must be taken next year to ensure that the training plan is well implemented.

ISO9000 Internal Audit Report Sample Part 2:

According to the company’s work requirements for our department, in order to complete the effective quality control work of our company, our department has set up entrance and exit procedures respectively. We have formulated employee responsibilities for the inspection positions of goods, processes and finished products, conduct daily inspections and inspections, and conduct frequent inspections and assessments of on-site and outsourcing units.

1. Conduct daily inspection, recording, statistics and other work on all incoming materials, processes and finished products, and establish an electronic ledger to log in the inspection records.

2. Relevant quality management regulations have been formulated for all suppliers and within the company, and quality has been effectively controlled and improved.

3. Through the cooperation between our department and the technical department, we continue to improve technical standards, so that the efficiency of inspection and the accuracy of inspection quality have been stably controlled and improved.

4. In the process of implementing the quality management system, when our department received feedback on the quality of production, processing, installation and other processes, our department promptly arranged inspection personnel to deal with the problem, and promptly contacted the technical team afterwards. , communicate with production personnel to make correction plans to avoid similar incidents in the future.

During the operation of the quality management system, there are still some shortcomings in communication with the production site, production department, technology and other links. In the future, communication in various aspects still needs to be strengthened, and we strive to make up for the past in future work. Insufficient.

Quality Inspection Department:

20xx year x month x day

iso9000 internal audit report sample three:

ISO9000 quality management system The external audit work was finally successfully completed with the cooperation of various departments. As an internal auditor, I am extremely excited and excited. Looking back on the work of the past six months, we have participated in internal auditor meetings, prepared documents, trial run of documents, solicited opinions from chain stores, reviewed by leaders, revised documents, issued official documents, internal audits, and external audits. In this process, we have done A lot of work. Although these tasks are trivial, they are a good opportunity for me to practice myself and improve my work ability.

(1) Participating in the internal auditor meeting in the early stage

As a newbie to 9000 work, I am still very unfamiliar with 9000 work and don’t know where to start. From July 29th to September 2nd, I *** participated in six internal auditor meetings organized by the office. I slowly understood the nature of ISO9000 certification work. I also want to thank the experienced office internal auditors. Member Yue Zhenhong, she gave me a lot of help.

I remember the second internal auditor meeting organized by the office on August 3. At the meeting, the management representative, Vice President Zhang Weichun, gave a presentation and put forward the principles for doing a good job in ISO9000 work and various aspects that need to be handled. kind of relationship. It made me deeply realize that the preparation of ISO9000 documents should be based on the principle of "simple and practical". Not only must it be realistic, but it must also be easy to operate, implement, and verify. First of all, we must understand the relationship between document preparation and operation management. Don’t be formal and don’t let documents constrain our work. Secondly, all internal auditors work part-time and should realize that ISO9000 work is of equal importance to their own job work. Maybe you have to devote more time and energy to do both jobs well. Then there is the need to handle the relationship with superior leaders and leaders in charge. Communicate and solve problems in a timely manner when they arise at work, so that the work can move forward efficiently. From this, I realized that ISO9000 work is not only for passing the audit, but more importantly, for our future work to be carried out in a disciplined manner; it is for the better operation and development of our enterprise.

(2) Document preparation work

(1) Our department *** prepared 10 system documents, 7 work flow charts, and 3 quality record forms. The preparation principles of all documents are based on reality, so that our future work will be easy to operate, execute, and check.

On August 3, our department basically completed the preparation of the first draft of the system, and submitted it to the office after review by the leaders of the department. In this way, we hold internal auditor meetings every Friday to announce the current work progress, problems that have arisen, writing requirements, specific modification points, and content that needs self-examination, etc. Every Wednesday before 11:00 noon, the modified documents of the department must be signed and confirmed by the director and deputy general manager and then transferred to the office. On August 25, the preparation of all institutional documents was completed. On August 26, our department completed the preparation of the first draft of the work process. After review and final modification by the department leaders, we completed the preparation of all work processes on September 7. The next work is to make records, record examples, add file numbers, headers and footers, excerpts of documents that do not need to be executed by the chain store, and micro-note all documents word by word, etc. The trial operation documents were released on September 16. After consulting the chain stores for their opinions, we made intensive revisions based on the chain stores’ comprehensive opinions and actual work conditions, and issued the official document on November 16.

In retrospect, only by clarifying the principles and directions of ISO9000 work can we do a good job. In order to make the document system more concise and applicable, and pay more attention to process and systematization, the leaders particularly emphasized the need to prepare documents according to the quality management principles of the ISO9000 standard. Before writing institutional documents, we first prepared the organizational structure chart and department responsibilities of the department. and job responsibilities, clarifying each person's work content and authority, making the responsibilities clearer and the interface clearer.

When compiling various documents in our department, we not only emphasized the application of process methods and systematic methods of management, clearly identified each work process, but also put a lot of effort into the practicality of the documents to avoid the file system being too Large, complex, and not very applicable.

(3) Consultation of opinions from chain stores

On September 16, all documents were distributed to each chain store for the first time, and each chain store took a month to try to implement these documents. From October 17th to November 4th, I went to the Ganjiakou store with Operation Department Manager Zhu Ping for 15 days to learn about the implementation of the document and collect content in the document that was difficult to implement and needed to be adjusted and improved. The situation of each chain store is different. We collected almost 30 or 40 opinions in each store, and the most were more than 50 opinions. Therefore, all opinions collected are reported to the office, which is consolidated and forwarded to various departments. The next task is to revise and adjust the document based on the opinions of all chain stores and the actual work situation.

Our department *** collected 51 opinions from chain stores, including 6 measures for the maintenance and management of family cards, 19 measures for the daily work management of the computer rooms of each chain store, 2 measures for handling emergencies of the Information Department, computer equipment 24 implementation and operation management measures. We revised and adjusted these opinions one by one after discussion, and presented them in the form of a slide show at the chain store computer room supervisor meeting.

(4) Internal audit work

The internal audit work was carried out as scheduled on December 5. The first meeting of the internal audit work was formally held. Vice President Zhang Weichun, the management representative, explained the purpose, basis, nature, scope, etc. of the internal audit. This time, together with He Wei from the Development Department, I reviewed the Human Resources Department, Planning and Finance Department, Wholesale, Fucheng Road Store, Xueyuan Road Store, Wanquanzhuang Store, Lanrun Store, and Beihang Store. We conducted a detailed review item by item based on the internal audit checklist issued by the office and made objective records. At the final meeting of the internal audit, everyone discussed the common problems in the internal audit and discussed solutions and measures that should be taken.

Because we have done sufficient preparation work, no major problems occurred during the internal audit work of our department. Under the prompts of internal auditor Zhang Li, we believe that in order to ensure the security of data communication, it is necessary to add a data backup work record. We recorded this work after the internal audit.

(5) External audit work

On December 18, we ushered in the formal audit of the ISO9000 quality system. All company leaders and internal auditors participated in the first re-evaluation meeting of the Huaxia Certification Center. At the meeting, the audit team leader Mr. Liu Yuliang made a presentation on the purpose, scope, criteria, and schedule of the audit. He let me know that his audit idea is to discover problems in management through samples, and to verify compliance and failure through the results. Failure is divided into general failure and serious failure. The general manager of the company, Li Yanchuan, requires us to provide all documents and materials and related records to the audit teacher to ensure the smooth progress of the audit work. After the first meeting, I participated in the review work of the Human Resources Department as an accompanying person. Mr. Dong’s interesting review style gave me a general understanding of his review ideas. He said, “As long as we can convince him, we will pass.” The review meeting ended relatively relaxedly.

In the external audit of our department, ***10 people participated in the audit meeting. We made preparations for the audit in advance: audit venue, tea, relevant materials, etc. During the review process, Mr. Dong gave us some small questions that need to be improved:

(1) Establish quality goals, establish them at each position, and formulate standards for evaluating each employee.

(2) Please fill in the specific completion date of the work in the completion status column of daily equipment maintenance and monthly inspection work orders so that the implementation status is clear.

(3) Indicate the specific time of providing data on the contact form for providing data to each department so that the implementation situation is clear.

After listening to Teacher Dong’s suggestions, we believe that we should strengthen the improvement of the above work, constantly discover and solve problems at work, and gradually improve them step by step.

At the final meeting of the external audit, the audit team leader Mr. Liu Yuliang spoke highly of the implementation of our company's quality system.

At the same time, we also put forward what we need to adjust and continuously improve in our work. We hope that we can further improve the operating effect of the system based on the basis of quality system management.

To summarize the work in the past six months, I have benefited a lot from ISO9000 work. It has brought me into contact with people and things outside my department. Whenever internal auditors from various departments sit together to study and discuss a certain issue, I feel very special. They are all people I don’t have contact with in my usual work. Secondly, through work, I learned that a company has obtained ISO9000 certification, which means that the company has established a complete set of quality management in all aspects such as management, actual work, supplier and distributor relationships, products, markets, and after-sales services. and quality assurance system. Good quality management helps enterprises improve organizational efficiency, reduce costs, provide high-quality products and services, and ensure quality. The operation of the ISO quality system also makes the work requirements of this department more consistent with the current management. The executors have a clearer understanding of what should be done in the work, what should be done, and what records need to be formed. We follow the PDCA principle in every job, including planning, implementation, inspection and improvement. This makes every job in our department more detailed and standardized.

The ISO9000 quality management system certification work has achieved certain results. This achievement is the result of the leadership's attention and the joint efforts of each employee. From the system design, the formulation and checking of the quality manual, the implementation of the documents, to the modification of the system documents in each department, a lot of efforts have been put into it, but this does not mean that our certification work is over. In the coming time, there will be annual review work waiting for us, which will put higher requirements on our certification work. This is a severe test for our company, and it is also an assessment of the overall quality of all our employees. I believe that if we follow the requirements of the ISO9000 standard, always focus on customers and enterprises, and continue to improve, the company's business development direction will be even better!