The online reservation for Hong Kong and Macao Pass is full. Can I go to the lobby window?

Can do it. There are online and offline channels for booking Hong Kong and Macao Pass. If the online reservation is full and cannot be made, you can make an appointment offline. Therefore, if the online booking of Hong Kong and Macao Pass is full, you can go to the lobby window. The Travel Permit to and from Hong Kong and Macao, commonly known as the Two-way Permit, is a travel document issued by the Exit-Entry Administration of People's Republic of China (PRC) and People's Republic of China (PRC) (namely, the State Exit-Entry Administration, with two brands in one organization) to China mainland residents for private travel to and from Hong Kong or Macao, visiting relatives, engaging in business, training, employment, studying abroad and other non-official activities.