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The difference between a golden key and a platinum housekeeper
Different service scope, different job responsibilities.
1. The main task of Golden Key Service is to provide personalized agency service, help customers solve problems and provide opinions and information. Platinum butler service can include executive floor butler, sales butler, conference butler, etc. Its service scope is also more open.
2. The golden key service is provided by the concierge desk staff located in the lobby area, and will provide corresponding services according to the needs of the guests. Platinum butler's service is more personalized and meticulous, and is committed to providing guests with value-added and humanized service experience.
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