Five comments on the summary of annual petition work

Letters and visits can play the role of supervision, suggestions and feedback, and are also an important embodiment of the participation of the whole people in politics. Do you know how to write an annual summary of letters and visits? The following are five essays on the summary of the annual petition work that I have compiled. Welcome to read and share.

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Summary of annual petition work 1

"Stability first" and "safety first" are the focus of current school work, and doing a good job in school letters and visits is the premise of achieving stability and ensuring safety. Letters and visits are an important channel to closely contact teachers, students and staff, and an important work to resolve internal contradictions and promote school reform, development and stability. Letters and visits from our school in the past year are summarized as follows:

First, establish an organization and clarify responsibilities.

Our school attaches great importance to peace and stability and understands the significance of letters and visits. The leaders of the school party Committee fully realize that the petition work is a highly political mass work and an important channel for the school to communicate with teachers, students and parents. It has played a role in keeping close contact with the masses, fully mobilizing the enthusiasm of teachers, students and parents for caring, caring and building schools, and maintaining a safe and United political situation. Therefore, we should take the overall situation of social stability as the core of the petition work, take into account the sufferings of faculty, students and their parents, constantly improve our ideological understanding, and do a good job in school safety and stability from all aspects. The school holds a regular meeting on letters and visits every month, making overall arrangements, insisting that school leaders take the lead in doing a good job in safety and stability, taking overall responsibility for safety and stability, and ensuring that the leadership has a clear division of labor and has specific personnel to deal with it. In other words, some people ask questions and some people pay attention to the work of letters and visits, and the work of letters and visits can be implemented.

All offices in our school strictly follow the principle of letters and visits, clarify responsibilities, reflect them step by step in case of special circumstances, accept them in sections, and put an end to repeated petitions. All offices seriously receive letters and visits, take facts as the basis, and solve practical problems reflected by the masses in a serious and responsible manner according to laws and policies, and do a good job in ideological and political work in depth and in detail. With a highly responsible attitude, solve the problems in the office, this grade and this class, never let go, and never pass them on to superiors. In addition, the school also stipulates that those who are not responsible for their work and cause leapfrog petitions or serious consequences will be seriously investigated for responsibility.

Second, standardize work and strengthen communication.

In order to ensure the orderly development and effective implementation of the petition work, our school has also formulated a petition work system to clarify the standardization of the petition work, that is, warmly receiving visitors and patiently listening to opinions.

Report the received letters to the leader in time and handle them according to the instructions of the leader. For the letters transferred from the higher authorities, the results should be reported in time, and the letters should be registered to record the petitions. Strengthen duty, information and letters and visits. On the premise of standardizing management and strengthening supervision, strengthen the communication between the higher and lower levels, departments and collectives within the school, give full play to the role of the leading group for letters and visits, take emotional integration as a method of communication and coordination, do a good job of teaching staff, students and parents, and solve problems at the grassroots level; Standardize the petition behavior, create a good petition order, and bring the school petition work into a normal, reasonable and orderly track according to law. All offices and grade groups can judge and deal with problems at the first time, and everything is recorded. For those that are difficult to handle or can't be handled at the moment, the school department should first do a good job in ideological work, explain the situation to the faculty, explain the truth, and do the work carefully and effectively. In addition, for the difficult and hot issues reflected by faculty, students and parents, school leaders can quickly deal with the problems through the best and fastest measures through special administrative meetings after understanding the situation, and can make records and feedback.

Third, strengthen management and education.

Letters and visits are often caused by unstable security factors. In order to fundamentally prevent leapfrog petitions and collective petitions, the school has made great efforts to ensure the safety and stability of the campus. The school has a special security department, which regularly concentrates on organizing special forces to carry out the investigation activities of unstable factors, especially focusing on the ideological status of key personnel, the surrounding environment of the campus, food hygiene and safety management, dangerous goods management, fire safety facilities, etc. Immediately take effective measures to solve problems and hidden dangers, and strive to eliminate unstable factors in the bud, thus effectively preventing the occurrence of major accidents.

Adhere to the system of investigating contradictions and disputes once a month, and further intensify the mediation of contradictions and disputes. For problems with tendentiousness and signs, especially those involving the vital interests of the masses such as the implementation of national policies, finance and promotion of professional titles, especially those that may lead to petitions or even leapfrog petitions, actively intervene in advance, take the initiative to take measures to ensure that the problems are solved before the letters and visits are formed, and the emotional personnel are visited by the main leaders, and they are appeased, explained and responsible. The school further strengthened the publicity and education of safety legal system, and carried out long-term, extensive and in-depth publicity and education of safety legal system for all teachers and students, especially strengthened the education of traffic safety, network safety, fire safety and food hygiene safety, enhanced the safety awareness of teachers and students, became familiar with relevant safety systems and knowledge, and improved their self-prevention ability.

Fourth, go deep into the grassroots and strive for democracy.

Teachers' symposiums are held regularly in our school to listen to teachers' opinions, suggestions and demands. Through the symposiums, we can keep abreast of the difficulties in teachers' work and life, give care and encouragement in their work and life, and strive to create a "harmonious family" atmosphere in the whole school, so that teachers and staff can gradually form a sense of responsibility and honor to love the school and feel at home. The school attaches great importance to some hot and difficult issues generally reflected by teachers. If it can be solved in time, they will seek countermeasures and support through various channels to minimize the difficulties between teachers and students. Because the Party Committee of our school attaches great importance to the work of letters and visits, attaches importance to the safety and stability of the campus, and actively pays attention to the teachers, students, parents and social trends, the school situation is stable and harmonious. In a year's time, the school did not have any problems in the work of letters and visits, but did not do enough in some details. Therefore, as always, we should attach great importance to this work and make due contributions to ensure the orderly development of the school.

Summary of annual petition work II

In the work of environmental protection letters and visits in _ _ _ _, our bureau has always taken the protection of the interests of the people as the center, strictly enforced environmental protection laws, adhered to the purpose of serving the people, thought about the people's thoughts and expressed their urgency, paid close attention to environmental protection letters and visits, realized the one-stop service of reception, registration and reply, improved the level of letters and visits and played a good social effect. The following is a summary of the environmental protection petition work of our bureau in _ _ _ _:

First, strengthen the leadership of environmental letters and visits and make every effort to improve the ability to investigate and deal with them.

Environmental protection letters and visits reflect the voice of the people to a certain extent. Therefore, the investigation of letters and visits is directly related to the image of environmental protection departments among the people. First, our bureau has established a working mechanism in which the top leaders personally take overall responsibility, the leaders in charge are specific and persistent, and the petition work is included in the main agenda, and major problems encountered in the petition work are studied and solved in time to guide the petition work; The second is to decompose the work objectives of letters and visits into various functional departments. The environmental protection report work of our bureau is mainly undertaken by the environmental monitoring brigade, so that the task goes to the department and the responsibility goes to the individual, forming a situation in which * * * undertakes the petition work together; Third, a series of petition work systems and processes have been formulated, which have standardized the strict requirements of the petition work of our bureau from reception, registration, leadership review, handling, supervision, completion and feedback, so as to further standardize and institutionalize the petition work.

Second, strengthen the service tenet and change the work style.

In order to make the work of environmental protection letters and visits change from passive to active, and effectively prevent problems before they happen, we have mainly done the following work: First, actively report the work and listen carefully to opinions. The second is to strictly examine and approve the environmental protection of construction projects and strictly implement the environmental evaluation system and the "three simultaneities" system. In the process of project examination and approval, simplify the examination and approval procedures, implement one-stop examination and approval, implement leadership responsibility system for projects that need superior examination and approval, help the construction unit to coordinate the examination and approval procedures, strictly control the generation of new pollution sources, and do a good job in preventing letters and visits from the source. Third, strengthen the supervision and management of old pollution sources, and fundamentally reduce the causes of environmental protection letters and visits.

In _ _ _, our bureau received calls from the masses 17, 3 were supervised by the county government, and 2 were approved by the municipal environmental protection bureau. In the process of handling, the bureau leaders held an office meeting in time to arrange the deployment, and rushed to the scene to investigate and understand and deal with it in time; For the people's visits and calls, everything was handled and the visiting people were answered in time. This not only insists on the seriousness of law enforcement, but also convinces people by reasoning. None of the closed cases petitioned, which avoided the occurrence of environmental complaints and received good results.

Three, strengthen the construction of letters and visits, and strive to adapt to the new situation of letters and visits.

The construction of letters and visits team is the guarantee to do a good job in environmental letters and visits. In order to meet the needs of environmental letters and visits in the new era and solve the environmental problems reflected by the people in time, we have taken the following measures: First, in order to maintain and ensure social stability, our bureau has opened the "12369" environmental reporting hotline, and implemented the system of being on duty all year round 12 hours and 24 hours in special periods. The second is to strengthen the legal concept of the petition staff, and constantly improve the level of administration according to law, so that the legal concept of the petition staff is further enhanced and good results have been achieved. The third is to enhance the sense of responsibility and mission of the petition staff and further improve their ability to mediate petition cases. Through the implementation of these measures, the overall quality of the petition team has been improved, and the ability of emergency and fair mediation has been enhanced.

Four. Existing problems and future work plan

Although the environmental petition work in our county has made some achievements, there is still a big gap with the requirements of the party and the people for environmental petition work. Therefore, in the next step, our bureau will always focus on "protecting the environment is to safeguard the fundamental interests of the people" and strive to improve and strengthen the work of environmental letters and visits.

First, seriously explore the laws and characteristics of letters and visits under the new situation. We should further improve our working ideas and enrich our working experience according to the new practice. The second is to intensify the investigation and handling of cases to ensure smooth channels for letters and visits. We firmly believe that with the leadership of the county party committee, the county government and the municipal environmental protection bureau, the correct guidance of the county letters and calls bureau, the close cooperation of relevant departments and the support and support of the people, our county's environmental letters and calls work will certainly achieve better results.

Annual petition work summary 3 pages

According to the organizational arrangement, I have been working in the county letters and calls bureau for four months. During the period, I visited and persuaded the bureau leaders and colleagues, transferred to the office, and conducted field research. I didn't do much, but gained a lot. Really benefited a lot and gained a deeper understanding. Now the self-summary is as follows:

First, the detailed explanation of the petition policy, all terms point to "according to the law."

Letters and visits are the "barometer" and "weather vane" of social dynamics. Compared with other professional work, it has its unique complexity and policy. Sincerity and enthusiasm are not enough to do a good job in letters and visits. We should not only be familiar with the Party's policies, laws and regulations, but also have a high level of policy theory, know how to seize opportunities and correctly use effective resources such as administration and law.

"If you want to do a good job, you must sharpen your tools first." As a new recruit on the petition front, I can only make full use of my leisure time, seriously study the petition regulations, national policies and relevant laws and regulations, and take the initiative to consult the bureau leaders and colleagues. Through studying and soliciting opinions, I have greatly improved my understanding of the work of letters and visits and its importance, and my policy and theoretical level and mass work ability have also been greatly improved, so that I can quickly enter the work role in a relatively short period of time.

Second, there are a large number of letters and visits, each of which concerns the interests of the masses.

The interests of the masses are no small matter, and people's feelings are like fire! When people come to visit by letter, no matter they are individuals or groups, most of them think that their rights and interests have been violated, and ask the government to uphold justice for them, help them solve problems or make suggestions to the government. Letters and visits mainly focus on enterprise restructuring, special care and relief, labor and social security, land acquisition and demolition, and law-related litigation. Except for some ulterior motives, almost everything is related to the vital interests of the masses. Moreover, in real life, some letters and visits are indeed caused by a few departments' simple methods, unrealistic style and inadequate policy implementation.

In this regard, as a petition worker, although I am only on temporary duty, I can deeply feel that the petition work can't be done without laws and feelings for the masses. I must learn to put myself in the people's shoes, especially for those vulnerable groups and those in need. _ _ At the end of the year, Zhang _ _ from Wutian Village, Wan 'an Town came to the Bureau of Letters and Calls with her husband, reflecting that her mother was mentally ill, her father suffered from severe epilepsy, her adopted son's husband was severely disabled in the face, and her daughter was still in primary school. Recently, she went to the city hospital for medical treatment because of physical discomfort. She was diagnosed with congenital atrial absence and needed to be transferred to a higher hospital for surgery. The medical expenses alone exceed 654.38 million yuan. This makes the originally poor families worse. Where is the high medical cost? Every time I talk about sadness, Zhang _ _ can't help crying. This situation is really worrying and even more worrying. During the interview, we not only tried our best to comfort them, but also guided them to apply for assistance from the women's Federation, civil affairs and other relevant departments, and immediately started to handle it, petitioning the leaders in charge for instructions and transferring them in time in order to solve their difficulties as soon as possible.

Third, the petition work is meticulous, and the piles are connected with the government and the people.

The petition department is a window to reflect social conditions and public opinion, and a bridge and link between the party and the government and the masses. As concrete implementers, petition workers must always be the spokesmen of Party committees and governments, the agents of mass petition, and the representatives of social conditions and public opinion. To do a good job in letters and visits, we must always observe people's feelings, listen to people's voices, and solve people's doubts, doubts, disturbances and difficulties. Specifically, it is necessary to insist on explaining every appeal reflected by the masses in a serious and responsible way in terms of laws and policies, so that the masses can understand it, and they can't be vague, let alone shirk it; To meet the policy requirements, it is necessary to coordinate the relevant departments to solve them as soon as possible; For those who have unreasonable requirements, we should dare to show our attitude and take the initiative to do a good job in education and guidance. In practical work, we should persist in taking solving the problem of people's letters and visits as a process of ideological education and policy and legal publicity, help the people understand the actual situation, the principles, policies, laws and regulations of the party and the state, and the efforts made by all parties to solve problems, guide the people to correctly handle the relationship between individual interests and collective interests, local interests and overall interests, current interests and long-term interests, and consciously safeguard the overall situation of reform, development and stability.

As time goes by, I am more and more aware of the bridge and link function of letters and visits. So I try my best to do every specific job, from daily interview and persuasion to office transfer and even field trip. I must not affect the overall situation of work, the relationship between the party and the masses and the credibility of the government because of my own fault or negligence.

Especially with the increasing practice of letters and visits, I participated in the reception and handling of several group visits and repeated visits reflecting the "Six Tides Reform" in agriculture, the renovation of the shanty towns in the former Xinguangchang, and the demolition of resettlement sites by the government and Taiwan Province. In the meantime, I took the initiative to meet the former, warmly received, and actively assisted leaders and colleagues to solve doubts and doubts about petitioners. At the same time, we should pay attention to safeguarding the dignity of the party and the government, maintaining the flesh-and-blood ties between the party and the people, and strive to contribute to the harmonious and stable development of our county.

Fourth, from top to bottom, petition cadres are diligent and honest, and they are hands-on.

There are only eight people in the county letters and calls bureau from the director to the staff, including drivers and trainee college students. It goes without saying that the task is heavy and the work is hard. Moreover, I have no right and no profit, and I am willing to be poor, which is admirable! In particular, the lofty spirit of the bureau leaders who are highly responsible for their work, as well as other diligent and hard-working comrades, have deeply infected me and taught me a lot-not only to do things, but also to be a man!

In short, after four months of attachment training in the county letters and calls bureau, I have always insisted on taking it as an opportunity to learn and exercise, as a rare opportunity to enrich myself and develop myself. Facts have proved that I have gained too much and benefited a lot in these four months. I am very grateful to the organization for providing me with such a rare opportunity, and I sincerely thank the leading comrades of the Bureau for their concern and help!

4. Annual petition work summary

In _ _ _ years, since I transferred to this unit, with the careful guidance of the leaders and the care and help of my colleagues, I have studied political theory and cultural business knowledge seriously, always bound my words and deeds with rules and regulations, earnestly performed my post responsibilities, made every effort to do my job well, and successfully completed various tasks.

First, constantly strengthen the study of political theory and comprehensively improve their own literacy.

First, constantly strengthen the study of political theory and comprehensively improve their own literacy. I am determined to constantly strengthen the study of political theory, improve my own quality, take Scientific Outlook on Development as the guide, aim at improving my own quality and ability, put learning first, constantly improve my ideological and political quality and professional work level, carry out theoretical study correctly and deeply, deeply understand its spiritual essence, and enhance my political acumen. By studying the rules and regulations of letters and visits, we can learn all kinds of documents and meeting spirit of higher authorities about letters and visits, and learn the basic knowledge of secretarial work in other departments of the organs. Through learning, I am familiar with the methods and common sense of letters and visits, have the basic literacy of secretarial work, and the ability of secretarial work has been greatly improved.

Second, earnestly perform their duties and strive to complete their own tasks.

In the work, earnestly perform their duties and strive to complete their own work tasks. When performing their duties, they can be self-denial and obey the arrangement of leaders; Be able to receive visitors warmly, handle daily affairs in time, and strive to do their job well; Can strictly follow the rules and regulations of the unit, abide by the system of work and rest and duty, perform job responsibilities, carefully collect all kinds of information according to their own work practice, accurately understand and master the work dynamics of the unit, analyze the main problems existing in their work, summarize and sort out in time, scientifically coordinate their work and complete the task on time. Over the past six months, we have drafted 43 secretarial materials, sent and received 166 documents, sorted out 33 documents, received 3 1 person visits from the masses, participated in mediation of letters and visits from township departments for 4 times, and successfully completed the target responsibility assessment of 17 departments.

Third, strengthen self-cultivation and exercise, and develop civilized and healthy living habits.

Strengthen self-cultivation and exercise, and develop civilized and healthy living habits. Cultivate and exercise civilized and healthy living habits. I can integrate into the collective, respect leaders, unite with comrades, strictly restrain my words and deeds, always remind myself that I am a party member and a cadre, and consciously safeguard my unit and my image. Can actively communicate with colleagues, be willing to help colleagues, give play to their own advantages, and actively participate in various cultural and recreational activities of the unit.

In short, over the past year, I have made some achievements in my study, work and life, but there are still some shortcomings. First, the overall familiarity with the petition work is deep enough; Second, the mastery of secretarial work is not comprehensive enough, and the ability to write official documents needs to be further strengthened; Third, as office workers, they did not give full play to the role of combing and connecting the internal work of the unit. I will continue to study these problems and improve them in time. I hope that in the future work, leaders and colleagues will spare no effort to enlighten me and correct me in time. I will study hard with greater enthusiasm, redouble my efforts and strive for greater progress and better grades.

Annual petition work summary 5 pages

Letters and visits are the bridge and link between the party and the government and the masses. Doing a good job of letters and visits plays a very important role in maintaining the advanced nature of the party and stabilizing the ruling foundation of the party. It is also of great significance to enhance people's trust in the party and government, promote economic development and all-round social progress, and create a stable and harmonious social environment.

First, strengthen leadership and put letters and visits into the important work schedule.

Letters and visits are the basis for a unit to maintain stability. In strict accordance with the "Regulations on Letters and Visits" and the spirit of relevant documents, our bureau unified its thinking, made clear its objectives, and put letters and visits into the overall important work schedule.

(a), the establishment of a leading group. Adhering to the "people-oriented" concept, a leading group for bureau letters and visits was established, with the party secretary and director of the bureau as the team leader, the deputy bureau as the deputy team leader, and the person in charge of the bureau stock room as the members, forming an efficient and coordinated working mechanism.

(2) Improve the reception day for letters and visits from leaders. Members of the leading group arranged a reception day for letters and visits. In addition to the reception day system, they also adhere to the special system of receiving letters and visits on call, requiring all staff of the bureau to report any letters and visits at any time.

(3) Transparent petition system. Rules and regulations are on the wall, and receptionists are on the wall, which creates a good working environment for the reception of letters and visits.

(4) Strict responsibility system for letters and visits. The responsibility system shall be implemented for the reception of letters and visits and the acceptance of complaints, and the duty system shall be strictly implemented to ensure that there is no vacancy in the reception of letters and visits and the acceptance of complaints. Set up a "reception room for complaints (consultation) from foreign companies" and open a "hotline for complaints (consultation) from foreign companies" to effectively build a bridge for communication with foreign companies.

Two, strengthen measures to raise the petition work to a new level.

The work of letters and visits is a very arduous and complicated work. Firmly establish the concept of "the interests of the masses are no small matter", receive them warmly, handle them carefully, and give feedback in time, so that "everything echoes" and the quality of letters and visits has been significantly improved.

(1) Do a good job of reception and acceptance. First of all, it is ideologically correct that "good people don't petition, and there are no good people in letters and visits; Good things don't come out of letters and visits, and letters and visits don't have good things, and unremittingly carry out "opening the door to receive visits"; The second is to determine the requirements of "six hearts" in behavior. In other words, we should receive visitors warmly, listen to the report sincerely, understand the situation carefully, explain patiently, solve the problem sincerely and handle the problem fairly. The third is to treat visitors with "three ones", a greeting, a stool and a cup of tea, so that visitors feel at home.

(2) Focusing on the principle of "grasping early, grasping small and grasping signs", combining with the statistical submission of investment data, extensively collecting information of foreign-funded enterprises, conducting in-depth investigations, forecasting ahead of time, and nip in the bud. Seriously handle letters, visits and complaints. First of all, do a good job of receiving and acceptance records; Second, leaders timely read and approve letters and visits, so that general letters and visits are examined and approved by leaders in charge, and important letters and visits are collectively studied and handled by team members; Third, handling letters and visits complaints should adhere to principles, handle affairs impartially, and not violate policies and intensify contradictions.

(3) Strictly implement the responsibility system for letters and visits and handle complaints from foreign enterprises in a timely manner. The problems reflected by foreign companies should be investigated and dealt with as soon as possible, and efforts should be made to close the case. Throughout the year, the joint letter 1 letter of laid-off workers of the county oil company was handled, and the leaders of the bureau attached great importance to it. Through multi-party coordination, the problem has been solved, and the feedback from the petitioners is satisfactory, avoiding repeated petitions and leapfrog petitions.

(4) Strengthen the return visit of letters and visits. Send 15 person-times to foreign companies regularly or irregularly to learn about the implementation of letters and visits, and do everything possible to reduce the repeated return visits of letters and visits, so as to further improve the management and service level of foreign companies.

(5) Strengthen the basic work of letters and visits. Take the initiative to investigate and visit more than 20 outdoor enterprises, listen to the opinions and voices of foreign companies, solve problems for foreign companies, and cooperate with relevant departments to solve some problems encountered in production and operation for three outdoor enterprises. In the past year, our bureau has not visited or petitioned any city, province or Beijing.

My bureau's plan and goal for 20__ years is to do more detailed work and resolutely do a good job in letters and visits. Resolutely control the petitions to zero.

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