What is a safety training program? How to make it?

However, in property management enterprises, safety plays an irreplaceable role in property management. In addition to shouldering the heavy responsibility of maintaining order in the property area, it is also a banner of the company's external image promotion, which plays the role of image display. Security personnel work in the front line of property management. They are in direct contact with the owners (customers) and provide the most direct property management services for the owners (customers). Therefore, the management and service level of the security team will directly affect the quality and brand reputation of the whole property management service. So how to build a good security team? The author thinks that we should strengthen the management of the security team from the following aspects: First, strictly control the recruitment process. In the process of security recruitment, we must take good care of it. Before recruitment, we must first formulate recruitment conditions. This is the most basic and important. Don't recruit without direction. The selection of personnel is very important. We must correctly treat the company leaders' attention to safety posts. Recruiters should understand the purpose of safety and prevent many people from working in a "springboard" way, so that even if they are recruited, they will not work for too long and will not do well, because they feel that they are just a springboard and are easy to disobey management. In addition, they should try their best to recruit people who have never worked as security guards, preferably students who have just graduated, so as to facilitate management, because the years of service and work performance of security guards can be described in four words, that is, "ancient, clever and obedient." Therefore, long security time may not be good for enterprises. Although it is not absolute, it does make sense. Therefore, when recruiting for special positions, such as garages, you can consider married older veterans or some middle-aged laid-off workers, because it is not easy for them to find a job, they will cherish their work and have a strong sense of responsibility. Besides, we can recruit more people from the countryside, who still cherish their jobs and are single-minded. When recruiting security guards, we should put an end to those "local ruffians" and those who are in the same place and have friends (even if there are no more than two). Those who are "rustic" can be considered, because with training, they can basically be corrected. Second, do a good job in pre-job and on-the-job training. After security recruitment, pre-job training is very important. If possible, you must train independently. Some companies like to let old employees participate in on-the-job training because of the restrictions of conditions. But through my years of security work experience, this approach has little effect, because old security guards often don't say how to teach new employees how to do well, but teach employees how to be lazy and how to deal with leaders. Often new employees have mastered others before they learn their own professional knowledge. In the pre-job training, we must explain the company's requirements and management system, which is of course skillful. If we talk about the management system from the beginning, a large number of people will be scared away and feel that the management is too strict. In pre-job training, we should focus on military training, because we can see a person's discipline and acceptance. If it is really bad, it can only be eliminated from this link. In addition, it is necessary to strengthen the training of management specialization and basic knowledge of property management, so that everyone can understand property management and have a good prospect for the property industry. We can give them an example, because the top management of many companies is based on safety and has confidence in the future. At the same time, it is necessary to strengthen on-the-job training and conduct regular training every week, mainly including military, physical fitness, fire protection, professional knowledge, laws and regulations, etc. To arrange a reasonable time for repeated training and customize the training plan according to the on-site management situation, the plan must be implemented. Third, strictly implement the management system In the usual management, we must strictly implement the management system in combination with the site. The ultimate goal is to make the punishment have a basis, the punished have no complaints, be fair and just, and also improve the prestige of managers. The security team is a special team. The team is young, and employees are impulsive, but they are also very clear about the truth and accept new things quickly. Therefore, it is very important for a team to start management and do management prevention well. Fourthly, it is very important to skillfully use management skills in the security team. Pay attention to methods, really care about every employee in life, solve difficulties immediately, and strictly demand every employee at work. For example, if an employee violates discipline, then as a security captain, he must punish the violator. At this time, he must follow two routes. After the punished employees are punished, they have to deal with it. He should talk to the player again in private, ask him why he violated the discipline, what he thinks, how to understand the punishment result and tell him the purpose of the punishment. Of course, we all know that the purpose of punishment is for the construction of the whole team, not for that individual. It is necessary to announce and analyze things at departmental meetings and attract everyone's attention, so that such punishment can play its due role; In addition, it is necessary to strengthen the system of step-by-step management, but the most difficult thing to implement this system is the supervision of the security squad leader. Many security squad leaders don't punish employees even if they find that they violate discipline because of their own problems, but they also cover up and think that employees will appreciate him and obey him. This idea is wrong. Only one team has strict discipline, and each talent is easier to manage. If this continues for a long time, when problems really need to be solved, employees will easily resign collectively. In order to do a good job of step-by-step management, joint liability punishment can be considered in the management system. For example, how many points will be deducted by the squad leader for violating discipline three times a month, provided that the violation is not discovered by the squad leader, otherwise the effect will not be achieved. 5. Pay attention to them, and at the same time, let them feel that they are valued. All employees in the management office should care about each other. When players have life problems or work emotions, they should do a good job in ideological education and communication. At this time, the administrator will play a role and communicate well. They should not only rely on security supervisors, especially female administrators and management directors, but also communicate with employees regularly and irregularly. Don't give employees a superior feeling, pay attention to them and tell them their importance. Give affirmation to employees' work achievements, so that employees will work harder. Sometimes, a raise is not the best way, especially for security guards. They want to be recognized and respected by others, especially leaders. Sixth, let their lives feel full. For security work, they will feel bored after a long time, especially after work. If the management is not good at this time, it is easy for the security team to relax. This is because most of the security forces are young people, and even if there are veterans, they will change because of the social environment. In addition, I am in the stage of making friends and falling in love. At such a critical moment, in addition to instilling the importance of safety and posts, employees should also improve their spare time and make themselves feel that their daily life is full, such as training, training, entertainment competitions and so on. In this way, they feel that they have both military life and social fun, which can not only unify management, but also increase the cohesion and combat effectiveness of the overall support team. Seven, to have a good salary system, property companies want to make the security team with high comprehensive quality and strong service concept, in addition to a good system and complete rules and regulations, they must also formulate a good security salary assessment plan. In today's society, the economy is everyone's concern, so if you want to recruit a good security guard, you have to make him feel that his salary is higher than that of the neighboring peer companies. They will be proud to enter such enterprises and cherish this hard-won job. Property companies do a good job in the assessment of salary scheme, and the salary system is perfect, so the turnover rate of security guards will be reduced, the quality of personnel will be improved and the service concept will be strengthened. This question is more realistic, but it does work. Eight, personnel focus on training and selecting talents.