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Seek an office management system. There are six people in our office. I found it too lazy recently. Need a system.
Chapter I General Provisions
Article 1 This Code is formulated in order to strengthen the management of the company, maintain the good image of the company, specify requirements, standardize behaviors and create a good corporate culture atmosphere.
Chapter II Detailed Rules
Article 2 Service specifications:
1. Instrument: Company employees should be neat and generous;
2. Smile service: when receiving inquiries and requests from people inside and outside the company, you should comment on the other party and respond with a smile, and never offend the other party;
3. Language: use language norms in any occasion, with moderate tone and volume, and no loud noises are allowed;
4. On-site reception: In case of guests entering the workplace, they should be politely discouraged and ensure that someone is received in the office during working hours (including lunch time);
5. Answer the phone: Answer the phone in time, and generally do not ring more than three times. If the receiver can't answer, the nearest staff should take the initiative to answer, and make a record of answering important calls. It is forbidden to occupy the company telephone for too long.
Article 3 Office order
1. During working hours, you are not allowed to leave your post without reason, chat, eat snacks or make loud noises, so as to ensure a quiet and orderly office environment.
2. The work communication between employees should be conducted in the designated area (hall, conference room, reception room and general manager's room) or through the company's internal telephone. If you need to talk in a personal workspace, the time is generally not more than three minutes (except in special circumstances).
3. The staff should do a good job in the hygiene and cleaning of personal work area before the start of working hours every day and after work, and keep the articles clean and the desktop clean.
4. The special equipment of each department shall be cleaned regularly by the personnel designated by the department, and the office shall be responsible for the regular cleaning and maintenance of the company's public facilities.
5. When the office equipment (including communications, lighting, audio and video, computers, etc. ) If any damage or malfunction is found, employees should report it to the office immediately so as to solve the problem in time.
Chapter III Responsibility
The inspection and supervision department of this system shall be implemented by the company office. In violation of this regulation, the salary will be deducted by 50- 100 yuan.
Second, the office materials management regulations
Chapter I General Provisions
In order to rationalize the management of office materials, meet the needs of work and reasonably save expenses, these Provisions are formulated, and the executive department of these Provisions is the office.
Chapter II Classification of Materials
1. The company's office materials are divided into low-value consumables, pipe products, valuables and physical assets.
2. Low-value consumables: pens, paper, batteries, staples, glue, etc.
3. Pipeline products: stapler, punching machine, scissors, art knife, folder, calculator, etc.
4. Personal storage items: personal use and storage of materials above 300 yuan that involve future expenses;
5. Physical assets: the price of materials is above 300 yuan, such as air conditioners, computers, cameras, video cameras, etc.
Chapter III Procurement of Office Supplies and Materials
1. In principle, the procurement of office supplies and materials of the company is unified by the office, which belongs to special materials and can be purchased by the requisitioning department with the consent of the office.
Purchase orders should be filled in when purchasing goods, and items purchased within 300 yuan should be submitted to the department manager for approval and the office for approval; The department leaders above 300 yuan (including 300 yuan) agree, the office reviews and the general manager approves.
2. The office shall designate a special person to be responsible for material procurement, and adopt the following methods:
1) fixed point: the company orders large supermarkets to purchase goods.
2) Timing: Purchase at the beginning of each month.
3) Quantification: dynamic adjustment to ensure the inventory rationality of standing materials.
4) Special items: compare the products of many manufacturers and choose the best.
Chapter IV Acquisition Management
1. According to the classification of materials, the company implements different materials collection methods:
2. Low-value consumables: sign and receive directly from the office supplies keeper.
3. Tubing: sign for it directly from the office keeper.
4. Valuables: Collect according to the collection degree of special documents.
5. Physical assets: The office will set up a physical asset management account to accurately record the current situation of fixed assets.
Chapter V Company Material Borrowing
1. Anyone who borrows the office equipment of the company needs to fill in the Material Borrowing Form, which shall be signed by the department head for approval.
2. If the borrowed materials are overdue, the office has the responsibility to urge them to be returned.
3. If the borrowed materials are damaged or lost, they should be priced or compensated at a discount according to the specific situation.
Chapter VI Supplementary Provisions
1. When new employees arrive at their posts, the management department will notify them to go to the office to collect office supplies; When a person leaves his job, he must go through the formalities of returning office supplies to the office. Without the approval of the office, other departments may not go through the resignation procedures.
2. The office has the right to control the total expenditure of office supplies for each employee.
3. The Personnel Department shall be responsible for the interpretation, supplement and revision of these Measures, which shall be promulgated and implemented after being approved by the General Manager.
Three. Measures for the administration of fax use
(I) General Provisions: These Measures are formulated to strengthen the management of fax use in the company.
(ii) Scope of use
1. These measures are applicable to all situations where the company uses fax machines.
2. The scope of use includes local, domestic and international faxes.
(3), fax receiving management
1. The reception of fax is included in the Company's management measures for receiving and dispatching, and is uniformly received by the receiving and dispatching personnel.
2. After receiving the fax, fill in the receiving register and distribute it to the receiving departments and personnel in time. The originals involving company affairs are kept by the administrative department, and the business department keeps copies.
The fax machine of the company should be turned on and off at any time.
(4) Fax sending management
1. All departments and personnel send faxes, which are sent by the transceiver; Important documents can be sent by the parties themselves.
2. Fax sending must be approved by the leader, fill in the registration form and send it in time; If it cannot be sent for some reason, it shall promptly notify the relevant parties to handle it separately.
3. The original fax is kept by the Administration Department.
(5) supplementary provisions
The fax phone can't be used as an ordinary phone, so as not to delay sending and receiving faxes.
Four, the company on duty management regulations
I. General Provisions: This system is specially formulated to ensure the normal working order and property safety of the company.
Second, the management system
1. Duty personnel: The company establishes the duty system of the company or department according to its own situation;
2. Duties of department heads: The company establishes a system of duties of department heads according to its own situation.
Three. The focus and content of management
(1) employees are on duty.
1. Purpose: To maintain the daily work order of the company and contact and handle affairs in time;
2. General working hours are responsibility time;
3. Key points on duty:
1). Check the cleanliness of the office;
2). Telephone recording, processing and forwarding;
3). Tasks assigned by leaders.
(2) The department head is on duty.
1. Purpose: focus on the company's business work;
2. Generally, off-duty hours or holidays are duty hours;
3. Key points on duty:
1). Receive visitors after work;
2). Deal with the unfinished work;
3). Deal with emergencies after work;
4). When answering the phone on duty, the personnel on duty should record the call time, unit, caller and main contents;
5). Visitors on duty should record the visiting time, unit, visitors and main contents, and put forward handling opinions;
6). The personnel on duty shall fill in the duty log accurately as required.
Four. customs regulations
1. Observe the duty discipline, hand over the shift on time, and ask for leave in advance to arrange temporary replacement;
2. Stick to your post when you are on duty, and don't gather people to play cards, watch TV or sleep;
3. Do a good job in anti-theft and fire prevention within the specified time, especially strengthen the supervision of key parts;
4. Reception guests are loose outside and tight inside, warm greeting, high vigilance, good at identifying the intentions of people coming, keeping his mouth shut and not talking casually;
5. The personnel on duty pay close attention to the whereabouts of leadership activities, and can get in touch in case of emergency. Information of public security, fire protection, hospitals, water supply, gas supply, power supply, communications and other departments, as well as addresses, telephones and routes of trains, planes and taxis, should be placed in obvious places for emergencies;
6. In case of emergency, you should be calm and dare to take responsibility. On the one hand, we should boldly take emergency measures to avoid delays; On the other hand, report to the competent leader in time or report to the police in conjunction with the public security department.
Five. Attention should be paid to answering the call on duty:
1. Be polite: No matter whether you call in or visit, you should take the initiative to inform the company name, position and name. If the other party doesn't inform you, you should ask politely.
2. Use civilized language to avoid rudeness;
3. For important or long-term calls, please ask the other party to repeat;
4. For the call to the company leader, first ask the company name, position and name of the other party, and then gently answer "Please wait a moment, I will help you find it" before handling it;
5. Be kind, polite and answer the questions you ask and consult;
6. In addition to reporting the tension at any time, a number of telephone calls are generally reported in a centralized and orderly manner;
7. Increase the duty force on holidays, and the head of the company's department will take the shift, solicit the consent of subordinates, arrange the duty list, and print and distribute it to all relevant departments and personnel;
8. According to the needs, single employees of the company can be arranged to be on duty, and appropriate overtime subsidies can be given.
Supplementary clause of intransitive verbs
1. The staff on duty and the person in charge of the department on duty are tax-free, and can be on duty by turns if necessary.
This system shall be interpreted and supplemented by the personnel department, and promulgated and implemented after being approved by the general manager.
This system has been in force since May 2004, and it will be the same when it was revised from May 65438 to May 2004.
Attachment: Purchase requisition
purchasing requisition
Project name, quantity, unit price and total amount
1
2
three
four
Total amount of RMB:
Name of supplier and telephone quotation.
1
2
three
Arrival time and payment terms
Approval (all applications) Department Head Approval (below 5,000 yuan) Office Head
Review (all applications) the financial supervisor approves (more than 5,000 yuan) the general manager.
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