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What is the meaning of willful compensation for online shopping in supermarkets?
"willful compensation" refers to the price of clothing products (excluding fine products, cosmetics, gold jewelry, household appliances, western selection, etc.) The goods purchased by customers in the supermarket are higher than the price of the same item on the day of Tmall's official flagship store, and the difference can be paid in cash.
For the after-sales rights of consumers, according to the traditional business thinking, we may pay more attention to the quality of goods. However, we feel that in the current business environment, consumers should be considered more.
While ensuring the quality of goods, we should think more about consumers. "For example, consumers are worried about the difference between online and offline, and they are always hesitant when buying; Or I bought it because I didn't like it or it didn't fit, but I was afraid it would be too much trouble. With' willful service', it doesn't matter, it can also help you solve these concerns.
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