Have you prepared your luggage for studying abroad?

Luggage collection and customs inspection

1. After the declaration and inspection are completed, follow the aisle instructions to collect your luggage. Please take your luggage off the carousel and check your luggage account number carefully. If your luggage is lost, don’t be nervous. Use the luggage check-in stub on your boarding pass to check with the airline. If you still can’t find it, you must fill out a lost report and write down the name and phone number of the airport service staff for future reference. Query.

2. When queuing for customs inspection, you may wish to choose the shortest line to queue for inspection. Don't look around, hesitate, and don't look at another line to clear customs quickly and change lines temporarily, causing "suspicious behavior" and subject to careful interrogation. Smile, be sincere, and answer all questions, but don't talk too much to avoid asking for trouble.

3. When checking your luggage, you must present your documents. If the customs requires you to open the box for inspection, open it immediately and do not hesitate. If the customs officer indicates that you have passed, don’t doubt it and leave immediately with your luggage. According to US law, customs officers do not have the right to open your luggage without permission, but if they ask you to open it and you refuse, then they will have the right to open your luggage. If any contraband is found in your luggage, it will be confiscated on the spot.

4. Take care of your luggage and don’t pack too much. Do not help anyone carry their luggage through the customs, as you may be used by others to carry contraband. < /p>

Luggage collection, customs declaration form submission and customs inspection

1. Follow the instructions on the aisle and walk to the Terminal baggage claim area (it’s usually OK to follow the flow of people), and follow the computer screen Or sign up for the baggage claim counter to find your flight (the flight is on your boardingcard).

2. Take your luggage off the carousel and carefully check the luggage number, because many suitcases look exactly the same (the United States does not check luggage tags and names like in China, so you can check the luggage tags and names on the suitcases Put some marks on it).

3. There are trolleys at the airport, and some airport trolleys are free.

4. The international airport is very large, and it is often easy to find the wrong carousel when collecting luggage, and sometimes airlines are negligent in their work. Don't be nervous if you can't find your luggage. Use the luggage registration stub on your boarding pass to check with the airline. If you still can't find it, you must fill out a lost report and write down the name and phone number of the airport service staff for future inquiries. (For double insurance, you can pick up a note that can be hung on your suitcase at the check-in desk before taking off domestically, with your addresses in the United States and China written on it).

5. When queuing up for customs inspection, you may wish to choose the shortest line to queue up for inspection. Don't look around, hesitate, let alone watch another line clear the customs quickly and change lines temporarily, which may cause your behavior to become suspicious and subject to careful interrogation. Smile, be sincere, and answer all questions, but don't talk too much to avoid asking for trouble.

6. When checking your luggage, you must present your documents. If the customs requires you to open the box for inspection, open it immediately and do not hesitate. If the customs officer signals that you have passed, don’t be suspicious and immediately take your luggage and leave. According to U.S. law, customs officers have no right to open your luggage without permission, but if they ask you to open it and you refuse, they have the right to open your luggage.

7. If any prohibited items are found in the luggage, they will be confiscated on the spot. The originally packed luggage will be in a mess, and you will have to spend some effort to put the things back in their place. But sometimes you are lucky and can pass the level quickly. Watch your own luggage, neither too little nor too much, and don't carry anyone else's luggage through customs. Be careful of others using you to bring drugs.

8. Always pay attention to your luggage ID and never leave it to prevent it from being stolen by others.

9. If the amount brought into the country exceeds US$10,000, you should proactively declare it to the customs and fill in Form 4790.

If there is a transfer

If you have to transfer after entering the country, you have to estimate the time and check in at the airport counter of the airline you want to change as early as possible. Of course, your luggage still needs to be checked in again. . If the airport is large, to avoid taking the wrong route, go to the information and ask the staff. After the plane change procedures are completed and the confirmed plane door is found, you may have a period of rest. At this time, you might as well walk around, stretch your muscles or go to the toilet.

How to handle baggage emergencies

If you find that your baggage is damaged in the cargo hold, you should handle it at the baggage carousel or at a dedicated counter provided by the airline. To deal with baggage damage, passengers must fill out a baggage damage report. The airline will arrange for a dedicated person to repair the baggage, or the passenger will have it repaired by himself and then send the receipt back to the airline to obtain a claim.

If the damage is so severe that it cannot be repaired, some airlines will compensate you for a new suitcase, while others will compensate you in cash at a depreciation rate of 10% per year, based on the year the luggage was purchased.

According to the International Air Transport Association regulations: If luggage is damaged during international transportation, a written complaint should be submitted to the carrier within seven days of the damage. But airlines say it's best to respond at the airport, otherwise they will need to fill out a separate report afterwards explaining why the damage to the luggage was not immediately discovered.

How to avoid losing luggage

Large luggage hauled by airlines are picked up on the carousel. Due to the large number, it is likely that the wrong luggage or luggage may be stolen or transferred luggage. If you find that your luggage is missing, don’t panic first. Look around to see if there are similar luggage that have been taken by mistake. If you really can’t find it, quickly ask the terminal staff for help. Bring the luggage tag and ticket to the airport. Lost and Found Registration.

If you use a new suitcase, remember the characteristics, color and size of the suitcase, otherwise you will be at a loss when picking up your luggage.

In order to avoid the loss of luggage and damage to checked items, there are several ways to avoid accidents:

a. Be sure to write the English name and school address on the luggage, so that it is easier to check in. The airport was recovered. Each airline will provide a luggage tag for customers to write their contact address and phone number. Once lost, the airline can return the luggage according to the luggage tag.

b. The more detailed the description of the luggage, the better. If you can identify the special tags on the luggage, it will be easier for those looking for it. You can put eye-catching stickers or pictures on your luggage to make it easier to find (some students put panda pictures on them, which is a good idea).

c. If it is a fragile item, it is best to put it in a more secure place or not put it in your luggage at all, because some airlines are not responsible for compensation for fragile, valuable or perishable items.

d. On international routes, if the checked baggage is lost, some airlines will first give the passenger a certain amount of compensation to purchase daily necessities before the passenger's baggage is found, and the cost will be borne by the airline itself. According to the decision, some airlines will give passengers a compensation of US$20 per day during the verification process; some airlines will also pay passengers a one-time compensation, usually around US$100-150. The specific amount depends on the specific situation at the time.

Go through the loss reporting procedures

When you find your luggage is lost at the airport, please go through the loss reporting procedures first: report the loss immediately to the airport's "Lost Found Office" (LostFound). The clerk will fill out the "Luggage Accident Report" for the passenger, which includes the flight route and the number of pieces of luggage carried. They will also take pictures of various luggage for the passenger to identify. The information will be entered into the computer and the luggage will be found through the international luggage search network. The name of the station where the luggage was lost. If it is not retrieved within 21 days, the airline at the last stop will be responsible for settling the claim. According to the airline's "Terminal Compensation Rules", for passengers who transfer multiple times, the airline taking the terminal is responsible for the compensation.

About the amount of compensation

According to International Air Transport Association regulations: the compensation limit for checked baggage is approximately US$9.7 cents per pound (US$20 per kilogram, for German Airlines it is US$20 per kilogram) 53.5 marks), the compensation limit for carry-on luggage is USD 400 per passenger. For all journeys within the United States, relevant laws stipulate that the airline's compensation limit shall not be less than US$1,250 per passenger.

The U.S. Department of Transportation also stipulates that if the luggage cannot be recovered after being lost, the airline will compensate the passenger up to US$3,300. However, the specific implementation requires a rather long certification process, generally ranging from 21 days to 45 days. In addition, if the luggage is late and causes inconvenience to passengers, some domestic airlines stipulate that the compensation for delayed luggage on domestic routes is 100 yuan, and the compensation for delayed luggage on international routes is 250 yuan.