The job responsibilities of tea shop manager and how to manage employees

The duties of the tea shop manager mainly include:

First, achieve personal tea sales targets.

Second, recruit shop assistants and train salespeople in marketing skills and tea knowledge.

Third, lead all the shop assistants to achieve the marketing objectives of the whole tea shop.

Fourth, be responsible for the daily management of the tea shop.

Fifth, develop new customers and maintain old customers.

Sixth, summarize and report the consumption demand of terminal tea customers to the headquarters or superior leaders.

Tea shop managers' methods of managing employees;

First, pre-job training for new employees.

For many salesmen, it is necessary to constantly accumulate practice and instill more tea knowledge into them. Many new salesmen are like ignorant filial sons in tea knowledge and tea shop management system, waiting for their elders to instill knowledge, and they are completely blank. Therefore, trainers should tell them how to do it, give them specific directions and methods, establish professional ethics of tea industry, cultivate good working habits of salespeople, and let them have a correct way of thinking. The contents of tea training include: tea knowledge, tea culture, tea ceremony, tea sales and so on.

Second, formulate a code of conduct for salespeople.

Under normal circumstances, tea shops will provide complete management training for sales staff, including staff code of conduct, daily behavior norms of sales staff, attendance system, reward and punishment system, workflow and so on. Through these trainings, salespeople can know their scope of work. From the beginning of entering the store, it is strictly required to dress neatly, wear work cards and light makeup, and implement the system of punching in and out of work. Before receiving customers, summarize and take stock of the previous day's work, and carry out health work at the same time. Hold a necessary morning meeting every day to motivate employees. Commuting, etc. That Juxiangchun Store has only one operation.

Third, establish a reward and punishment system.

It is not easy for a salesman to do his job well every day and let paper norms form his own habits. Everyone is lazy, so adopting an effective reward and punishment system and implementing it is an important means to help salespeople form a good image. The manager of the store must regulate the salesman's behavior through rewards and punishments before the salesman's behavior is formed.

Fourth, wage payment.

At present, the main salary system of sales staff is basic salary+cash withdrawal. The basic salary of sales staff is to stabilize the work and life of sales staff, and the withdrawal is to motivate sales staff and increase sales. Therefore, the payment of wages is related to the enthusiasm of employees. There are also guidelines for the payment of wages: wages must be paid on time, and delays often reduce the enthusiasm of employees and even complain. Before distribution, it is necessary to accurately calculate the extraction level, which is earned by sales staff. After distribution, employees must confirm and sign.

Five, advocate teamwork, team and individual win-win.

There are many people who can sell in this industry, but we should also promote teamwork to benefit everyone. Only with team interests can everyone be positive, optimistic and happy in their work.