How to download to pdf without entry and exit records?

Cannot download to pdf. Applicants who cannot study abroad (overseas) due to the epidemic from 2019 to 2023 have no entry and exit records and cannot generate entry and exit PDF files. They can provide the Immigration Bureau APP (or mini program) query screenshot page and submit it at the window. Materials will be verified on-site by window staff. Generally speaking, entry and exit refers to the entry and exit of domestic citizens and the entry and exit of foreign citizens.