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Model essay on supermarket preservation work plan (3 collections)
Looking back on the work history of 20__ years, there are fruitful joys, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. As a store manager, I feel a great responsibility. In order to do a good job in the supermarket and serve customers better in _ _ _ years, combined with my working experience in _ _ _, the following work plan is formulated.
First, improve professional skills.
Constantly study and summarize, be strict with yourself, be honest with others, improve work efficiency, take strengthening service quality and improving overall performance as its own responsibility, set up a good image as the traction, stimulate the work enthusiasm of all employees on the premise of adhering to the influence of behavior and demonstration, strengthen the implementation and implementation of the shift supervisor and administrator system, strengthen on-site management, handle customer complaints and appeals, do a good job in customer return and exchange system, and strive to satisfy customers.
Second, commodity management.
Adhere to the tracking of commodities in short supply, strive to improve the artistry of commodity display, achieve the main position of commodities, and reflect strong seasonal display and related display. Carefully analyze the commodity structure and market demand, adjust the commodity structure in time, control the inventory reasonably, and avoid the backlog of funds. At the same time, do a good job in competition analysis, form a differentiated advantage with competitors, and put forward the competition principles of emphasizing width, neglecting depth, emphasizing chain and neglecting substitution, so that the goods can further form the chain advantage of __X supermarket while perfecting the consumer market.
Third, loss prevention.
Vigorously standardize the operation process and system of loss prevention personnel and strengthen the concept of loss prevention for all staff.
Fourth, staff management.
Strive to improve the morale of all employees and motivate them in various ways. Strengthen the training, guidance and assessment of outstanding employees by the leading group, as well as the assessment of competent cadres, and cooperate with the purchasing department to manage goods and track out of stock. Seriously implement the environmental sanitation of the store, let employees form good habits, actively cooperate with the company to carry out various on-site management holiday promotion activities, and improve the store performance.
Verb (abbreviation for verb) service management
Strengthen the cultivation of employees' service consciousness and regard service as the external expression of corporate culture and the embodiment of comprehensive competitiveness. My colleagues and I will make continuous efforts to move towards this goal step by step, improve the service system, track the service throughout the whole process and fully penetrate customers.
Selected monthly work plan of fresh supermarket II
First, be familiar with the working environment.
1, familiar with the responsibilities of the floor supervisor, the daily work flow of the floor supervisor and the coordination department of related work;
2. Be familiar with the managers and employees on this floor and ask about their work;
3. Be familiar with all counters on this floor, including their names, specific locations, business nature, mode and status.
Second, find the problems in the current work
1. According to the previous stage of work, find out the loopholes in the current workflow, such as whether there are problems that the department can't solve, and whether there are problems that need the assistance of relevant departments but there are no specific people and methods to implement;
2. Whether all employees on this floor are clear about their job responsibilities and corresponding work processes, whether they have the ability to do their jobs and the problems that need help in their posts, and whether they do their jobs according to the corresponding requirements;
3. Understand the problems that need to be solved in the operation of counters on this floor, such as lighting, commodity display, inventory backlog, etc.
Third, solve the problems in the current work.
1. Improve work flow and rules and regulations, seek help from superiors to solve problems that can only be solved with the support of department superiors, and communicate and coordinate with relevant departments to solve problems that can only be solved with the assistance of relevant departments;
2. Train the employees at this level to make them have the necessary abilities for their posts and be able to do their jobs according to the company's requirements;
3. Communicate and coordinate with all counters to solve the problems they need help to solve.
The above work is the main work idea, which should be implemented in the specific daily work management:
1, manage the sales of this floor;
2. Have a clear understanding of counter sales, goods and personnel on this floor;
3. Be responsible for the work distribution, attendance, gfd and code of conduct of the front desk and clerk;
4. Help subordinates solve problems in their work;
5. Train subordinates and track and check the training effect;
6. Handling customer complaints;
7. Strictly implement the company's rules and regulations;
8. Timely and accurately feed back commodity information and customer needs and suggestions to the company;
9. Be responsible for the environmental cleaning, lighting, props maintenance and safety of the venue;
10, change it in time and check the store display;
Model essay on supermarket fresh-keeping work plan 2 Job responsibilities of the manager of fresh-keeping department
Objective In order to clarify the responsibilities of the manager of fresh food department, this regulation is formulated. application area
This regulation applies to all stores of the company. Process personnel management
Arrange the shift of department head, guide and master the shift of department head. Check the attendance, gfd, service specification and schedule implementation of department heads and employees.
Review the attendance cards of department employees and sign them.
Recruit, promote, reward and punish, fire sales staff and control staffing. Approve the distribution scheme of performance bonus. Formulate and implement training plans for supervisors and employees, improve the quality and skills of employees, communicate with supervisors frequently, and clearly point out the advantages and disadvantages of supervisors. Fill in the cadre assessment form at the end of the month and hand it over to the personnel.
Improve the management level of supervisors and train reserve cadres.
Communicate with employees and supervisors to understand their psychological dynamics. Solve problems in time and do a good job of coordination.
Put forward suggestions on personnel adjustment, and control the personnel expenses and staffing of the department.
Cultivate the team spirit of mutual cooperation, and fully mobilize and stimulate the work enthusiasm of employees by all possible means.
Organize weekly and monthly supervisor meetings and arrange weekly and monthly work schedules for personnel. Others. merchandise control
Decompose monthly sales, gross profit, inventory and other indicators into various departments and groups. Check the surface hygiene, commodity display and warehouse conditions. Check whether the goods are packed neatly. Check the freshness (production date, shelf life) and quality of the goods. Check the implementation of employee receiving and returning procedures.
Check whether the price tag and other signs are complete and the content is correct. Check the sales report of the previous day and analyze the sales situation of each department. Check the order. Supervise the replenishment of goods at any time.
Understand the sales situation of the day, control the ordering situation according to the sales volume, and pay special attention to the promoters.
According to the category management, put forward the adjustment scheme of single product display and hand it over to the store manager. Examination and approval of goods damage list.
Check and supervise the addition and replacement of goods on the shelves and off the shelves of various departments and groups.
Review the payment list, inspection list and return list made by the accountant, and sign after confirming that they are correct. Check the implementation of the transmission report.
Make inventory plan and organize inventory work.
Analyze the inventory results, check whether the gross profit of each department is normal, and prepare to adjust the plan. Arrange and implement various promotion plans of the company.
Whether the promotional goods arrive, whether the patterns are neat and rich, and whether they are updated on time. Put forward suggestions on commodity promotion by season and region.
After the promotion, summarize, analyze and archive the promotion data. Ensure sufficient promotional items.
Control the loss and reuse of fresh food, and control the quality index. Others.
Marketing and service
Understand customers' needs and suggestions, and report to the store manager. Review and signature of market questionnaire.
Communicate with customers to understand their opinions and suggestions on departments and shopping malls. Continuously strengthen the service consciousness of employees in this department and improve the service level. Others. asset management
Prosecute the use of our equipment, facilities and other assets. coordinate
Communicate with manufacturers (distribution centers) to understand the problems existing in the purchase, return and exchange of goods by various departments and groups and solve them in time.
Communicate with purchasing department.
Communicate with financial accounting, grasp the cost of each department in time, analyze the profit and loss of each department, and coordinate the work of each department.
Hold regular meetings, point out the problems existing in various departments and groups, formulate solutions, stipulate the deadline for solution, and plan the work for next week.
The store is on duty every week, dealing with customer disputes on the same day, checking the receipt and loss reporting, checking the hygiene, surface layout and equipment operation of the whole store.
Coordinate relations with other departments and strengthen cooperation. Put forward suggestions for improvement to the store manager. Others. other
Sue the health of the department. Signs of suing this department.
Prosecution of necessary marks such as commodity safety certification and quality inspection.
Model of supermarket preservation work plan Article 3 Emerging supermarkets should make overall development plans, starting from single supermarkets and gradually turning to super-large comprehensive supermarkets to establish chain supermarket brands.
I. Operation and management
1. Define the organizational structure of the company.
(1), manager (1)
(2), deputy manager (1 person, not set, all directly managed by the general manager)
(3) Business Department: According to the actual situation of the company, you can set up supervisor positions in various regions.
(4) Finance Department: Cashier and Accountant (2 persons are expected)
(5) Administration and Personnel Department: personnel, procurement, warehouse management and other positions (3-5 people are expected).
2. Pricing management
Price war is also a means of competition, which is not undesirable, but the pricing should be moderate, which can not only achieve the company's goals, but also benefit the long-term development of the market. First of all, we should compare the competitive products in the market with the prices of our company. We can divide the products into three aspects: high-grade, middle-grade and durable. It is also necessary to compare the quality, cost and style of products with competitors, and analyze the reasons for price differences, as well as market advantages and market positioning. On this basis, we can get the pricing standard and product price.
3. Marketing
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