I want to find a colleague. This colleague was not in my department before. I used to work in a five-star company.

analysis of common interview questions

1. self-introduction

generally speaking, an open-ended question will be asked at the beginning of an interview to give job seekers a chance to introduce themselves. For example, "Why do you apply for this job", "Please introduce yourself", "What are your hobbies", "What advantages and disadvantages do you think you have when applying for this job", "How will you do this job well" and so on.

Answering this kind of question is like doing it for yourself, so you must keep two main points in mind:

1. Answer closely to the responsibilities and requirements of the post and try to be concise and objective. When you recommend yourself, you should be focused and concise. Just as you can only remember one sentence and introduce yourself for a minute or two, the interviewer can only remember one or two characteristics of you. When introducing yourself, objective facts are more credible than rhetoric. For example, "I learned the recruitment information of your company. From …, I can see that you want to recruit … (job requirements) and I … (own advantages). My goal is ... (career planning), and your company is just ... (demand) "; "Your introduction just now reminds me of a period of work experience ..."

2. Self-introduction should not completely repeat the contents of your resume. "My name is XXX, and I'm from XX School, majoring in XX, and I graduated from undergraduate (junior college). In addition to the introduction you see on my resume, I'd like to talk about my specialty in XXX. My biggest feature is ... (Give an example in combination with job requirements) ".

second, doubt (challenging question).

Enterprises often examine the EQ of candidates by suddenly questioning: "We think you are too young/too old for this job, what do you think"; Tell me about your shortcomings, will you? "What do you think you lack in applying for this job"; "Your major is not right, why should we hire you?" and so on.

It should be pointed out that since companies meet for an interview, it is an affirmation of their resumes. Suddenly questioning is in the hope that the applicant will state the reasons and refute them. Therefore, when you answer, you must be calm, avoid emotional and tit-for-tat, so as not to cause the interviewer's disgust.

We might as well start with some euphemistic words, such as "Your words have some truth, but not all of them". Pay attention to evidence when stating reasons. "After reading your recruitment, I found that what you value most is ... and I ... (hard work, proof of performance)"; "I won't say that my shortcoming is that I work too hard and don't pay attention to rest (laugh, ease the interview atmosphere). My biggest weakness is that I will be extremely nervous when facing top managers, unusually nervous, and sometimes even incoherent or even aphasia. If you don't make a mistake, you will blush and your heart will beat. I guess this is a continuation of the phobia of teachers at school (pay attention to the last sentence, which is enough for the interviewer to forgive you for this shortcoming) ".

To answer challenging questions, sometimes we can change our thinking and avoid contradictions skillfully. For example, when talking about your own shortcomings, you can focus on introducing all kinds of efforts you are making to overcome them, and draw out your own advantages through them

Finally, give an example of using empathy skillfully for readers' reference: "You said that the goal for the next five years is department heads, didn't that crowd out my position?" How dare I use you? " A job seeker replied, "My excellent work proves your ability to use people and know people. By the time I became a supervisor, you would have been promoted to the position of manager because of the achievements we have made for you. "

third, the trap problem.

Trap questions sometimes set job seekers in a specific background: "Through your resume, we find that your professional background is solid and your experience is rich. Here is a' case', please express your opinion". Before we talk in Kan Kan, I suggest that we should be modest: "We know a little, but we are not proficient, so we can discuss it together.". Leave some room for yourself.

Sometimes companies will ask "Look at your resume, you should be asked a lot" and "Do you get along well with your former colleagues? Often? ","Can you get the previous information (or can customers bring it)? ","Do you think the previous leader is fair to you? "and so on. Simply answering "yes" or "no", "good" or "bad", "yes" or "no", "fair" or "unfair" can hardly satisfy the interviewer completely. When answering this kind of trap question, you might as well play "Tai Chi". For example: "Maybe I can find a job with a higher salary, but the expensive development prospect is what I value most, and I think it is most important to cherish what I have. What do you think (return the question to the other party and observe whether the other party is an experienced interviewer by the way)"; "It is impossible for everything to be absolutely fair. Only when you seize the opportunity and make achievements in your work can you really get attention. I feel that expensive work is more conducive to my strengths, so I am full of confidence in this job. " When answering a question, don't turn the answer into a complaint, especially the fault of the former unit or colleague. Instead of sympathy, the interviewer will stay at a respectful distance from others and even have doubts about the candidate's character.

Trap questions also have an obvious logo-"hope". As long as this word is used in the questions, it is often a trap question. For example, "what kind of leader do you want", "what kind of environment do you want to work in" and "how much salary do you want". Please note that leadership, environment and salary are not up to you. Inexperienced job seekers often misunderstand this trap as an opportunity to speak freely. In the face of such problems, the most important thing is to keep a clear head, and never get carried away by the respectful attitude of enterprises. "I don't think leadership is my choice. All I can do is adjust myself to leadership and give full play to the maximum efficiency of the organization. I used to have a leader ... (for example) "; "I hope to work in a challenging environment from time to time, because there are challenges before I can improve. However, in daily work, every colleague's environment and opportunities are the same. If you want to stand out from the crowd, you still have to look for challenges on your own initiative, such as actively helping colleagues and actively learning ... "; "I know that the salary on the field is equal to … (give a range and leave room while telling the other party that you have done your homework), but I believe that a formal enterprise like your company must have its own perfect salary system. I wonder if you can introduce it to me (kick the ball back to the other party)".

4. Reasons for job-hopping and career change.

The reasons for job-hopping and career change are often asked in interviews. The purpose of enterprises is to judge the stability of candidates. The high turnover rate of employees will affect organizational stability, reduce organizational efficiency and increase expenses (recruitment and training). Therefore, impulsive and hasty job seekers are unpopular.

Among the reasons for job-hopping, relocation, sexual harassment and office romance are acceptable reasons for enterprises; Answering a friend whose original position has stifled personal development, it is best to explain his career plan and the new reasons for personal development; Answer friends whose salary is not enough for living expenses, pay attention to whether they are frugal and whether their new job can meet the demand; Disagreement with leaders, exclusion, postgraduate entrance examination and blind pursuit of high salary are usually the answers that enterprises do not want to hear.

regarding the reasons for changing careers, enterprises want to hear about their career planning and their efforts to change careers. "There are too many professional fields I have studied, and it is difficult to compete with others with my school and professional achievements. Fortunately, I am very interested in computers, so I decided to use my interest to find another way. At school, I got a certificate of ... and taught myself ... software. In order to apply for this job, I also ... "

V. Group interview.

if there are many applicants for the same position, in order to improve efficiency, the unit will adopt the way of group interview. Through games, group discussions and other forms, observe the performance of candidates and judge whether they are competent.

A well-known IT enterprise recruits customer service by group discussion. After self-introduction and problem discussion, applicants are asked to evaluate their own and others' performance.

we know that the most important thing to do a good job in customer service is to be good at listening and communicating. In order to make others accept their views calmly, you should first repeat the main points and contents expounded by the other party, so that everyone knows what he means, and then gently point out contradictions, ask questions, and lead to thinking, and then further put forward your own views. For example, "After listening to the other party's introduction just now, I think his main competitive advantage is that …… he proves his work experience through the example of …". The customer service has … requirements, and I think it will be better if he can illustrate with some examples in …. And I'm ... expounding that I adopted the method of ... to meet the most important requirement of listening and communication ability of customer service, which is more justified ... "

The most important thing to deal with group interviews is to recruit information in advance. Thoroughly understand the job quality requirements and properly express yourself in the interview.

six, there is a problem or no problem.

is there a problem or no problem? If you ask questions, you must be positive and appropriate. I have a strong desire to join your company, and I have done my homework carefully before I came.

It is best not to ask the following questions:

1. Salary and benefits. Including salary, social insurance, overtime pay, working hours, non-competition restrictions, etc. The enterprise hasn't decided to hire you yet, so why the hurry?

2. Business strategy. How can the interviewer answer questions that involve business secrets or are not within the scope of others' work?

3. Repeat the question. Ask again what the interviewer has said in the interview just now, and it seems absent-minded or impetuous. As mentioned above, it is actually very impolite for an applicant to ask the time and time of the second interview with a second interview notice.

4. Issues clearly stipulated in relevant policies and regulations. Just look it up on the internet yourself. I once saw an applicant entangled with the interviewer on issues related to the labor contract law, and I knew that people were tired of it.

5. business discussion. Regarding your business ability, you should seize the opportunity to show it in the interview. Interviewers often have limited time and will not be impatient to come to the seminar at last.

6. Your interview performance. Interviewers generally don't make any comments on the interview performance of candidates. In order to avoid embarrassment, at least don't ask on the spot.

7. Issues unrelated to the post. Since it has nothing to do with the job application, what is there to ask?

interview tips

first, think carefully and come prepared.

preparation is the most important thing if you want to succeed in the interview. In the previous article "Seven things to do before an interview", we have discussed in detail how to prepare for an interview. Here is the third thing, to make some supplements to the common interview questions.

after learning the recruitment information, aiming at the common problems of enterprises, I suggest to think about the following questions:

1. What are the advantages of my application? What are the disadvantages? How can I foster strengths and avoid weaknesses in my job? The common mistake made by fresh graduates is to be very happy when talking about advantages, and to be secretive when talking about disadvantages. As the saying goes, if you are not afraid of 1 thousand, you will be afraid of one thousand. If you are poked in the soft spot by the interviewer, you will often be in a mess without preparation, and the result is self-evident. In fact, experienced interviewers will know the disadvantages of candidates at the first glance of their resumes (this is very easy, and the advantages you didn't write are probably disadvantages), so don't avoid your own disadvantages, and think clearly about what to do is the right way. Please note that everyone has shortcomings, and mature people never confess their shortcomings.

2. My career planning. In fact, most people don't have a clear career plan, but at least they should have a clear understanding. This understanding includes personality, hobbies, attitude, advantages and disadvantages, career choice and reasons, reasons and principles of choice, motivation of job-hopping, how to develop in work, study plan and so on. Enterprises believe that If you fail to plan, you plan to fail. Therefore, if you don't have a plan, you should also have an idea, otherwise you will taste the taste of failure before you find a job.

3. What have you gained from your work, study and life? Some students always like to emphasize internship experience, as if they have no experience without internship and will fail in applying for the job. In fact, work experience is important, but it can be learned in study and life. For example, team spirit must be realized at work? Haven't you done housework with your parents? Never played games with your classmates? Another example is communication skills. Is it true that successfully persuading leaders is the achievement, but not convincing family members and classmates? As a student, almost all the time before work is spent with family, classmates and teachers. If there is no gain and experience, it is unbelievable. Enterprises often ask about their feelings about study and life, so as to infer whether the candidates are suitable.

4. What efforts have you made to apply for this job? What the fresh graduates lament most is the lack of experience, which includes social experience and work experience. But as mentioned earlier, learning and life are the same sources of experience. Besides, you don't have to work to get some experience. Some netizens once asked how to apply for a personnel assistant without relevant experience. We know that the work of personnel assistant can be divided into five parts: salary and benefits, performance appraisal, recruitment, resignation procedures, social security changes and training. Salary and assessment can learn relevant theories through books and inquire relevant policies through the labor security network; Personnel procedures can go to employment agencies and social security centers (where the instructions and change forms are free), or you can check on the labor security network; Training can first understand social training institutions and projects; Only the recruitment needs to be experienced, but if you have rich experience in job hunting, you can draw inferences and be competent for this job. The biggest fear is that students give up their efforts on the grounds of inexperience. This is not a matter of experience, but of attitude.

5. how much do I know about the enterprise? The network helps us to know about the enterprise without leaving home, and it is more intuitive to observe it on the spot during the interview. What is the history, scale, performance, status, culture, strategy and development of the enterprise? Is it possible to realize your ideal? Applying without understanding is called blind application, and no enterprise will like people who do things blindly.

second, be active and take the initiative.

1. Take the initiative to "explain". The interview time and questions are limited, so asking and answering honestly may not give you a chance to give full play to your strengths. At this time, applicants need to take the initiative to "explain" by using open-ended questions. General enterprises will ask candidates to introduce themselves during the interview, or talk about the reasons for applying and their previous experiences. If you ask and answer in a toothpaste-squeezing way, it will be boring. There is an enterprise recruiting office workers. Please talk about the previous and work contents. "This company was established in, mainly engaged in the foreign trade of women's shoes and men's shoes. What I do is internal work, including billing, documentary, customer service, handling customer complaints and other aspects. "-This introduction to the business scope and work content is general and there is no bright spot at all. If it is changed to "mainly engaged in the foreign trade business of women's shoes, there are only 1 employees at present, but the business is not small. Last year, the turnover was about 1,. I am one of the three office workers, and my work includes billing, documentary, customer service and so on. Because of the shortage of manpower and the large business volume, the workload of each back office is very heavy. In the peak season, I go to work seven days a week, with an average of more than ten hours. It is obvious that this answer makes the interviewer admire you immediately. At the same time, it also implies that you can adapt to busy work.

2. A positive attitude. Also stepped on a pile of shit