What is the national unified toll-free hotline for reporting environmental issues?

Contact number: (010) 66556089

The Ministry of Ecology and Environment has officially accepted applications for environmental information disclosure since May 1, 2008. The acceptance agency is the Administrative Service Hall of the Ministry of Ecology and Environment, Office The address is: East Gate of the Ministry of Ecology and Environment. Office hours are 8:00-11:30 and 13:30-17:00 (excluding holidays).

Correspondence address: Ministry of Ecology and Environment, No. 115, Xizhimen South Street, Xicheng District, Beijing, Postal Code: 100035

E-mail address: zwgk@mee.gov.cn

< p>Supervision methods and procedures

If citizens, legal persons or other organizations believe that the agency has not fulfilled its government information disclosure obligations in accordance with the law, they may complain to the supervision department.

Complaint hotline: (010) 66556039

Complaint email: zwgktousu@mee.gov.cn

In addition, citizens, legal persons or other organizations can also submit reports to the Supervision Bureau Report to the authorities or resolve it through legal channels.

Extended information

Environmental Emergency Response and Accident Investigation Center of the Ministry of Environmental Protection

The Environmental Emergency and Accident Investigation Center of the Ministry of Environmental Protection is an institution directly under the Ministry of Environmental Protection. Add the signs of "Environmental Emergency Response Office of the Ministry of Environmental Protection" and "Environmental Complaint Acceptance Center of the Ministry of Environmental Protection" to be responsible for environmental emergency and accident investigations.

Manage 12369 telephone complaints and online complaints; participate in environmental law enforcement inspections organized by the Environmental Supervision Bureau; provide environmental impact assessment review opinions on construction projects of industries or units with environmental safety hazards; propose restrictions on approval in relevant areas , watershed approval restrictions, and industry approval restriction suggestions; participate in the loss assessment of severe and extremely large environmental emergencies; undertake the work of the Ministry of Environmental Emergency Command Leading Group Office (referred to as the Emergency Office).

The Environmental Emergency and Accident Investigation Center consists of 6 departments including the General Department, the Emergency Duty Room, the Forecast and Early Warning Department, the First Emergency Investigation Department, the Second Emergency Investigation Department, and the Third Emergency Investigation Department.

Telephone: 010-66556435

Reference: Ministry of Ecology and Environment-Ministry of Environmental Protection Environmental Emergency and Accident Investigation Center

Reference: Ministry of Ecology and Environment-Ecology Information Disclosure Guidelines of the Ministry of Environment