12 entry and exit facilitation measures

12 entry and exit facilitation measures are as follows:

1, providing "My Help" service for the elderly. The entry-exit reception hall of the city actively provides "I help" services for elderly applicants in the whole process of consulting, filling out forms, taking photos, accepting and paying fees.

2. Provide on-site service under special circumstances. Provide service measures such as door-to-door acceptance and card delivery for elderly applicants with mobility difficulties.

3. Open an appointment hotline for the elderly. For elderly applicants who need to apply for a permit but can't use smart devices for online consultation and appointment, they can call the entry-exit service hotline for consultation and appointment, and then go directly to the entry-exit hall window as agreed.

4. Open the "health code" verification fast track. For the elderly who can't handle and present the "health code" through smart phones, the municipal entry-exit accreditation hall will arrange special personnel to assist in completing the temperature detection and related registration procedures.

5. Open a priority window. A special "priority window" has been set up in the reception hall of the exit-entry administration department of the municipal public security to provide a "green channel" for special groups such as the old (including over 60 years old), the young (1-3 years old), the sick, the disabled and the pregnant.

6. Simplify the photo collection process for the elderly. When applying for entry-exit documents, elderly people over 60 years old can reuse the photos of entry-exit documents or resident identity cards that have been processed within 5 years according to their own wishes, without having to take photos again on the spot.

7. Increase self-service outlets. In combination with the promotion of grassroots social governance, we will promote the extension of public security government services to the community, and set up self-service equipment in police stations to let the elderly "run less errands."

8. Provide a variety of payment methods. The payment of license fees provides a variety of choices for the elderly, and they continue to use traditional charging methods such as cash and bank cards.

9, the opening of government service platform certificate express service. Through the online channels such as the website of the Internet government service platform of the National Immigration Bureau, the APP of the National Immigration Bureau, and the third-party platform, convenient services such as document express delivery, postage payment, and full inquiry of express information are provided for the elderly and other people.

10, improving the online experience of the elderly. Upgrade and transform the entry-exit government service platform, add online service functions suitable for the elderly, such as relatives and friends' agency, optimize the operation interface, increase large fonts and button display pages, and realize simplified and differentiated customized operation processes to facilitate the elderly to enjoy more convenient online services.

1 1. Increase facilities for the elderly. In the entry-exit reception hall, the "elderly priority" sign is set up, and the "elderly love seat" is set up, equipped with reading glasses, umbrellas, wheelchairs, medicines, medical first aid kits and other materials to make the elderly feel warm.

12, providing allowance acceptance service for the elderly. For elderly applicants who have forgotten or brought less proof materials such as kinship certificates, they will apply for entry and exit certificates of China citizens and accept vacancies. Older applicants may entrust others to supplement relevant proof materials on their behalf within the prescribed time limit.