Summary of interview skills of sales staff

Summary of interview skills of sales staff

Summary of sales interview skills, it is inevitable that there will be a wall in the job search process, and there will be competition in the workplace. Things in the workplace can never be simply summarized. Learning to learn from colleagues can save a lot of trouble. The following is a summary of the interview skills of salespeople.

Summary of sales interview skills 1 1. Sort out the relevant information of industries and enterprises prepared in advance, and prepare a post-opinion on enterprises (although it may not be used, it is ready).

2. Find out the reasons why you are suitable for this enterprise and your own advantages (mainly related to the enterprise), and show them to the examiner at the right time, but know how to measure them.

Always keep a positive and optimistic attitude, even if you are promoted to resign.

Some points for attention in sales interview:

1, the first impression is very important. Neat and neat clothes at least won't make the examiner hate you. Secondly, if you can inadvertently show the good quality of the salesman, you will be more favored by the other party, but don't do it deliberately.

2, dialogue with the examiner, the attitude should be neither humble nor supercilious, the voice should be clear and loud, but also take the initiative to attack, people with opinions are still respected.

In the interview, besides your appearance and language, your body and pronunciation and intonation play a very important role in the success or failure of the interview. You know, body language and pronunciation and intonation are the most impressive in the interview. So how to grasp, everyone knows!

4. The end of the on-site interview does not mean the end of the whole interview. After the thank-you letter, and the necessary telephone inquiry are the follow-up actions of the interview. At the same time, don't be swayed by considerations of gain and loss, but immediately re-engage in new battles, prepare, prepare, and prepare again! Only by making full preparations, understanding the company's needs and the fit of its own development, and making itself indispensable to them, is the key to successful career.

Salesperson interview questions

A, language expression, instrument

1, tell me about yourself briefly.

Observe whether the candidate's language is fluent, coherent and how he speaks.

Please tell me a failure experience of yours.

If you can answer quickly, it shows that the candidate is quick-thinking, and maybe the candidate is good at summing up experiences and lessons.

3. What are your strengths and weaknesses?

Whether the examinee's judgment is pertinent or not, and what is the tendency of self-confidence, inferiority and pride.

Please tell me an experience that moved you very much.

Examine whether the candidate is emotional.

Second, work experience

1, what are your current or recent job responsibilities?

Have candidates ever paid attention to their work, understood the key points of their work and expressed concisely?

2. What do you think is your achievement in your work?

Understand each other's understanding of "achievement", understand the outstanding points of each other's ability, and whether you can objectively summarize and review yourself.

3. What problems do you mainly deal with in your daily work?

Judge the proficiency and importance of the other party to the business through the induction of their own work. You can ask for details in turn.

4. Are there any good suggestions and plans in your previous work?

Understand each other's ability to improve their work. Ask for details to avoid being fabricated or boasted at will.

Third, the motivation and expectation of job hunting.

1, which is your favorite studio? Why? Please talk about what factors you consider when choosing a job? How to treat the treatment and working conditions?

At the same time, you can judge each other's analytical ability and insight.

2. Why did you choose to work in our company? How much do you know about our company? Why did you apply for this position?

The training potential of blindly applying for a job just to find a job is not high, but not knowing the company should not be the focus.

What are your hopes and requirements for the job offered by our company?

Those who can make bold and objective demands are preferred, and those who make unrealistic demands can be ignored.

4. What kind of leaders and colleagues do you like?

What kind of person you like will eventually become what kind of person.

5. What do you think is the decisive factor for a person's career success in an ideal work unit?

A kind of value. Different positions need people with different values, but the basic values cannot be too far away from the corporate culture.

6. Why did you choose this major? What does your major have to do with our work?

Fourth, the ability of analysis and judgment.

1, what kind of job do you think you are suitable for? Why?

I hope the other party can make a systematic analysis based on their own personality, ability and experience.

How do you think we can keep up with the rapid development of the times without falling behind?

Follow-up question: What learning style do you usually use?

3. "Losing supervision will inevitably lead to corruption". How to understand this sentence?

Although it has nothing to do with work, it is mainly to observe the perspective and way of thinking of the other party.

Smoking is harmful to health, but the tobacco industry has made great contributions to the national tax revenue. What do you think of the measures taken by the government to ban smoking?

Although it has nothing to do with the work, it is mainly to observe the angle of the other party's observation and the way of deduction.

Verb (abbreviation for verb) elasticity

1, in real life, you did a good thing, not only no one understood it, but was sarcastic by people around you. So what would you do?

The time of feedback should be the main reference factor. If the other person doesn't answer within 20 seconds, naturally go to the next question.

At an important meeting, the leader mispronounced an important number when making a report. If it is not corrected, it will affect the work. What would you do?

The time of feedback should be the main reference factor. If the other person doesn't answer within 20 seconds, naturally go to the next question.

Six, self-knowledge, self-control

1, what are your strengths and weaknesses? How can we foster strengths and avoid weaknesses?

Pay attention to each other's description of their shortcomings.

2. What would you do if you heard someone talking about you behind your back or saying cynicism?

Pay attention to the starting point of each other's thinking

How do you treat leaders and colleagues when they criticize you?

Observe whether the other party is insincere.

4. If this interview is not accepted, what efforts will you make in the future?

Observe the immediate reaction of the other person when he mentions the problem.

Summary of interview skills of salespeople 2 introduction 1. Collect relevant information and make good preparations.

The first thing to do after putting down the interview notice phone is to record the name, position, agreed time and place of the interview company and collect as much information as possible about the target company. The key information you need to know includes: the company's products and business data in the same industry, the company's comprehensive strength and ranking in the industry, and the long-term and long-term planning of the company's business development. If it is a company recommended by an acquaintance, you may wish to know the company's sales policy or concept in advance. With this knowledge, communication with HR in the interview will be more congenial.

In addition, some salespeople's interview required questions can be previewed in advance, such as:

1. What would you do if you worked in a work environment with low morale? (Professional mentality, self-confidence)

2. How do you face the pressure and how do you decompose it? What would you think if you didn't bill for two months? (Compressive capacity)

Please briefly write down the sales process of your previous company, as well as your common sales methods and skills. (Working ability and experience)

What would you do if you called your potential customer for the first time and after a brief introduction, the other party refused to say that you are busy now? (adaptability)

If a customer has been buying products similar to yours, but the price is much lower than yours, how can you convince this customer to buy your products? (sales strategy)

6. One of your potential customers delayed payment after purchasing your product for several months. Due to the financial settlement, you are now required to recover the arrears within one week. How will you pay the customer? (Does not affect customer relationship)

7. The company assigns you a new market development task and talks about your plan.

Raiders 2. Introduce yourself, highlight your personality and locate your goals.

"Please introduce yourself briefly" is almost a necessary question for every interviewer. Salespeople may want to present themselves frankly and confidently. On the basis of carefully combing the past work experience, it will be more convenient to introduce yourself around the current target position, focusing on the advantages that match the position you are applying for now.

It is recommended to prepare a personalized self-introduction before the interview. In addition to education, experience, interests, work experience and family background, we should also focus on previous sales experience, and try to use performance data instead of general remarks such as "I have strong sales ability", because rational HRD will never believe such subjective confession. Never introduce yourself by reciting and reading aloud.

Demonstration: self-introduction can be like this.

"Hello, I have more than 4 years of sales experience, and my previous service company won the first place in the total sales score of the whole company for two consecutive years. Last year, we independently and successfully developed new sales channels, and our personal performance accounted for 50% of the department's total sales performance. I have rich customer resources in this industry, and I believe that my joining will definitely bring surprises to your company's sales performance. "

Raiders 3, dress professionally and leave a good first impression.

The first impression given to the interviewer is very important, especially for the salesperson. What they wear, what they say and do all represent the image of the company when meeting customers. They must never dress casually and show people in a sloppy way.

Usually, the basic dress standard of salespeople must be neat, generous and neat, and do not pursue excessive personalization. It is especially important to note that the collar and cuffs of men's shirts should not be stained. Tie should match the color of suit and shirt, and black socks should not match white shoes. Women's clothes should be elegant and light, not too bright, avoid sleeveless, backless, mini skirts, heavy makeup, exaggerated jewelry and perfume.

Introduction 4. Smile at stress interview, showing self-confidence and optimism.

As we all know, the sales industry is a very challenging industry category. Therefore, as a salesperson, you must have a good ability to resist pressure, and self-confidence is the cornerstone of sales staff's success. Therefore, stress interview is the most commonly used interview method in sales recruitment. Interviewers often create stress interview for the salespeople who come to interview, deliberately create a tense atmosphere, and even ask a series of questions about something, until the interviewer can't answer them at last, and some will publicly announce that the interviewer has been eliminated to observe his ability to resist stress and adapt. Faced with this situation, calm-headed, patient and meticulous, calm and sophisticated, full of confidence, and calm in times of crisis are the personality characteristics that need to be shown.

Raiders five, body language to maintain harmony and nature

Sales need to face a large number of customers, and a good first impression plays a vital role in business transactions, and the interviewer will focus on this item. In the interviewer's impression, the content of words only accounts for 7%, body language accounts for 55%, and the rest comes from pronunciation and intonation. Harmonious and natural body language will play a key role in your interview.

I suggest you do this during the interview:

1, look directly at the interviewer, but don't look directly at the other person's eyes for a long time, which will make the other person feel uncomfortable;

2. Don't look around, don't look away from the other person's face, and try to look under the other person's eyes or in the middle of the bridge of the nose. When agreeing with the other party's point of view, you can nod your head in time to express your agreement;

3. Sit up straight, hold your head high, and show the positive feeling of sales staff. When sitting down, you should lean forward slightly in the third part of the chair surface to show your intention to communicate with each other and be interested in the sales position you are applying for;

4, hands naturally flat on your knees, try to avoid getting hair, picking your nose and other small moves, to avoid arms holding your chest, feet and legs constantly shaking.

Raiders six, say four words to get a strong salary.

Many people are worried about such a problem. When asked about the expected salary, they will always be in opposition to the HR or direct supervisor who will be in charge of recruitment in the future. It seems that both sides are carefully avoiding making a statement first, as if they can win some initiative and gain bargaining space for themselves. Actually, you don't have to worry at all. The answer to this question is simple. It is these four sentences:

1, "My `expected salary is * K" Don't be wronged at this time. Just say what you want. This is a good opportunity to express your true wishes. In case the other person thinks you are a general, he will promise you as soon as he strikes the table, so remember your first sentence to be worthy of yourself.

2. "I believe your company has a mature salary system."-This sentence is actually flattering the other party and praising the company you are applying for as a very formal organization, because only in a healthy and formal organization will a corresponding salary system be established; Secondly, you are also praising the other person's personal work, because almost all the people who start to discuss the expected salary with you during the interview are the corresponding HR, who established the salary system, of course, HR, so you are praising the other person's personal and departmental work and let the other person feel the praise voice from you.

3. "But I am very willing to accept the salary range of the corresponding position in your company." -Show sincerity, don't let your real salary expectation scare the other party, further express your willingness and sincerity to join, and let the other party feel your sincerity in their hearts.

4. "Finally, I believe that through my hard work and performance, I will get or even exceed my expected salary in a very short time, perhaps after the probation period." -Show confidence in yourself, affirm your ability from the heart, and make the other party feel that you are a very strong person and that you are the talent they want.

When these four sentences are linked together, they not only reflect the meaning behind each sentence, but more valuable, your adaptability and oral expression ability are the necessary success qualities for a high-quality sales elite.

Raiders seven. Clearly indicate career planning.

In recent years, the issue of career planning has been paid more and more attention by enterprise HR, and they pay attention to reflecting clear ideas in interviews, which are reflected in analyzing problems, setting goals and forming strategies to solve problems. For example, the interviewer asked, "What kind of company do you think is suitable for your own development? What is your career plan for the next 3-5 years? " This time is often the best time to show your planning and organizational skills.

Suggestions can be answered like this:

"When I was in college, I started work-study programs. I earned my four-year tuition by selling myself. Therefore, when I left school, I decided to become a sales elite. I hope that within five years from now, I can enter the leading companies in the fast-selling industry, start from the bottom, and gradually accumulate work experience and customer resources. At the same time, I also believe that after working in the university, I have good market development ability and introduce the most suitable products to the people who need them most. This is my greatest achievement in sales. At the same time, I also hope that I can stay in a company, a company that is willing to invest in each other for a while. "

Raiders eight. Ask appropriate questions

Usually at the end of the interview, the examiner always says, "Is there anything else you want to know? If you answer no directly, it will undoubtedly make the other party feel that you are not very interested in the company. Therefore, a perfect interview should end after you ask questions.

Usually you can ask questions like this:

1. Do you think I am suitable for this sales job?

2. Do I need to come for an interview again?

3. When can I get your reply?

You already know my skills and experience. Do you think I am qualified for this sales job?

5. Who is my direct supervisor? What kind of leader is he?

If you hire me, how many colleagues will work with me in the future?

Raiders 9, details determine success or failure

After the interview, there are some details that often affect the interview result of the salesperson. Here is just a brief description, such as remembering to take care of the other person's business card, taking away the drunk glass, putting the seat back in place, shaking hands and saying goodbye, and thanking the receptionist when leaving.

Introduction 10. Keep in touch after the interview.

The end of the on-site interview does not mean the end of the whole interview. It is a polite follow-up to make a necessary phone call or send a thank-you email after the end. Most job interviewers tend to ignore this point, and your thank-you letter will impress HR and easily stand out from many interviewers.

Reasons for writing a thank-you note or calling to ask:

1, you are proving that you have good interpersonal skills;

2. Help the interviewer remember you;

3. What to report to the interviewer;

4. further emphasize your interest in this sales job;

5. Correct some wrong impressions in the interview;

6. increase their chances of hiring you;

7. Help the other person pay attention to you or ask about other suitable opportunities.