Summary of the rules for returning and changing international flights during the epidemic period

China has started importing cases from abroad. Recently, China announced the reduction of national flights and the temporary suspension of foreigners' entry. Friends who have already bought international air tickets look at your air tickets. How are you? If you need a refund, you should know the refund rules.

On February 7th, the first platform of Flying Pig was launched, involving regional air ticket orders with China passports (excluding Hong Kong, Macao and Taiwan) or Hubei certificates. No matter whether the airline insurance policy has been covered or not, users can unsubscribe at Feizhu for free, and the longest travel time can cover the end of April.

I have an exit plan, but the information changes frequently. What should I do?

It is recommended that you use the push-to-talk inquiry service for entry and exit information officially launched by the National Immigration Bureau. You can instantly query the control measures of various countries and the traffic situation at domestic ports during the epidemic prevention and control period.

It involves the policy of free return and change of air tickets.

I. Scope of application

Buy tickets starting with 822 before 0: 00 on June 24, 2020 +65438. The itinerary involves the actual flight of China United Airlines and the flight code KN.

Second, the tax exemption policy.

Within the validity period of the ticket, you can refund the ticket free of charge at the original ticket purchasing channel, and refund the ticket price and refund fee in full.

Passengers who need a refund can contact:

1. Tickets purchased through China United Airlines official website, mobile phone official website, mobile APP client and official WeChat account can be directly logged into personal account and processed in the order details interface.

Mobile official website, mobile APP client and official WeChat account purchase tickets.

Self-service Refund/Rescheduling Tips

"cancelled flights"

There are four convenient ways to help yourself.

0 1 China United airlines APP

Open China United Airlines APP and click "Abnormal Flight Refund".

02 China United Airlines official WeChat

Open the official WeChat of China United Airlines, click "air ticket reservation" and click "abnormal flight cancellation".

Official website of China United Airlines

Open China United Airlines official website and click "Order Center".

04 China United Airlines applet

Note: Applets can only handle "cancelled flights" by themselves. Open the China United Airlines applet and click "Self-help" to reschedule the abnormal flights.

China International Airlines, China Southern Airlines, China Eastern Airlines, Hainan Airlines and Sichuan Airlines.