Is the hotel management major good for employment?

Employment prospect of hotel management major

Hotel management is one of the top ten hot industries in the world, and senior hotel management talents are always in short supply worldwide. According to the statistics of the World Tourism Organization, tourism has become the largest industry in the world, and it is growing at a double-digit rate every year. In the international talent market, hotel management talents are in short supply.

The scenery is infinite, and the demand for hotel management talents is large.

People from China may be impressed by this. Most of the hotel employees we know in China are well-paid people. Hotel management professionals rank sixth among the top ten million-yearly salary occupations in China.

The hotel industry in North America is quite developed, which is closely related to the local economy. With good economic development, the company has many opportunities to expand its business, travel abroad and training opportunities; There is also a private holiday tour, and it is indispensable to stay in a hotel; The competition between hotels is fierce, and high-quality managers are needed.

However, few new immigrants in Canada are engaged in hotel management, mainly because they don't understand the industry. In fact, the employment rate in this industry is very high. Although the salary is lower than that of the IT industry, it is still ideal.

The industry involved in the hotel management major is an industry in which people deal with each other, and there is no need for too many other professional and technical knowledge. As long as you are a very open and active person and like the work of dealing with people, then this industry is very suitable for you.

Especially in the hotel management industry, there is no age limit. The older you get, the richer your experience in dealing with people and the stronger your ability to handle things. For the well-educated new immigrants from China, the major of hotel management is a good opportunity to do management simply and easily.

Hotel management covers a wide range, including star hotel management, international tourism business management, high-class restaurant management, casino management, golf course management, clubs and nightclubs, which are all very fashionable in recent years. According to my working experience in North America, it is easier for new immigrants to find a job as a domestic manager. There are many foreigners in the housekeeping department, which has certain requirements for the management level of managers, but the language requirements are not too high; In particular, the management of this department is trivial and needs careful consideration, which is suitable for China people. It was not difficult to find a supervisor position at first. 1-2 years experience, it is easy to find the opportunity to be a manager.

The courses of hotel management major are also very easy to learn. No matter what major you study, as long as you have enough confidence in solving interpersonal relationships, you have already succeeded halfway.

Application guide

Famous schools offering hotel management courses in the industry include Lausanne Hotel Management College in Switzerland and Huatai Hotel Management College in France. The entrance requirements of Lausanne Hotel Management College are relatively high, and you must also pass the interview entrusted by the school to the formal language center. Huatai Hotel Management School teaches in English, requiring IELTS score of 5.5 or above. Graduated from hotel management, college graduates with one or two years of work experience can also apply.

Present situation of hotel management industry in China

Domestic education can't meet the needs of hotel industry development.

Every year, millions of college graduates worry about not finding jobs all over the country. They think that the workplace is saturated, but worldwide, senior hotel management talents have been in short supply. According to national statistics, as of 20 12, there were nearly 4 million vacancies in hotel management positions in China.

Many colleges and universities in China have set up hotel management colleges and majors. Why can't domestic graduates meet the vacancy of hotel management? Obviously, the reason is that domestic hotel management education cannot meet the needs of the industry. The teaching methods in domestic universities are basically pure theoretical education, which is an armchair strategist. However, hotel management is an industry with high professionalism and practical experience. Domestic teaching methods greatly limit the development of students and make them lack of practicality. In addition, hotel management needs to contact people from all over the world, practitioners need to have an international perspective and have high requirements for foreign language ability, while the domestic education model is difficult to provide students with a multicultural learning environment.

Open the fog of hotel management

"Hotel management is the work of serving people" halo effect makes many people misunderstand hotel management. In fact, we often see waiters, receptionists, butlers, etc. They are part of the hotel operation and are responsible for the hotel operation. Even non-hotel management graduates can be competent through training, and there is no need to hire overseas hotel management graduates. The backstage administrative part of the hotel that people can't see is the powerful pillar of the hotel. These positions not only require employees to be familiar with service standards and service processes, but also need to have organizational management ability, operational ability and practical experience. These positions in the hotel administration department are the employment direction of overseas hotel management graduates. In addition, the sales and marketing department, which is responsible for formulating hotel development policies and marketing plans, the banquet department for planning hotel large-scale activities and reception, and the market communication and public relations department for establishing and maintaining good relations between the hotel and customers and the public are all powerful backstage parts of the hotel. Croal graduated from HIM Hotel Management College in Montreux, Switzerland in 2005, and now works as a senior consultant of human resources in Shanghai Bund Peninsula Hotel. According to Coral's experience in HR, she believes that only those who have studied in Switzerland can be qualified for HR work in international star-rated hotels, and most domestic students in related majors are engaged in front desk work.

Characteristics of talents needed by hotel industry

From the characteristics of the industry, the hotel industry welcomes those middle and senior managers with strong professionalism and comprehensive ability. Mr Xi Jiwei, the administrative director of China Office of SEG Swiss Hotel Management and Tourism College Group, said that those talents with strong foreign language ability, international vision, professional training and practical experience are especially favored by international star-rated hotels. Moreover, the hotel industry is definitely not a "youth-eating" industry, because with the increase of work experience, people's experience is accumulating, their ability to handle things is getting stronger and stronger, and their work status will rise steadily.

Analysis on Employment Prospect of Hotel Management Major

First, China's economy is booming and hotel management is booming.

20 10 China's total economic output surpassed that of Japan to become the second largest economy in the world. At the same time, the National Tourism Administration announced that in the next decade, China will become the largest tourist receiving country in the world, and the number of China residents leaving the country will also increase significantly. The Twelfth Five-Year Plan clearly stipulates that tourism is a national strategic industry. Under the influence of a series of good macro-environment, the hotel industry, as an important part of tourism, will show a strong development momentum. The development of tourism has promoted the rapid development of hotel industry in China. Especially with China's successful hosting of Beijing Olympic Games, Shanghai World Expo and Guangzhou Asian Games, China has set off a hotel boom. In addition to the rapid development of local brand hotels in China, Marriott, Shangri-La, Sheraton, Hilton and other world-renowned brand hotel groups have entered the China market, increasing investment and joining.

At present, there are 65 five-star hotels in China, and there are about 500 hotel projects under construction, under construction and just completed according to the five-star standard. According to statistics, the average annual growth rate of the number of star-rated hotels in China in recent three years is 6%, while the average annual growth rate of the number of five-star hotels exceeds 15%. The forecast data is that by 20 13, the number of international hotel chains in China's 30 largest cities will increase by 52% on the current basis. It is conceivable that in the next few years, there will be at least one Hilton, Intercontinental and Sheraton hotel in prefecture-level cities, county-level cities and even small towns (at least in coastal areas) in China. By then, the number of five-star hotels is bound to increase in batches. By February of 20 1 1 year, there were 13908 star-rated hotels in China, with an increase rate of 130% compared with 2000. About 1600 new hotels are put into use every year in China, with a total investment of nearly 400 billion yuan.

Secondly, under the new situation, the hotel management industry in China is facing the talent shortage problem.

According to national statistics, as of 20 10, there are nearly 2 million vacancies in hotel management positions in China. 20 1 1 The word "labor shortage" frequently appears in the news information of major websites, TV stations and newspapers. As the tertiary industry, the hotel industry has become the "hardest hit" of labor shortage! After the spring year of 20 12, the labor shortage sweeping the hotel industry is still raging, which can be described as "the first thunder in the Year of the Loong". Among all kinds of employment groups, many catering enterprises are thirsty for talents for catering service personnel, and some high-end hotels even offer waiters a monthly salary of 10,000 yuan. Many managers of star-rated hotels have said that it is urgent to solve the talent gap in hotels!

Many universities in China have set up hotel management majors. Why can't domestic graduates meet the vacancy of hotel management? Obviously, the reason is that the educational output of domestic hotel management cannot meet the actual needs of the industry.

The teaching methods in domestic universities are basically pure theoretical education, mostly on paper. Even though some schools have set up corresponding practical courses with reference to the European hotel management education model, they are all guided by the theory of Chinese people's self-summary, and the teachers lack practical hotel management experience, and the final result is still behind closed doors. Therefore, it is often difficult for many graduates of hotel management in China to get the heavy responsibility of hotels. More often, they have worked at the grassroots level of hotels for several years, and it is difficult to be promoted to a higher position because their ability limits their development.

Therefore, in recent years, more and more hoteliers choose to go abroad for further study after working for several years, so as to improve their horizons and abilities. When they return home gilded, they are waiting for the opportunities and development prospects they wanted before going abroad.

Third, the industry challenges faced by modern hotel management practitioners: how to become all-round talents?

Hotel management is an industry with strong professionalism and practical experience. At the same time, it is also an international industry that originated in the west and spread to all parts of the world, and needs to integrate multi-ethnic cultures. Especially at the moment when the concept of global village has changed from concept to reality, hotels and tourism in China need to meet not only guests from all corners of China, but also guests from four oceans and seven continents. Furthermore, the development mode of hotel industry has also changed from the independent operation of inns to the comprehensive operation of groups and chain stores, and it has developed and developed in many directions at the same time.

Therefore, a truly powerful hotel must require employees to have an international perspective, be proficient in local culture, have strong foreign language skills, have practical skills in unemployment services, and enrich professional business management knowledge and skills. However, the domestic hotel education model is difficult to cultivate such talents for these hotels.

Main courses of hotel management specialty

Basic courses of hotel management: introduction to hotel management, guest room warehouse management, hotel front desk management, bar and beverage service, catering service and management, financial management and budget, hotel human resource management, hotel workflow monitoring, workplace hygiene and safety, customer service quality and service project promotion, food hygiene inspection, food nutrition, hotel tourism regulations, hotel public relations, etc.

Employment situation of hotel management specialty

The hotel industry has always been a neglected treasure in the workplace. The employment prospects are good. With the rational return of career planning consciousness, some industries with good development prospects, great potential and high salary are especially concerned by parents and students. Among them, the hotel industry is especially regarded as a "treasure" that has not been fully tapped in the workplace.

1. Many famous universities in the world offer hotel management majors. In the courses of tourism and hotel management of these prestigious schools, paid internships ranging from half a year to one year and activities combining theoretical courses with practical operations are provided, and the employment rate of graduates is much higher than that of students of other majors.

2. With the sustained recovery and rapid development of the global economy, the development speed and employment rate of the hotel industry in the world and China will far exceed the traditional industries.

3. The salary and social welfare income of the hotel industry are much higher than those of other traditional industries, and its working status will rise steadily with the increase of working experience.

All the large, medium and small cities in China regard tourism as the source of economic growth, and the government and social investment will continue to increase, making it the most dynamic industry in China.

5.20 10 Shanghai World Expo will greatly promote the vigorous development of China's hotel industry, and the industry prospect is very optimistic.

Characteristics of hotel management specialty

Feature 1: The industry has a large capacity.

As one of the top ten hot industries in the world, thldl.org.cn's hotel management major has always been a global employment hotspot. With the 2008 Beijing Olympic Games, the 20 10 Shanghai World Expo, the 20 10 Guangzhou Asian Games and more and more international large-scale events being held in China, there is an increasing demand for hotel management professionals in China.

In recent years, hotel groups of well-known brands all over the world have been aiming at the China market, investing and joining vigorously, resulting in the situation that the supply of senior professionals in the industry is in short supply. According to the statistics of the National Tourism Administration, there is a job in the tourist hotel industry every minute in the world.

Feature 2: Lack of senior and middle-level talents

Judging from the characteristics of the industry, the hotel industry especially needs those middle and senior talents with strong professionalism and comprehensive ability. According to the college, those talents with strong language skills, global vision, the most advanced training in the world and practical experience will be particularly favored by hotels.

Feature 3: Attach importance to qualification and sustainable development.

Hotel management industry is not a "youth meal" industry that some parents think. An industry that can serve for life. Because with the increase of qualifications, the more experience you have in dealing with people, the stronger your ability to handle things.

Feature 4: Higher salary and welfare benefits.

According to the latest Salary Report of Professional Managers in Hotel Industry in China issued by China Hotel Association, the average annual salary of professional managers in hotel industry in China in 2007 was15130,000 yuan. As far as five-star hotels are concerned, the average annual salary of hotel general managers in Beijing, Shanghai, Guangzhou, Shenzhen and Suzhou has exceeded 220,000 yuan. In addition, the hotel industry also provides employees with decent working environment and multiple hidden benefits such as food, clothing, housing and transportation, which are not available to workers in other industries.

Training objectives of hotel management specialty

This major trains secondary vocational and technical application-oriented professionals who are suitable for the first line of production, construction, management and service and are fully developed morally, intellectually, physically and aesthetically. Students are required to master the basic theory of economic management, the basic knowledge of hotels, restaurants and tourism, and have the basic management and service capabilities of hotels. After graduation, students mainly go to hotels, guesthouses and guest houses to engage in basic management, catering and room service.

Summary and Analysis of Hotel Management Specialty

At the 20 1 1 China Hotel New Perspective Summit Forum, Zhong Huiyan, the largest Swiss hotel management college group of SEG (Swiss Education Group), said that overseas hotel management students, especially Swiss hotel management talents, not only received international and diversified hotel operation management education, but also learned management knowledge such as human resources, marketing and public relations, as well as business models of international hotel chains and catering enterprises. In addition, the international students from China who graduated from Swiss hotel management not only improved their multilingual communication ability, but more importantly, they were more familiar with China's national conditions and local cultural customs than foreigners, and they could really cater to the needs of customers in China and the world when making decisions and handling various hotel projects.

Tourism is a thriving industry, so hotel management is also a sunrise specialty. With the gradual improvement of tourism management system and the better combination of theory and practice, the prospect of hotel management specialty is very bright. As far as hotel management is concerned, there are 975 1 star hotels in China, and more than 8,000 public hotels are entering the market economy. The demand for hotel management talents has greatly increased, and the treatment of hotel managers is relatively high in the management. At present, there are 17 international hotel management groups investing in or managing high-star hotels around the world. The hotel industry is expanding and the demand for talents is increasing. Thousands of international hotel management talents are needed every year. Within three years, there will be 800 hotels in Beijing. There is a strong demand for senior hotel management talents, and the employment prospect of hotel management is very optimistic.

Customer manager

Xiong Bing Tower is a three-star foreign-related hotel, located at the intersection of Jingsan Road and Hong Zhuan Road in Zhengzhou City, and officially opened on 200 1. It belongs to the reception unit designated by the provincial government and is an excellent star-rated hotel in Henan Province. There are deluxe suites, executive suites, deluxe standard rooms, single rooms, ordinary standard rooms and other types of rooms *** 18 1, and the room facilities are high-grade, complete and comfortable. All kinds of large, medium and small conference rooms and multi-function halls can receive 500 guests at the same time, and are suitable for and successfully undertake various forms of thematic press conferences, lectures, academic exchanges, business negotiations and other conference projects and business activities.

Job description: Job responsibilities:

1, responsible for organizing the cleaning of guest rooms and public areas;

2. Supervise, train and evaluate the cleaning and service work of subordinates according to standards and procedures, ensure that hotel rooms are clean and well executed, meet the service needs of guests and be responsible for the management of items in the rooms;

3. Supervise, guide, inspect and train the floor supervisor, warehouse manager, PA foreman and other management personnel of housekeeping department to implement the post responsibility system, implement the principles, policies and plans, and regularly put forward opinions and suggestions on the appointment and dismissal of cadres and the rewards and punishments of employees to the general manager;

4. Responsible for supervising and inspecting the fire safety work in the management area of housekeeping department, strengthening relevant training, ensuring that every employee in the department is familiar with fire emergency measures, actively cooperating with the security department to keep all fire exits unblocked and fire-fighting equipment in good condition, and ensuring the safety of guests' lives and guest room property;

5. Patrol and check the areas managed by departments such as guest rooms every day and make relevant records, and pay attention to collecting the opinions and requirements of guests, so as to find problems in time, continuously improve the work and improve the service level.

Requirements:

1, with a three-star hotel and more than 2 years of department manager management experience; Graduated from hotel management or related major (college degree or above), healthy and handsome; Under 35 years old

2. Familiar with guest room operation knowledge and received professional training; Strong organizational and management skills.

3. Good communication skills and team leadership.

4. Have a good spirit of cooperation and professionalism. Strong pressure resistance, professional autonomy, willing to learn, high professionalism and good professional ethics.