Summary of unit personnel work

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Summary of personnel work in the unit 1 Go to Qiu Lai in spring, and winter is coming soon. Unconsciously, 20xx years passed and 20xx years came. During my one-year work in 20xx, I am glad to know all my colleagues and gain a lot of experience and lessons. Thank you for always giving me room for growth, courage and confidence, and training and education. In this year, through our own efforts, we have made some achievements in our work, but there are also many shortcomings. The work of the past year is summarized as follows:

I. Review of Work in 20xx

1. As the core department of logistics service and office coordination, the personnel administration department plays an important role in straightening out departmental relations, improving management efficiency, ensuring uploading and issuing, and paying attention to cooperation with various departments.

2. Draft various systems, processes, notices and other written work, and conscientiously do a good job in receiving, sending, transmitting and supervising relevant documents of the company; Timely convey and implement the spirit of relevant meetings, documents and instructions of the company; Filing management of important documents and materials of the company.

3, on the basis of the original rules and regulations to further supplement and improve, and according to the present situation of enterprises, formulate new rules and regulations to meet the needs of enterprise development.

Second, the main problems in the work

Looking back on the past work of the personnel administration department, although there are some innovations and achievements in the work, there are also some problems and shortcomings. Mainly manifested in: there is still a big gap between their own management level and professional quality and the company's efficient requirements; Department personnel management is not detailed enough. In the future, while striving to improve our own management level, we will pay more attention to the training of subordinates and further strengthen management.

Three. 20xx work plan

The promising year of 20xx has arrived, which also brings new challenges. In the new year, I am determined to continue my study, seriously improve my work level, make every effort to contribute to the company's economic development by leaps and bounds, and strive to:

1. Strengthen study and broaden knowledge. Study hard professional knowledge and common sense of relevant laws and regulations. Strengthen the understanding of the development of the industry, and strengthen the understanding and learning of the surrounding environment and the same industry. Provide some basis and reference for the decision-making of leaders.

2. Based on the principle of seeking truth from facts, the superior situation shall be issued and the subordinate situation shall be reported. Keep abreast of employees' ideological trends, guide them correctly, strengthen communication, understand employees' work progress and problems and feed them back to the administrative director and general manager in time.

The new year means a new starting point, new opportunities and new challenges. In 20xx, I will conscientiously sum up my experience, guard against arrogance and rashness, work hard and strive for greater achievements. With a brand-new work style, higher work enthusiasm and more dedicated work attitude, I devoted myself to all the work in the office. Start with small things and service, further strengthen housekeeping and logistics services, provide basic services for the overall development of the company, and play the due role of the personnel administration department for the realization of the company's annual overall work objectives.

Unit personnel work summary 2 I. Strategic objectives of the Ministry of Personnel

Combined with the domestic economic development trend and the actual hotel operation situation, the strategic orientation of the personnel department in 20xx is "internal recuperation, management improvement and execution enhancement". Focusing on the strategic positioning of enterprises, the strategic goal of 20xx human resources is to improve the overall quality of enterprise human resources, form an enterprise human resources team with outstanding core values, professional skills, strong management ability and orderly flow, and highlight the core competitiveness of enterprises in terms of "talents".

Second, human resources development planning

(1) Cultivate and form an orderly talent echelon within the enterprise, fully tap the potential of internal employees, and train internal employees in 2-3 years, focusing on training management positions and professional skills positions. The development channel of employees is the dual channel of management positions and skill positions. Technical posts can achieve personal development breakthrough through personal skill level appraisal, and different levels can enjoy the technical post skill allowance specially set by the hotel. Key management positions are mainly supplemented internally, that is, there are job vacancies. Through the selection of internal echelon, the candidates who match the positions can stimulate the enthusiasm of hotel employees and their passion for self-learning and promotion, thus improving the overall quality of the team and creating a learning team atmosphere. Everyone is scrambling to catch up with each other and make positive progress.

(2) Policy, system and project support

1. Establish an internal competitive recruitment system, set up an internal competitive recruitment interview team, and evaluate the comprehensive quality of the competitors to determine whether they meet the employment conditions.

2. Recruitment and training development

(1) Recruitment The main purpose of 20xx recruitment is to supplement the planners of the enterprise. Recruitment methods mainly include internal staff recommendation, campus recruitment, network resources, recruitment publicity and other recruitment channels, mainly with free or low-cost investment;

A. When there is a vacancy, the personnel department will issue a supplementary notice in the hotel, and employees can recommend people who meet the requirements of the position to apply or recommend themselves;

B, the advantages of campus recruitment are concentrated resources, less investment and value-added effect, and 20xx years will be a key point of recruitment;

C. Online recruitment mainly publishes recruitment information through Jiayu hotline, focusing on supplementing grassroots service personnel and professional skilled personnel;

D. Recruitment publicity will be another focus of the recruitment work. Publicity through leaflets, newspapers, advertisements and other forms will not only publicize the recruitment work, but also give the hotel a good publicity.

E. Other recruitment channels: recommendation of laid-off re-employment centers and information release of talent exchange centers.

(2) Training development

① According to the annual departmental training plan of 20xx, complete departmental training on time and in quantity, focusing on: job responsibilities, smiling service, communication, service skills, service awareness and enterprise concept training.

(2) Promote internal skills competition for employees, promote skills competition for employees in technical posts, and organize skills competition for employees in combination with specific work conditions; Carry out post debriefing and organize it once every six months. Generally, after the annual and semi-annual meetings, the job responsibilities and work objectives will be further clarified through debriefing.

(3) Establish training management system, personnel department training management system, strengthen training management, cooperate with various departments to establish departmental training mechanism, and implement the mode of combining departmental training with hotel training, so that employees can enjoy training everywhere and train every day, making training integrated, institutionalized, structured and effective. The personnel department will actively cooperate with and supervise the training work of various departments, so that all hotel employees will have a qualitative improvement in all aspects.

Third, the construction of human resource management system.

(1) Establish a normative system for each module of human resources, formulate and improve various operating procedures, which have certain periodicity, and refine the workflow and standards of each module in a year or so; 20xx annual key systems standardize the recruitment management process and personnel file management process; Improve the rules and regulations of the hotel: employee leave management regulations, employee welfare system, etc.

In the process of recruitment management, the quality model of management positions in various departments is highlighted, and the quality model of management positions focuses on measuring the comprehensive quality of management positions, such as personality characteristics, value orientation and various abilities. When selecting managers through external recruitment or internal promotion in 20xx, the following quality requirements were emphasized:

1, the key requirements for managers are management skills (PDCA), communication and coordination skills and other comprehensive qualities, and it is impossible to be competent for management positions by relying solely on one aspect;

2, management positions focus on execution, in the performance appraisal, the average score of execution items is less than half of the score, and it is not qualified for management positions;

3. If it is verified that there is a personal life style problem, the one-vote veto system will be implemented, which is incompetent for management positions; After verification, there is a personal life style problem in this post, and the post is adjusted;

4. If the records have integrity problems, the one-vote veto system shall be implemented, and they are not qualified for management positions.

(2) Assist all departments to formulate and improve the work flow and work standard, clarify the operation flow of each work, improve the work efficiency and quality, and make the operation of all departments of the hotel smoother and more efficient through a year of systematic combing.

Fourth, salary work.

1. Improve the salary structure of basic posts in hotels.

2. Improve the positive incentive points of performance appraisal, and highlight the positive incentive function of performance appraisal; Pay attention to the positive motivation in personnel training and workflow optimization; At the same time, strengthen the supervision of departments that pay insufficient attention to the training of talent echelon in their own departments.

Verb (abbreviation of verb) quality check:

In 20xx, the personnel department will establish a perfect quality inspection system, solicit opinions on the detailed rules of rewards and punishments for quality inspection, and make reasonable revisions and improvements. Overcome the difficulties of fewer quality inspectors, focus on the key points, grasp the reality, cultivate the quality inspection backbone of departments, increase the quality inspection quantity, expand the coverage, increase the items and contents, and move towards comprehensive quality inspection management.

Six, logistics management

The personnel department will formulate new management plans and policies for the hotel logistics department in 20xx, especially for the management of hotel staff quarters and staff life. The management of staff dormitories will be improved in the following aspects: ① Regarding the accommodation safety of dormitory staff, the personnel department will conduct a safety inspection on all staff dormitories in the first quarter of 20xx to ensure the personal safety of the accommodation staff. ② The establishment of dormitory hygiene management makes our staff dormitory clean, tidy and sanitary. (3) Establish dormitory management system, so that staff dormitory management has rules to follow. In terms of employees' life, the personnel department will establish employees' amateur life plans, such as outings, birthday parties, sports meetings, skill appraisal, picnics, etc. The personnel department will also establish an employee voice plan to understand the employee voice in a timely and in-depth manner.

20xx We have a long way to go, and the personnel department will continue to adhere to the guiding ideology of General Manager Deng on hotel management, improve all the work of the department, and accomplish all the work in a down-to-earth manner according to the established departmental goals; At the same time, we should constantly improve ourselves, learn and update in time, and make the management methods more scientific and reasonable. Strengthen communication and cooperation with various departments to promote mutual understanding and coordinated development. In short, the personnel department will inherit and carry forward the positive work enthusiasm and team spirit in the past in 20xx. Make the work requirements of our department move towards standardization and standardization. So that personnel work can move forward. In order to achieve our goal, we are ready to meet new challenges.

Summary of personnel work in the unit 3 20xx years will come to an end in a blink of an eye, and this year will pass in a very fulfilling and busy work. During this year, I gained a lot and accumulated a lot of work experience. At the same time, with the help and support of two leaders and supervisors, I finished my work well. As an office clerk, I am well aware of my job responsibilities and working materials, earnestly complete every task assigned by the leaders, constantly improve my comprehensive skills and strive to do better. This year's work is summarized as follows:

First, a serious and careful work attitude.

Clerk's daily work data is trivial, so it is necessary to do every job in a down-to-earth manner, carefully and meticulously, without any negligence, otherwise it will cause unnecessary trouble or even serious consequences. I remember once sending a check back to the company. Due to my negligence, I sent the check to the courier company, and then it took a lot of unnecessary twists and turns to return it. This incident taught me a lesson, which made me finish every task more seriously in my future work. Only with a serious and meticulous work attitude can we better complete the tasks assigned by the leaders.

Second, do a good job in personnel work with all your heart.

Conscientiously do their own work and temporary work, so that file management is more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and supervisors can avoid worries, and under the direct leadership of the manager, take the initiative to do the daily housekeeping work of the two departments.

1. Do the daily work patiently and meticulously: be responsible for answering incoming calls, do the incoming call consultation work well, carefully record important matters, and convey them to relevant regional supervisors without omission or delay; Responsible for the reception of visiting customers and adhere to good manners; Responsible for the hygiene and cleaning of the leadership office and conference room, the placement of tables and chairs, and the cleanliness; Responsible for the classification and filing of various documents, and send and receive company mail every day.

2. Material management: make a list of daily office supplies and order and distribute them in time to ensure the normal use of employees. Pay the cleaning service fee, telephone bill and invoice to the hospital finance department before 10 every month. Send the checks from all departments to the company around 25th of each month, and take back the signed copies for filing.

3. Employee payroll:/kloc-added employees on March, and/kloc-reported employee attendance on May. All these tasks need me to do seriously, check the attendance sheet of each supervisor and confirm the correct overtime hours, because this is directly related to the financial situation of the project.

4. Document management: according to the needs of work, make various forms and documents at any time, at the same time complete printing, scanning and copying documents handed over by leaders and supervisors, and upload and publish documents issued by the company in time. Various inspection reports, training records and meeting records completed by the supervisor have been classified and filed in time for easy reference and management.

5. Archiving of employee files: classify and archive the files of current employees and former employees, and timely update the files of new employees after adding offers every month.

6. Assistance: Assist the leaders to complete various work schedules for the new year, including the daily cleaning training plan implementation table, annual communication schedule, annual activity schedule, etc. At the same time, assist the leaders and supervisors to arrange project meetings and annual activities to better complete the implementation of the plan and organize activities.

Third, shortcomings

In this year's work, I have been strict with myself, earnestly and timely doing all the work assigned by the leaders, humbly asking the leaders and colleagues about the problems encountered in my work, and constantly improving and enriching myself. At present, I have been able to handle the daily work and other related work of this position well. Of course, there are also many problems in the work, mainly at present:

1, not careful enough: office clerk is a trivial job, so it tests people's carefulness. Every job of a clerk should be carried out in an orderly way, and must not be half-hearted. After finishing every job, we should get into the habit of checking. I remember once filling out an expense account. After filling in the information, I took a brief look and chose to submit it directly. I thought it was okay. As a result, some data were filled in backwards, and then I was criticized by the leader. At that time, I understood that it was my own carelessness that led to the mistake.

2, lack of initiative: can not actively complete the work, but passively adapt to the needs of the work. Basically, everything assigned by the leaders can be completed, but almost all of them just work to complete the work. The solution to the problem is superficial, but there is no in-depth understanding.

3, the work is not very solid: busy with daily chores, the work has not risen to the necessary height. I can't concentrate on work and study. I know a lot of knowledge, but I am not good at it. For example, the use of "Islamic State" and the production of PPT are not very proficient. In my future work, I will try my best to correct my shortcomings and devote myself to my work with greater enthusiasm.

Four. rich

As an office worker, I am fully aware that my work is trivial, but it also has its importance. In my future work, I must be strict with myself and try my best to serve the company in my work. I hope to make persistent efforts and make greater achievements in my future work.

1. Constantly improve yourself: seize every opportunity of self-learning and growth, devote yourself to work and study with full enthusiasm, and accumulate necessary basic knowledge and skills for self-work. Although the work in the office is trivial and complicated, I will try to further improve my work skills in many ways and handle my daily tasks with an enterprising attitude.

2. Correct working attitude: adopt a correct attitude and strive to complete the work assigned by superiors; In the future work, we will continue to learn, forge ahead and improve ourselves in order to better complete our work.

Verb (abbreviation of verb) future work plan

1, make progress and do a good job of daily protection:

① Keep the office clean and tidy;

(2) Do a good job in sorting out and filing the daily work of the two departments, and improve the establishment and use of "Islamic State" according to the company's standards;

③ Do a good job in sending and receiving all kinds of mails;

④ Complete other temporary work assigned by the leaders seriously, on time and efficiently.

2, improve personal accomplishment and work ability:

① Continue to strengthen the study and systematic training of corporate culture concepts;

(2) Learn from leaders and colleagues how to have good work experience, improve their own quality quickly, and better serve their jobs;

③ Strengthen the ability of communication and cooperation with others.

Abstract of intransitive verbs

I thank the two leaders and supervisors for their help and support to my work this year. In the future, I will strictly demand myself to do every task with my heart. Although I still lack some experience and skills, I believe my efforts will pay off. As long as we understand each other, communicate with each other and cooperate with each other, I believe that xx will have a better tomorrow.

Unit personnel work summary 4 1. This year's work has been successfully completed, which has won the concern of leaders and the understanding and support of all cadres and workers. The work of the personnel department is related to the vital interests of every employee, which requires us not to be careless in our work. In order to successfully complete the task, the personnel department will strive to improve the professional level and political literacy on the existing basis, so as to satisfy every employee.

2. In the new year, the personnel department will closely focus on the office center, effectively improve the office style, optimize the allocation of human resources, and improve the execution. Do a good job in the following three aspects: First, strengthen study. Learn relevant laws, regulations and business knowledge. The second is to enhance service awareness. Enthusiastic service for government workers, be a caring person. The third is to improve execution. In the future work, do more exercise, think more, do your duty, and make a "big inside story".

As a staff member of the personnel general affairs department, I am fully aware that my work is trivial, but it also has its importance. As the saying goes, "the difficulties in the world begin with ease, and the great things in the world begin with detail." In order to coordinate a team, we must do every little thing well to ensure the normal and orderly development of the work. In my future work, I must be strict with myself, give full play to my ability to serve the company, combine work with study, actively strive for every learning opportunity, cultivate my work coordination ability, improve my due professional ethics and keep making progress. I hope that in the future work, I will make persistent efforts and achieve greater results.

Looking back on the past year, although we have made some achievements, looking forward to the new year, we should work harder. The personnel administration department will focus on the company's annual work objectives, foster strengths and avoid weaknesses, be serious and responsible, forge ahead and make continuous improvement. We will continue to work closely with relevant departments to ensure demand, motivate employees and contribute to the company's sustainable development.

The new year means a new starting point, new opportunities and new challenges. In the new year, I will conscientiously sum up my experience, guard against arrogance and rashness, work hard and strive for greater achievements. With a brand-new work style, higher work enthusiasm and more dedicated work attitude, I have devoted myself to all the work of the personnel department. Start with small things and service, further strengthen housekeeping and logistics services, provide basic services for the company's overall development, and play its due administrative role for the realization of the company's annual overall work objectives.

Summary of personnel work in the unit 5 According to the work situation and existing shortcomings in 20xx, combined with the current hotel development and future trends, the administrative personnel department plans to carry out the work in 20xx from the following aspects:

First, build the structure, optimize the team, sort out the establishment and do a good job in human resources planning.

1. According to the development plan of the hotel, further improve the organizational structure of the hotel, identify and distinguish various departments, determine the post setting and job responsibilities of each department, and strive for the scientific application of the organizational structure to ensure the normal operation of the hotel under the existing structure.

2. Analyze the work of various departments and positions in the hotel, and provide scientific basis for talent recruitment, salary evaluation and performance appraisal. Through job analysis, we can understand the qualifications and work contents of each position in the hotel, so as to make the work distribution, work connection and workflow design of each department of the hotel more accurate, and also help the hotel to understand the comprehensive work elements of each department and position. Through post analysis, the workload, contribution value and responsibility degree of each post are comprehensively considered, which provides a good foundation for formulating a scientific and reasonable salary system and implementing performance appraisal.

Second, enrich recruitment channels and recruit outstanding talents to meet the development of enterprises.

On the basis of ensuring the daily recruitment and deployment next year, the Administration and Personnel Department will mainly do a good job in the reserve of outstanding personnel, improve the academic level of employees in the hotel business department, and make a good talent reserve for the hotel to become a leading enterprise in the industry. At the same time, further strengthen the recruitment and selection of fresh graduates, and cultivate the talents needed by the hotel.

Third, build an internal training mechanism and improve the training system.

Vigorously strengthen the post knowledge, skills and quality training of employees, and increase the development of internal talents. Through the training and development of employees, we will further strengthen their work skills, knowledge level, work efficiency and work quality, so as to comprehensively improve the overall talent structure of the hotel and enhance the overall competitiveness of enterprises. Investment in employee training and development is not a free investment, but a long-term investment with rich returns.

1. The Administration and Human Resources Department will conduct a training demand survey for all departments of the hotel at the beginning of 20xx, and then draw up an annual training plan for 20xx according to the survey results.

2. Diversified training: mainly divided into internal training and external training and self-study.

External training is mainly to send employees to professional training institutions for training, while internal training is mainly to train employees in work skills, corporate culture or leadership management methods by internal lecturers (department heads and hotel leaders). Self-study is mainly to buy books and other materials to organize training, and achieve the expected training effect through employees' self-digestion (reading, work summary, etc.). ).

3. The planned training content depends on the training needs, hotel development requirements and staff development requirements.

Fourth, standardize management and strengthen administrative services.

1. Manuscripts, materials and documents published in the name of the hotel shall be handled in strict accordance with the writing procedures to ensure the quality of the manuscripts. Hotel writing norms are not only the performance of hotel managers' working ability, but also the window of the hotel's external image. All kinds of hotel documents are evidence to witness the growth of enterprises and must be treated with a rigorous attitude.

2. Strengthen logistics services and create a good living environment.

(1) The Administration and Personnel Department revised the dormitory management system to do a good job in supporting the management of water, electricity, sanitation, safety and various facilities to ensure that employees have a civilized, clean, safe and orderly living environment.

(2) Further strengthen canteen management, do a good job in cost budget, cost control and food varieties, strictly control hygiene, and better meet the dining requirements of employees.

3. Care about employees and do the details of administrative services.

All personnel in the administration and personnel department should communicate with hotel employees in their work and life, listen to their opinions, understand their work and life information, answer questions for employees in time, solve the puzzles and difficulties in their work and life, and maintain their good working conditions.

Fifth, establish a truly "people-oriented" corporate culture to ensure the sustainable development of the hotel.

Excellent culture has become the key to the long-term success of enterprises. In order to effectively promote the development of enterprises, we must manage soft data well, find advantages, apply them according to factors, and devote ourselves to employees and loyal customers, so as to ensure the sustainable development of enterprises and promote profit growth, so as to realize that "the mission of enterprises is to improve performance through people". The administrative personnel department needs to let all employees have a deeper understanding of corporate culture through publicity columns, staff activities, staff training and other forms.

People-oriented, the Administration and Personnel Department will provide meticulous and professional services in all aspects of personnel management, from telephone notification of candidates to on-site interviews, from signing labor contracts to induction training for new employees, from employee complaints to employee resignation, and even post-employment management, all of which require meticulous procedures, meticulous and thoughtful attitude and personalized services. The staff of the administrative personnel department are not only the spokesmen of the company image, but also the defenders of the company interests. Especially when it comes to the immediate interests of employees such as salary, welfare, training and development, our department often becomes the focus of contradictions. Next year, all personnel in the administrative personnel department are required to strengthen their policy level, learn the corresponding knowledge of labor law, improve their humanized and superb skills in dealing with people, properly solve problems, resolve contradictions, safeguard the dual interests of the company and employees, and become the staff of the leaders and the intimate people of employees.

In the next 20xx years, the administration and personnel department will not stop in the face of difficulties, and will still move towards a scientific management model suitable for the current situation of enterprises. In the new year, the administration and personnel department will continue to work around the hotel center, overcome shortcomings, improve methods, conduct in-depth research, seek truth from facts, strengthen management, improve services, push the work to a new level, and make new contributions to the rapid and healthy development of the hotel.