Why does JD.COM customer service recruit people every day?

The business scale is constantly expanding and the turnover rate is high.

1. Expanding business scale: With the continuous development of JD.COM Mall, the demand of customer service team is also increasing. In order to better serve customers and meet the needs of business growth, JD.COM needs to continuously recruit customer service personnel.

2. High turnover rate: customer service needs patience and responsibility, but some employees can't adapt to this job or have other better opportunities to leave. Therefore, JD.COM needs to constantly recruit new employees to fill these vacancies.