Experience summary of property management companies in the first half of the year

Property refers to all kinds of houses and their supporting equipment, facilities and venues that have been built and put into use. Real estate can be large or small, a flat can be a real estate, and a building can also be used as a real estate. The same building can be divided into several real estates according to different ownership. Below I will bring you the experience summary of the property management company in the first half of the year, hoping to help you!

Experience summary of property management companies in the first half of the year 1

1, to ensure that no safety management accidents occur in the first half of the year.

In the first half of the year, the security department continued to do a good job in the implementation of daily safety management in the community, strengthened the supervision and management of daily safety inspections and inspections in the community, and carried out regular safety inspections to ensure that there were no safety management accidents such as theft, theft and fire fighting in the first half of the year, thus ensuring the normal life order of the community.

2. Seasonal and phased implementation has been effectively implemented.

According to the situation of each stage, the Security Department should make full preparations for each season and stage in advance, and issue detailed management plans and plans for New Year's Day, Spring Festival, Tomb-Sweeping Day, May Day and rainy season, and strictly implement them, so that each season and stage can be carried out safely and orderly.

3. Actively follow up the preparation of vehicle expenses.

In the first half of the year, the Security Department cooperated with relevant departments to actively follow up the preparatory work for parking fees, issued a parking management system, formulated a parking fee management plan, and followed up the administrative examination and approval of traffic road operating licenses and fees in the community, which has been basically completed.

4. Safety management went smoothly.

According to the needs of the company's development, our department began to arrange security personnel to be stationed in _ _ _ _ _ _ _ _ _

5. While doing a good job, try to play the role of "administrator".

While doing a good job in daily safety management, the security department conducts a comprehensive inspection of the public areas and buildings in the community from time to time, records and summarizes all kinds of existing problems, cleans and afforests public facilities, reports them to various departments for rectification, and tracks the rectification situation.

At the same time, the security department actively cooperates with all relevant departments, from cargo loading and unloading, water supply and gas supply to cooperation with inspection, supervision and temporary work of all departments, and actively and fully cooperates with all security departments within their capabilities while ensuring their respective duties. In fact, the security department has basically assumed the responsibility of an "administrator", and the amount generated by cooperation with various departments other than security management has accounted for a considerable proportion of the overall security.

6. Adjustment and modification of management system.

In order to adapt to the change and development of the management situation, the Security Department has made a lot of adjustments to the existing management system and operation process, so that the system and operation process should be practical and lay the foundation for ensuring stable and orderly development.

Summary of experience of property companies in the first half of the year II

In the first half of the year, with the instruction spirit of the group and the joint efforts of all employees, the company successfully completed the planned work in the first half of the year. 20_ The work in the first half of the year is summarized as follows:

First, continue to strengthen standardized management.

In the first half of the year, the branch continued to implement the spirit of the Group's standardization instructions and continued to carry out standardization work in an all-round way. First of all, the general manager of the company adjusted the thinking of standardization work, and incorporated the implementation of standardization into one of the main work contents, requiring all functional offices and management offices to recognize and attach importance to the importance of standardization work, starting with details, and truly implementing standardization work at every work point. The second is to organize special training, on-site learning,

Various ways, such as mutual communication, have set off the momentum of comparison, learning, catching up and helping within the company. Each functional office and management office made serious rectification, actively innovated, and fully implemented the work of standardization construction. 20_ The first half of the year is an important year for the company to carry out standardization construction and makeover, and it is also an important turning point for all the work in by going up one flight of stairs. We actively cooperate and do a good job in standardized management in accordance with the spirit of the Group's instructions. The general manager's office guides and standardizes the management office documents and documents in strict accordance with the Document Management Regulations, and organizes the management office clerks to study the Document Management Regulations seriously. The Quality Management Department organizes specialized personnel to each management office for review and guidance, and evaluates the standardization, implementation and implementation. As the lead unit of standardized management, the Provincial Radio and Television Management Office took pains to receive on-site visits and studies in stages, and other management offices also actively participated in the audit of the next quarter of the Group. Each functional office and management office will carry out their duties and carry out the standardization construction to the end. With everyone's joint efforts, the company rose rapidly in the management audit in the first quarter of 2000 and won the first place in the group company, which fully reflected the company's top-down emphasis on standardized management.

Two, always adhere to the "safety first, prevention first", and strive to strengthen safety management.

_ _ Branch always keeps a clear head in safety work, tightens the string of "safety", resolutely does not let go of an accident hidden danger, ensures that no major safety accidents occur, insists on attaching importance to safety at all levels, and tamps down the foundation of safety management. 20_ In the first half of the year, our company did not have any major safety accidents, and will continue to keep the record of zero safety accidents. First, in terms of production safety, production safety is directly related to the personal safety of employees. In order to ensure the personal safety of employees, the company strictly implements various safety production rules and regulations, and strengthens the training of work management and safety operation procedures related to safety such as aerial work. The management office also formulated a safety responsibility book according to the relevant safety production management regulations, and signed a safety responsibility book with each employee. Second, in terms of fire safety, each management office has formulated a more specific and suitable management system according to the specific work conditions, formulated emergency plans for fire safety and handling emergencies, and highlighted key departments and posts. Among them, the provincial radio, film and television management office has established and improved the fire prevention organization, determined the corresponding fire prevention responsible person, and decomposed the fire prevention responsibility to each unit owner, and each unit owner, decoration unit and other individuals or groups are responsible for the fire prevention responsibility within their property. The responsibility for safety is detailed layer by layer and implemented to everyone, so that safety can be realized in the implementation of the system, and a responsibility system of safety leadership responsibility, safety division responsibility, safety classification responsibility and safety everyone's responsibility has been well formed. Thirdly, in terms of public security, the focus of public security management is the management of foreign personnel and vehicles. All management offices should always keep in mind, never let go of any suspicious personnel and behaviors, and constantly strengthen the management of foreign personnel and vehicles. On the basis of strengthening management and insisting on the self-inspection of each management office, the Quality Management Department will supervise and inspect the safety of 19 every month, and distribute the problems that need to be rectified to each management office in the form of summary notice, and each management office will timely rectify the problems found by the Quality Management Department in the safety inspection one by one.

Safety management is a long-term and arduous task, which must be persevered and the alarm will ring. Although our safety management has made some achievements, we still need to constantly improve the safety rules and regulations and operating procedures to make the safety work objectives more clear, the responsibility scope more clear and the behavior more standardized.

Three, strictly control the use of funds and expenses.

According to the spirit of the group's wage adjustment instructions, the company began to adjust wages step by step and post by post in March, with a large adjustment range. In order to rationally use all kinds of funds and control costs, functional offices and management offices are trying to control costs. The finance department strengthens the audit of various expenses, counts the materials in the general warehouse in time, and reduces the inventory of the materials in the general warehouse; The human resources department strictly controls overtime pay and staffing; The general manager's office carefully examines and summarizes the material purchase orders reported by various management offices, strictly controls the materials that should not be purchased or purchased less, and compares the new materials, which not only ensures the quality, but also reduces the cost. In the first half of the year, according to the instructions of the general manager, the general manager's office adopted a unified warehousing and centralized management method for the materials in the management office, which achieved immediate results. On the basis of still improving the distribution efficiency, the audit efficiency is improved, and the phenomenon of material pressure and material waste is greatly reduced. Based on the principle of saving every penny, the management office reused waste materials and made snowmobiles and mops, which saved the company money and contributed to the company's cost control.

Fourth, strengthen employee training and improve the quality of employees.

The company is led by the Human Resources Department, and constantly increases professional training. May was designated as "competition month" by the way of "competition instead of training", and the order maintenance skill competition kicked off and was a complete success. The Provincial Radio and Television Management Office won the first place, Huilong Community and Provincial Library won the second place, and the Provincial Department of Finance, the Department of Justice and the Management Office of Geology, Minerals and Homeland won the third place. In addition, the Human Resources Department has organized more than ten professional skills trainings for various positions and on-the-job training activities for new employees, which not only laid the foundation for standardized management of various functional departments and offices, but also improved employees' professional skills and good team consciousness. At the same time, the company did not produce compensation for labor disputes in the first half of 20_.

Shortcomings of verb (abbreviation of verb) in work

Although the company has made some achievements in the first half of the year, there is still a certain gap between the overall work and requirements, which still needs improvement. In the second half of the year, first, continue to strengthen and implement standardized management and lead all management offices to the door of standardization; Second, constantly increase the frequency of employee training, start from the ideological aspect, implement it to every employee, and further improve the service awareness of employees; Third, on the basis of the original consciousness, strengthen evaluation, objective supervision and active guidance.

The work in the second half of the year has arrived, and we will continue to complete the work plan in the second half of the year and carry out various services under the guidance of the Group's instruction spirit and combined with the actual situation of the company.

Summary of the experience of property companies in the first half of the year 3

In the first half of 20__ year, under the leadership of the property management company, all the staff of the operation department strengthened their study of political theory and business knowledge, constantly innovated, and strived to complete various tasks. The main work, experience and future work plan are reported as follows:

First, the main work completed:

_ _, complete the bidding for PE pipe of water supply pipeline of national highway in East Xincheng. This project is the first large-scale use of PE pipes in Jinan, which has a great impact. After two months' efforts, the project has been basically completed and approved by the supervisor and Party A, laying a solid foundation for the promotion of Wei Xing PE pipeline in Jinan market.

_ _ _ _ _ completed the PE pipe bidding for the water supply pipeline reconstruction project all the way. The price of this project is RMB yuan, and the contract is currently being performed. Because Jingyi Road is located in the urban area, it is difficult to excavate and coordinate with the resident units, so the progress of the project is slow, which may affect our settlement.

_, completed the bidding work of PE pipe for water supply pipeline in Shanda New School, with a project price of _ _ million yuan and a performance of _ _ million yuan. The project is located in the south outer ring and is a key project of the city. At present, the experiment has been suppressed and passed the acceptance, except for the ending project added later.

_, completed the warehouse inventory of the property appraisal company.

Second, the problems existing in the work and solutions:

At the beginning of the year, because of my low professional level and lack of experience, I was at a loss in the initial bidding work and failed many times. What's the problem? Facing the lessons of many failures, we found our own reasons, analyzed the project bidding documents, compared our competitors, and found out our own shortcomings. In the future work, we should continue to strengthen business learning, improve our own ability, enhance the market competitiveness of enterprises, and make the company invincible in the future bidding work.

_, can't correctly handle the market information, specific performance in:

① Lack of ability to grasp market information. In the modern society with highly developed information, a lot of effective information flows around us, but we don't grasp it.

(2) Lack of ability to process market information, effective information depends on grasping, analyzing, processing and submitting, and we often lack how to judge the correctness of information;

(3) Lack of information exchange leads to the loss of a lot of effective information. In the future work, we should take effective measures to give full play to the role of information, strengthen the ability of information processing, and strengthen communication, so as to correctly judge the accuracy of information.

_, lack of planning, lack of security. It is reflected in the project of Shanda New School, because we don't understand the progress of the project, we don't prioritize it, and we don't arrange the plan reasonably, which leads to slow supply; In terms of equipment maintenance, there are no safeguard measures, and the machine is broken without accessories, which affects normal construction and causes adverse effects. In the future work, we should strengthen communication with the owner, help the owner to analyze the drawings, understand the progress of the project, make plans in advance, and make allowance plans on the pipe fittings. Strengthen the maintenance of welding equipment, handle problems in time when found, and leave no hidden dangers. For parts that are often damaged, reserve them in advance and repair the equipment at the first time.

Third, the future work plan:

_, cultivate the market, increase advertising and establish brand awareness.

Jinan is currently engaged in urban construction, and the large-scale pipe network transformation and branch water supply in the eastern new town and the western university town have brought us unlimited business opportunities. Do a good job in market research, summarize the experience and lessons of the three projects in the first half of the year, do a good job in customer return visits, make use of the good performance characteristics of Wei Xingguan, properly invest in certain advertisements, improve the visibility of enterprises, increase marketing efforts and further promote them.

_, do a good job in after-sales service, especially emergency maintenance. At present, the fiercest competition in the market is the service competition. The promotion of a good product is not only good quality, but also perfect after-sales service. Many emerging pipelines were vigorous when they first entered the market, but why did they disappear soon? It is because the safeguards are not in place and the service level is not up to standard. We should make great efforts in maintenance, systematically train personnel, buy special tools for emergency maintenance, and prepare to repair pipe fittings, so as to truly let customers have no worries.

_, analyze competitors, strengthen communication with competitors, and implement cooperative competition.

At present, our strongest competitor is Sichuan Senpu Pipe Industry, whose sales network covers the whole Shandong market and has a huge interpersonal network, and its sales performance in Jinan is second only to ours. Now in order to compete for market share, our two companies have adopted the strategy of reducing prices, which will only make both sides lose more profits and lose both sides. In the second half of the year, we should strengthen the contact between the two sides, improve each other, complement each other, use each other, promote each other, compete together, circulate interests and enjoy the market.

_, strengthen communication and cooperation between departments. As a management department, we should learn more from our brother departments, strengthen contact and cooperation, and provide good services. In order to achieve the same goal of the property management company, all departments should cooperate closely, reduce internal friction, give full play to team spirit, and improve the overall combat capability of the property management company with collective strength.

_, strengthen learning and internal management, strengthen training, standardize various management systems, and improve the quality of personnel. Constantly learn professional knowledge and improve business level. Constantly improve and standardize various management systems to lay a good foundation for the development of various work.

_ do a good job in safety, safety is the eternal theme of enterprises, and prevention is the priority.

The principle of combining prevention with treatment, strengthening education and preventing and treating by groups. Through safety education, we will continuously enhance employees' safety awareness and self-protection ability, and create a safe and comfortable working environment for employees.

The first half of the property company experience summary 4 pages

In the first half of this year, our work closely focused on the general policy of "planning and management, improving quality, sizing up the situation and keeping pace with the times" of the group company, always practicing the general goal of contributing to the construction and development of the group company, strengthening the internal management of the enterprise and cultivating the quality of employees, constantly innovating, striving to complete various tasks, and achieving certain results. The main work is summarized as follows:

I. Work completed

In the final analysis, the management of the community is to provide satisfactory services for the owners. And all this depends on the quality and ability of service providers. At work, we need not only a good attitude and service concept, but also professional management. In this regard, the company has formulated a refined management system, clarified the process procedures, and made a good job of positioning the responsibilities, so that the property work can be carried out in an orderly manner. Secondly, strengthen personnel training, enhance service awareness and establish corporate image. We provide targeted training for employees' professional ethics, etiquette, manners and professional skills, so that on-the-job employees can quickly meet the service requirements. Excellent service has established a good image for the enterprise.

We organized cleaning staff to thoroughly clean and dump the garbage in public facilities, corridors, parking lots, courtyards, flower ponds and lawns in the community, and rectified the sanitary corners; Organize security personnel to carry out holiday safety training, formulate safety emergency plans, clarify the division of labor, implement responsibilities and strengthen measures. In order to strengthen the company's internal management and better serve the owners, we transferred the required and missing files of the property management company from the relevant departments and filed them one by one, and then conducted annual inspection on various procedures, successfully passing the annual inspection required by the relevant departments in advance.

Through the talent recruitment market, we will mobilize on-the-job employees, recruit the required employees by different methods and channels, strictly select and select the best employees, and recruit most of the required employees for the company. At present, the recruitment work is still in progress. We conducted systematic training for new employees, including corporate philosophy, job responsibilities, code of conduct, assessment system, employee handbook, common sense of safe operation, etc. The basic skills of new employees are quickly mastered, and the team service ability is guaranteed.

Second, experience and shortcomings

In the first half of the year, we realized that a good team can't do without the support of superior departments, and a lot of our work can't do without the support and help of group companies. We will closely focus on the group company, strive to serve _ _ real estate in the later period, and strive to build a famous brand of _ _ real estate. At the same time, we also realize that only by serving the community owners sincerely can the owners give us a good "word of mouth". We will continue to strive to improve the quality of service, and strive to make _ _ property a brand property, adding luster to the group company. Of course, there are also some shortcomings in our work, such as: the service skills of employees are not skilled enough, the awareness of safety prevention is not strong enough, the internal management of enterprises is not scientific enough, and the overall quality of employees needs to be improved.

Three. Work plan for the second half of the year

Cultivate the market, increase advertising and establish brand awareness. Do a good job of our return visit, especially the owner's repair report. Timely, sincere and caring service will always be the main line of our work. Do a good job in safety management, safety is the eternal theme of enterprises, and adhere to the policy of putting prevention first, combining prevention with control, strengthening safety education, and preventing and treating by groups. Through safety education, we will constantly enhance the safety awareness and self-protection ability of the owners and employees of the community and create a safe and comfortable environment for the community. Combine the actual situation, consider the details, keep up with the pace of the group company, coordinate the relationship between internal and external departments, and solve problems for the group company.

In short, under the leadership of the group company, our property management company will focus on management, pay attention to training and innovate the service concept; Pay attention to the brand, expand the market and enhance the competitive strength; Attach importance to talents, create opportunities and expand development space; Vigorously develop the real estate market, unite as one and create _ _ brilliant real estate.

The first half of the property company experience summary 5 pages.

Under the guidance of the resolution of the company's board of directors and the leadership of the management team led by General Manager Chen Da, all employees unite and cooperate around the center of operation and management.

"Vigorously develop the real estate market; Unite as one, create brilliant architecture again; Pay attention to management, control costs and improve economic benefits; Attach importance to management, training and innovative service concepts; Pay attention to the brand, expand the market and enhance the competitive strength; Focusing on talents, creating opportunities and expanding development space "is the business policy, which overcomes the market impact brought by the good hardware facilities and low price of newly-built office buildings, as well as the huge business impact brought by the relocation of several major customers in Xiamen due to the company's self-built buildings and the adjustment of national policies.

Strengthen the internal management and external marketing of the property, and take a two-pronged approach to curb the downward trend of the rental rate, so that the operating work has reversed the unfavorable situation, and the rental rate has maintained a steady increase, reaching a maximum of 86.39%; Property management has also made great progress, and the customer satisfaction rate has remained above 98%; The construction of the workforce has also achieved a brand-new situation in which personnel continue to be lean, tasks continue to increase, quality is further improved, and mental outlook is greatly improved.

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