Tianjin HP printer official 24-hour service hotline (24 hours) nationwide 400-number unified customer service hotline

Warm reminder: For network and driver problems, please call: 400-820-5146

Tianjin HP printer national 24-hour service hotline number (today/updated)

Tianjin HP printer failure repair service hotline: 400-017-1110

Tianjin HP printer 24-hour customer service hotline:

24-hour manual customer service, offline professional nationwide outlets and regional personnel services Team and other exclusive services, the entire repair process is standardized and orderly, and subsequent synchronous tracking and inquiries are open and transparent. All teams have received professional training and hold certificates, and all gas stove accessories used are directly supplied by the original factory.

(When Tianjin HP printers are repaired within the validity period of the "Three Guarantees", the manufacturer will provide completely free maintenance services. ).

Tianjin HP Printer Service Commitment

(1) Service Commitment

1. Resolutely implement the "Washing Machine Quality Law of the People's Republic of China", " The Law of the People's Republic of China on the Protection of Consumer Rights and Interests" and the "Regulations on Liability for Repair, Replacement and Return of Certain Goods" (the new "Three Guarantees" Regulations) provide consumers with fast services.

2. Set up a service consultation and complaint hotline (working hours: Monday to Friday 8:30-17:30).

3. After the consumer reports for installation and repair, make an appointment with the consumer to determine the door-to-door service time. In principle, after the appointment, door-to-door service will be provided within 24 hours in the urban area and within 48 hours in the suburbs (unless the consumer requests another time) ;

According to the relevant requirements of the "Consumer Rights and Interests Protection Law of the People's Republic of China", the "Washing Machine Quality Law of the People's Republic of China" and the "Regulations on Liability for Repair, Replacement and Return of Certain Goods", After consumers purchase Tianjin HP printers, home appliances and washing machines, they can enjoy the three-guarantee service in accordance with the following regulations.

Tianjin HP printers are repaired free of charge during the period. However, if the following situations occur, chargeable maintenance is required:

1. There is no warranty certificate and valid or valid purchase certificate;

2. The valid certificate and warranty certificate are inconsistent or altered;

3. Damage caused by improper use, maintenance and storage by consumers;

4. Damage caused by irresistible natural disasters or poor use environment;

< p>5. Disposed products and washing machines that have exceeded the warranty period;

Damage caused by installation or repair of non-Tianjin HP printers at authorized service outlets (including installation or disassembly and repair by consumers themselves).

Reminder instructions that do not fall within the scope of free services

①The three-guarantee voucher cannot be produced;

②The model of the three-guarantee voucher (included) does not match the model of the washing machine being repaired or Altered;

③Loss caused by improper use, maintenance, and storage by consumers;

④Repaired by oneself without permission of our company or dismantled by those who do not assume the three-guarantee repair

⑤After the validity period of three guarantees, it can still be used after repair;

⑥Damage caused by force majeure;

⑦Non-Tianjin HP printing service Damage caused by commercial disassembly; If the above conditions are met, if the user agrees to pay the fee, the outlet can provide users with paid services. The fee should be based on the fee guide price standard stipulated by Tianjin HP Printer Company.

What should you pay attention to when repairing home appliances?

1. The warranty phone number should be verified. Criminals use the special repair or service telephone numbers abandoned by brand companies to solicit business. Consumers who do not know the truth are likely to encounter "Li Gui" when they continue to call the number on the warranty card after exceeding the three-guarantee period.

2. Beware of blackmail. The basic feature of using hacking methods such as mailbox distribution and roadside posting is to highlight telephone contact information and authorization from various well-known brand home appliance manufacturers. These scams usually do not have accurate company names, addresses and other information, and it is easy for consumers with weak awareness of prevention to fall into low-price traps and accidentally turn the fakes into real ones.

3. Vouchers are required for maintenance expenses. After the appliance is repaired, you must keep the maintenance certificate, which should have the maintenance phone number and maintenance record. At the same time, you must ask for the maintenance fee so that you can safeguard your rights afterwards.

4. Be cautious when spending on major repairs. "Li Gui" home appliance repairs usually do not have charging standards, the charges are extremely high, and the phenomenon of customer rip-off is prominent. They pursue illegal profits one-sidedly during the maintenance process. They usually use the failure of circuit boards, washing machine motherboards, washing machine compressors and other major components as an excuse to charge high fees. They especially look at people to place orders and aggressively increase maintenance costs for the elderly, women, etc. Service and parts prices.

A few days ago, the Municipal Commerce Bureau formulated and the Municipal Center for Disease Control and Prevention issued the "Guidelines for the Prevention and Control of the New Crown Epidemic in the Home Appliance Repair Service Industry." According to the guidelines, employees of enterprises in the home appliance repair service industry and their stores must have normal body temperature, have "no abnormality" in the Beijing Health Treasure status, and hold a 48-hour nucleic acid negative certificate before they can work. Masks must be worn regularly during work. Service personnel who are in direct contact with customers should wear N95 or KN95 masks, and their hands must be fully disinfected before and after service. The guidelines clearly state that there should be a dedicated person responsible for inspection at the entrance of the store to ensure that every customer who enters the store has their temperature taken, scans the code, wears a mask in a standardized manner, and checks the negative nucleic acid certificate within 72 hours. For customers who do not use or cannot operate smartphones, alternative measures such as registering with a valid ID card, having others check the health code on their behalf, and presenting a nucleic acid negative certificate that meets the requirements can be adopted. Enterprises should avoid arranging for the same maintenance personnel to provide home services multiple times and advocate the development of contactless remote online services. Home appliance maintenance service personnel should communicate with users before entering the home, understand the health status of the user's family members and the requirements of the community or property for service personnel to perform door-to-door maintenance, and strictly abide by community or property epidemic prevention and control regulations and measures. Service personnel should wear work clothes, gloves, and N95 or KN95 masks when entering the home; during maintenance services, windows should be opened for ventilation when conditions permit; social distance should be maintained when communicating with users; tools and replacement parts should be placed on machine pads . After the maintenance service is completed, the repaired appliances should be sprayed and disinfected, and the work waste and replacement parts should be taken away proactively to keep the work site clean and tidy.

In order to effectively prevent the risk of the spread of the new coronavirus epidemic, carry out scientific, strict and scientific epidemic prevention and control work in the home appliance repair service industry, protect the health and safety of consumers and employees, and meet the needs of citizens, a few days ago, Beijing Business The bureau formulated and the Beijing Center for Disease Control and Prevention issued a new version of the "Guidelines for the Prevention and Control of COVID-19 Epidemic in the Home Appliance Repair Service Industry."

Companies in the home appliance repair service industry and their store employees must have normal body temperature, "no abnormality" in the Beijing Health Treasure status, and a 48-hour nucleic acid negative certificate before they can work. Masks must be worn regularly during work. Service personnel who are in direct contact with customers should wear N95 or KN95 masks, and their hands must be fully disinfected before and after service. There should be a dedicated person responsible for inspection at the entrance of the store to ensure that every customer entering the store has their temperature taken, scans the QR code, wears a mask as required, and checks the negative nucleic acid certificate within 72 hours. Enterprises should avoid arranging for the same maintenance personnel to provide home services multiple times and advocate the development of contactless remote online services.

Full text of the guidelines

In order to effectively prevent the risk of the spread of the new coronavirus epidemic, we must scientifically and strictly carry out epidemic prevention and control work in the home appliance repair service industry, protect the health and safety of consumers and employees, and meet the requirements of These guidelines are formulated to meet the daily needs of citizens. These guidelines apply to enterprises and their stores in the home appliance repair service industry in this city. Other repair services can be implemented by reference.

1. Formulate and improve epidemic prevention and control plans. Home appliance repair companies must improve their own and employee prevention and control plans, emergency plans, and strengthen training and drills in accordance with relevant guidelines issued by the city's epidemic prevention and control agency and commerce, disease control and other departments. Stores have set up epidemic prevention supervisors to publicize epidemic prevention guidelines and requirements, conduct internal training, supervise and inspect employees' implementation, supervise inspection and rectification of issues raised by relevant departments, and remind customers to comply with epidemic prevention regulations.

2. Establish an employee health monitoring and reporting system. Manage employees' health files well and accurately understand their health status. If they have symptoms such as fever, dry cough, fatigue, loss of smell, loss of taste, nasal congestion, runny nose, sore throat, conjunctivitis, myalgia, and diarrhea, they should proactively report to the unit And seek medical treatment promptly and do not work while sick. Employees and co-residents who come from areas with local confirmed cases, or whose travel schedules coincide with cases reported domestically or in this city, should be promptly investigated. Once discovered, control measures should be implemented quickly and decisively in accordance with relevant requirements.

3. Employees implement personal protection responsibilities. In principle, employees should complete the full course of COVID-19 vaccination or booster immunization, so as to "receive everything as needed".

Only employees with normal body temperature, "no abnormality" in Beijing Health Treasure status, and a 48-hour nucleic acid negative certificate can work (dynamically adjusted according to the city's nucleic acid testing frequency requirements). Masks must be worn regularly during work, and service personnel who have direct contact with customers should wear N95 or KN95 masks. Please fully disinfect your hands before and after service

Thumbs up for Tianjin HP printer service! QQFUB101

At this conference, Tianjin HP Printer Visual Service 2.0 was released to create an industry transparent service ecological platform, connect R&D, manufacturing, and service links to realize full-process visualization for users.

The upgrade of Visual Service 2.0 also heralds the transformation of Tianjin HP printers to a full-scenario service model, truly realizing the "three completes": one person for the whole process, visibility of the progress of the whole process, and full cycle The files can be checked, and in the service, in order to solve the problems of difficulty in replacing old water heaters and high maintenance costs, we provide users with smart air ecological solutions such as unlimited renewal plans and E-IoT computer room systems.