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Why can't I check in the plane ticket I bought on the same journey?

Tickets bought by the same journey cannot be checked in for the following reasons:

1. Seats are not fixed properly: The passenger's seats may not be fixed properly due to incorrect information when purchasing tickets. In this case, passengers need to contact the airline or carrier airline to confirm whether the seat can be confirmed, and then check in.

2. Flights do not support online check-in: Some flights may not support online check-in, and passengers need to go to the airport check-in counter to check in and check in.

3. Time is not up: online check-in time is generally after 2 pm the day before the flight takes off. If the time is up, you can't check in online. In this case, passengers can wait a while before trying to check in online, or go to the airport check-in counter to check in and board the plane.

If the above reasons do not meet your situation, I suggest you contact Tongcheng customer service for more detailed help and guidance.