Is JD.COM's self-management more reliable than third-party sellers?

Not reliable. I placed an order at 2pm on July 5th, 20 19, and bought a new Sony KD-75X8000G 4K HD LCD TV on July 5th, 20 19. Since there is no Sony TV store in Xinxiang, I bought it in JD.COM. I was worried that night because I didn't often buy it in JD.COM and didn't know the difference between self-operated and third parties. In Baidu, I inquired about the information comments of JD.COM third-party Vision E-Commerce Co., Ltd., and saw that a customer bought the same model Sony TV on June 3, 20 19, and found that the serial number of the outer package was smeared, and there was something wrong with the unpacking machine. The third party and JD.COM customer service refused to solve the problem, so I immediately canceled the order and communicated with the seller that night. I checked and the goods are still in the third-party warehouse. But the seller sent the goods to me the next day (10:00 am the goods are still in stock). At 7 o'clock in the afternoon, the goods arrived at the door of the community. I got on the SF Express and saw that the bar code had also been altered. Without an invoice, I refused to sign it on the spot. Up to now, it has been 1 1, and the seller has not informed the courier of the specific address to return the goods for four days. Delayed my payment, let me bear the round-trip freight to 600 yuan. I asked SF to check the actual freight order number, 203 yuan for one way. The shop was so dark that customers didn't discuss it. Unscrupulous businessmen and JD.COM's inaction.