Help find English examples of successful entrepreneurs.

Hilton asked the staff, "What do you think you need?" The employees can't answer, obviously they think the conditions are already very good. He smiled and said, "Have a first-class smile! If it were me, with first-class facilities and no first-class smiles, I would rather stay in a hotel full of smiles, although the carpet is very old. Christmas Eve 1938+0887, Conrad Hilton was born in San Antonio, New Mexico, USA. When Hilton was in middle school, she would help her father's small grocery store every summer vacation. He is particularly interested in doing business and receiving customers. After he graduated from the New Mexico Institute of Mining and Metallurgy, his father gave him this small shop. Hilton has made this shop prosperous.

19 19 1, Hilton's father died in a car accident. He buried his father, disposed of the small shop, and was determined to do something big. His mother encouraged him to leave town and explore the world in a big place.

Hilton came to Texas alone with $5,000. He made an investment and decisively bought his first hotel, Maybelle Hotel.

He works hard. Soon, his hotel assets reached 5 1 10,000 dollars. He told his mother this achievement with joy and pride.

After hearing this, Hilton's mother said indifferently, "In my opinion, you are the same as before, except that you have stained your tie a little. To achieve great things, you must master something more valuable than 5 1 10,000 dollars. "

"What's that?"

"Besides being honest with customers, we should try our best to make everyone who has stayed in your hotel want to stay again. You have to think of a simple, easy and lasting way to attract customers so that your hotel will have a future. "

Mother's words were simple, but they made Hilton think hard.

Is there any way to make customers want to stay again?

What are the conditions for a simple and easy' long-term magic weapon without spending money'?

After thinking hard, Hilton finally thought it was a smile. Only a smile can have such a big impact.

The next day, the first thing Hilton did after work was to find all her employees and instill their own business philosophy:

"Smile-remember. The only criterion for me to check your work in the future is, did you smile at the customer today? "

He also renovated the hotel to improve the ability to receive passengers. Rely on "Did you smile at the guests today?" This motto, Maybelle Hotel, quickly became popular.

Hilton has sprouted a new entrepreneurial impulse: to build a hotel named after itself with "first-class facilities"-Hilton Hotel.

On August 4th, 1925, Hilton Dallas was completed.

"First-class facilities, first-class smile", Hilton's entrepreneurial road is getting wider and wider.

1929, Hilton El Paso Hotel completed. At this time, a large-scale economic crisis broke out in American history. Soon, 80% hotels in the United States closed down and Hilton Hotel was in deep trouble.

How to overcome the crisis and tide over the difficulties?

"Does the smile still work?" Someone asked.

Hilton still relies on his "Did you smile at the guests today?" The motto of. He went everywhere with confidence, encouraging employees to cheer up and tide over the difficulties together. Even if he borrows money to live, he will insist on serving passengers and win them with a "first-class smile". He took pains to solemnly appeal to employees: Never put the clouds in your heart on your face. No matter what difficulties you face, the smile on Hilton attendant's face will always belong to passengers!

Hilton's motto has become the motto of every Hilton person. Hilton Hotel service personnel always touch guests from all directions with their eternal and beautiful first-class smiles. Hilton successfully passed the most difficult difficulties of 1933 and gradually entered the golden age. He quickly bought the "Beishan Hotel" in El Paso and Greg Hotel in Longfu, and added many first-class facilities.

"First-class facilities, first-class smile" supports Hilton's career.

In the 1950s, Hilton was not satisfied with starting a business only in the United States. He also established his own "hotel empire" around the world. Madrid, Mexico City, Montreal, Berlin, Rome, London, Cairo, Baghdad, Havana, Bangkok, Athens, Hong Kong, Manila, Tokyo, Singapore ... Hilton hotels have opened one after another. By the end of 1970s, Hilton owned 100 hotels in metropolises all over the world.

From 65438 to 0979, the 92-year-old Conrad Hilton, the world's "hotel emperor" with billions of dollars in assets, passed away, leaving Hilton hotels with "first-class facilities and first-class smiles" all over the world.

Hilton asked, "What do you think you need to get?" Employees can't answer, obviously feel that the conditions are good. He smiled and said: "There is also a first-class smile! If I have first-class facilities and no first-class smiles, I'd rather stay in a hotel where I can enjoy smiles everywhere, although there are old carpets. 1887 Conrad Hilton was born in a Norwegian immigrant family in San Antonio, New Mexico, USA on Christmas Eve. When Hilton was in middle school, she went to his father's small grocery store to help him during the summer vacation. He did business and was especially interested in serving customers. After he graduated from New Mexico Metallurgical Institute, his father opened a shop for him. Hilton's store management is booming.

19 19, January's father Hilton died unexpectedly. He buried his father and planned to make some great shops. Mother encouraged him to leave the construction site in town.

Hilton invested $5,000 to go to Texas alone. He made an investment and resolutely bought his first hotel, the Maybelle Hotel.

He worked hard. Soon, his hotel assets reached 5 100 dollars. He is glad that his proud mother can tell.

Hilton's mother listened calmly and said, "Look, I followed them before you, but I was different from you with some ties. To achieve this, you must master something worth more than $5,654,38+000. "

"What's that?"

"In addition to the honesty of customers, let everyone who has stayed in your hotel want to come again. You should think of something simple and easy, and don't take long-term capital and measures to attract customers, so that your hotel will have a future. "

Mother is very simple, but Hilton is scratching her head.

Is there any way to make customers want to come again?

What conditions should a simple and inexpensive long weapon have?

Finally, Hilton after meditation, that is a smile. It only takes a smile to exert such a great influence.

The day after the first job, Hilton got off work, and all the employees went to them to instill the management concept:

"Smile-remember. I will check that your work is the only standard for customers. Did you laugh today? "

He said that the hotel should be renovated to enhance the ability to receive passengers. "Did you smile at the guests today?" Motto, Maybelle Hotel is quick.

Hilton has sprouted a new entrepreneurial impulse: it will build a hotel named after him with "first-class facilities"-Hilton Hotel.

August 4th, 1925, "Hilton Dallas Hotel.

"First-class facilities and Hilton's smile," the road to first-class business is getting wider and wider.

1929, Hilton El Paso Hotel was completed. At this moment, a bigger economic crisis broke out in history. Soon, 80% of the hotel industry closed down and Hilton Hotel was in trouble.

How to overcome the crisis and pass?

"Does the smile still work?" Someone asked.

Hilton still relies on his sentence "Did you smile at the guests today?" Motto. He firmly rushed to the faith, encouraged the employees to cheer up and tide over the difficulties, and insisted on "smiling" to serve the first-class passengers even if they were in debt, which won the passengers' goodwill. He tirelessly issued a solemn appeal to his employees: Don't take it to heart, no matter what difficulties you face, the smile of the "Hilton" waiter will always belong to the passengers!

Hilton's motto has turned Hilton into everyone's motto. Hilton Hotel's service staff give guests eternal smiles and are first-class and very touched. Hilton successfully passed the most difficult period of 1933 and gradually entered the golden age. He soon bought the "Beishan Hotel" and "Changfu Hotel" in El Paso, and Greg added many first-class facilities.

"First-class facilities, first-class smile" supports Hilton's career.

In the 1950 s, Hilton was not only satisfied with local business. And he himself is in the world of "Hotel Empire State Building": Madrid, Mexico, Montreal, Berlin, Rome, London, Cairo, Baghdad, Havana, Bangkok, Athens, Hong Kong, Manila, Tokyo, Singapore ... Hilton hotels have been opened. By the end of1970s, Hilton had nearly 100 hotels in major cities around the world.

1979, Conrad Hilton, the world's "emperor" with billions of dollars in hotel assets, died in 1992, leaving the Hilton Hotel with "world-class facilities and a first-class smile".