What management experience does 7-Eleven have?

As the largest convenience chain store in the world, 7-Eleven's management experience is worth learning. The following is my management experience of 10 7-Eleven. Welcome to read!

1, collaboration

1927, Joe c Thompson was an employee of nanguo ice company. It occurred to him that he wanted to eat milk, bread and eggs on the dock he managed. Because ice can keep food fresh, others are well known. Collaboration is the core content of 7-Eleven convenience store chain.

2. Continuous improvement is the key.

Depito told his leadership team: "As long as I can keep the company moving forward, I will spare no effort. I want to see where we are not doing well enough. In the long run, this spirit will make us do better. " I believe Joe knows a Japanese word called "Excellence", which means constantly improving management concepts.

3. A new perspective can reveal many missed opportunities.

At the exhibition, there were some aging light bulbs in the most popular store of this chain store, which became a safety hazard. The maintenance department said it would take a month to replace them all. The question is: shouldn't those shops with good benefits get priority logistics support?

4. Employees can motivate management.

Igor, a truck driver immigrant from Kazakhstan, really inspired Joe's enthusiasm to become a better executive through his unremitting efforts, indomitable working attitude and enthusiasm for work.

Many great leaders start from the bottom.

Depito comes from a blue-collar family. After graduating from West Point Military Academy, he worked in PepsiCo. My road is similar. You always hear people complain about the lack of opportunities in conversation. I think this is a big obstacle to success.

Communication is always a challenge.

For distant franchise enterprises and thousands of subsidiaries, it is always a great challenge to exchange and transmit information in the huge retail network. During the exhibition, a shop always routinely throws away a lot of bread that can't be sold during the day, which should have been used for charity projects.

7, copy the successful experience

A branch in Long Island can sell 2500 cups of coffee every day, more than any other branch. Danny, Joe's right-hand man, found that Dehall, the branch manager, knew almost all the customers' names. Do you also know the names of all your clients?

8. * *. Fighting power comes from infrastructure and material distribution.

At the West Point Military Academy, Depito was trained to ensure that all equipment was always in normal operation and "always on standby". Behind the scenes, 7- Eleven vigorously spread the distribution center, support center and huge food logistics network, which is a practical exercise for his business training.

9. There are tricks in everything.

On a doughnut production line, "Danny" couldn't keep up with the speed of the conveyor belt until the instructor Phil showed him how to work more effectively. This also applies to the business field, no matter how big or small your business is, or even humble.

Engineers make outstanding managers.

Depito, Larry O 'Donnell, who are engaged in waste management, and the health manager from the technology industry have all been engineers, and so have I. Of course, I know many losers in this field, but on the whole, they are excellent managers. Do you know why?