The National Immigration Management Agency 12367 service platform is online. What kind of help can it bring to people?

The National Immigration Management Agency 12367 service platform is online. This comprehensive service platform can help people with unified management of immigration business consultations, opinions, and suggestions. There will be no inconsistent and long phone calls. The time is busy! Moreover, this time it also provides bilingual, 24/7 human services in Chinese and English.

What is the positioning of 12367?

The National Immigration Management Agency 12367 service platform is a comprehensive service platform that uniformly accepts business consultation, opinions and suggestions and other service requests in the field of immigration management. It is an integrated customer service center for China's immigration management that faces the whole country and radiates around the world.

National Immigration Administration

The National Immigration Administration is managed by the People's Republic of China and the Ministry of Public Security. The main personnel come from the active establishment of the National Public Security and Border Defense Forces

In 2018, the Public Security and Border Defense Forces withdrew from the armed police force and were all converted into people's police establishments. Bureau) leadership.

Service process of 12367 service platform

Step 1: Dial 12367

Step 2: There are two language options to choose from within the country: Chinese and English; overseas The call will be transferred to the Immigration Service Center agent for processing, and three options are provided: Chinese Mandarin, Cantonese and English.

If you choose Chinese within the country, the system will provide the caller with 3 service options; if you choose English, you will be directed to the call agent of the Immigration Service Center.

All overseas applications will be handled by the call agent of the Immigration Service Center.

The third step: Domestic Chinese business independently chooses port customs clearance and border passage, entry and exit documents, and opinions and suggestions?

United government service hotline 12345

The 12367 branch center returns to the 12345 hotline where it is located, retains the number and call seats, and seamlessly handles and quickly handles difficult requests transferred by the 12345 hotline.

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It is of great significance

The launch of the 12367 platform this time promotes the modernization of the national governance system, based on the fundamental needs of the people, simplifying the service process, and making the service process transparent and open. This is the continuation of 12345, 12123, 12121, 12306, 12315, 12358, 12366 and other national hotlines have been updated again. I wish our motherland will get better and better!

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