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Summary of work of security department

Five summaries of the work of the security department

Strengthen the management and supervision of department employees' labor discipline, let employees remember the concept of labor discipline more deeply, strictly require employees to abide by the rules and regulations of the department and earnestly perform their duties, so as to improve the work quality of department employees. The following is a summary of the work of the security department that I have compiled for you, hoping to help you!

Busy but not chaotic 20__ years, under the correct leadership of the company leaders, quietly passed, with joy and sorrow. In the 20 years full of enthusiasm and grand goals, we unconsciously embarked on the road of progress for new achievements. Looking back on our work in the past year, we have made steady progress step by step. Although we have different difficulties and problems, we have never been discouraged and neglected in our work, and we have always insisted on doing our job well under the correct leadership of the company leaders. Over the past year, with the cooperation of all departments and the efforts of all employees, the security office has maintained "zero" cases throughout the year, ensuring the safe and orderly life of the owners of the community. It has drawn a gratifying stroke for the company's work in the past year. But behind the fruit, there are still many unsatisfactory problems and loopholes in our work. At present, the company continues to grow and develop, and our current work quality level cannot meet the service requirements of the owners. In order to improve the overall work in the past 20 years, provide better services for the owners and create a safe and harmonious community, it is necessary for our security department to continue to strengthen, work hard and improve. The work in 20__ years is summarized as follows:

First, firmly grasp fire prevention and theft prevention to ensure the safety of the community.

The safety of residential areas is the basic guarantee for the life of the owners of residential areas, and it is also the basis for maintaining and increasing the value of property, so the responsibility of fire prevention and theft prevention is more important than Mount Tai. In order to ensure the safety of the community without accidents, the department has formulated a series of work plans and emergency plans. First, let each team member tighten the string of "safety" ideologically, always put fire prevention and theft prevention at the center of work, start from every link, carefully investigate, and find and eliminate safety in time.

All hidden dangers should be controlled in the bud. In addition, the department maintains enough standby personnel every day to deal with emergencies at any time. For example, during the continuous rainstorm in X this year, the personnel on duty can take preventive measures in time, close the windows of fire exits, notify the main business to close the doors and windows at home, and check the ground sewers. , effectively prevent the occurrence of flooding events, at the same time, the fire control work is also focused on the daily workplace, so that people patrol every day and conduct a major inspection every month to find out the problematic places. Secondly, it is necessary to strengthen the management of entrances and exits, and do a good job in the inquiry, inspection and registration of vehicles and people. The goods are shipped out of the community and can only be released after strict inspection. In short, everything that may be developed should be checked in advance. Over the past year, there have been no major accidents, theft and fire accidents in the community, which has indeed safeguarded the safety of the community.

Second, improve the quality of team members and do a good job in serving community owners.

In order to build a high-quality security team and serve the community owners well, it is necessary to check the entry of team members and meet three standards, namely, "entry standard, probation standard and entry standard". In the work, the members of the assessment team always take the image as the basis and focus on loving their posts and dedication. Over the past year, the department has organized many activities such as study, training and ideological education, and according to the actual situation of the community, let the team members participate in discussing the difficulties encountered in the work and the handling methods of various emergencies, helping the team members to correct their thinking and improve their business skills. Under the leadership of the monitor, a number of outstanding employees have emerged in the past year, such as Tang of Class One, Li Kaiyong of Class Two, He and He of Class Three. It has been praised by the owners for many times and won extra points for the company. mankind

People are equal, open and fair. Only in this way can we maintain the discipline of the team and improve our service awareness to the owners. At ordinary times, we should also do a good job of talking with team members, understand the ideological trends of team members, help and solve their personal life or family problems as much as possible, and make employees feel at home in the company, feel the warmth of the big family and work with peace of mind. Although the overall quality of our security department is not very optimistic at present, we have been developing in the direction of building a team with good image, strict discipline, dedication and fine business!

Third, deal with all kinds of emergencies flexibly to ensure the living order of community owners.

According to the particularity of the residential area, the relative facilities are not perfect, such as more and more vehicles in the residential area and insufficient parking spaces, which leads to insufficient parking spaces, and the phenomenon of scraping and bumping cars often occurs. Moreover, the residents here are complex, and pets often defecate or throw objects at high altitude. The department should train the team members in view of the problems that often appear in the community, and how to prevent and prompt them in the work, especially the squad leader must master the handling methods of emergencies, reduce the economic losses of the owners or companies as much as possible, and create a safe and harmonious community!

This year, although some achievements have been made in the work of the security department, there are still many problems that need to be profoundly summarized and corrected.

First, the image and business skills of the players need to be further strengthened.

Second, the department management is not strict enough and the system is not perfect.

Third, the implementation of the fire protection system is still not in place.

Fourth, the security management of the community is not strict enough, and the prevention of people and vehicles is not strong.

The above is a summary of my work in the past year. Please criticize and correct my shortcomings. At the same time, I also give some suggestions to the company:

First, improve the accommodation environment of staff as soon as possible and equip them with corresponding living facilities.

Second, the establishment of employee labor contract system, wage structure and salary system.

Third, strengthen communication between departments and improve work efficiency.

The above suggestions are only personal thoughts, please correct me.

The second half of 20__ passed in the blink of an eye. Over the past six months, under the care and guidance of the leaders of real estate companies and property management companies, the security department has successfully completed all the tasks assigned by the leaders. In order to continuously improve and strengthen the overall performance of the security department, management has been strengthened in gfd, internal discipline, dormitory management, team adjustment, rules and regulations, etc. , and gradually improve. The security department has been gradually regularized and the development trend is good. In order to sum up experience, find the gap, plan the prospect and push the next step to a new level, I am mainly responsible for the daily management of public security, fire fighting and vehicles in the whole community. With the cooperation of various departments, it has been seriously implemented. The recent concrete work is summarized as follows:

I. Work situation

(1) Change working ideas and deepen system reform.

In order to improve the enthusiasm of employees and promote the stability of the team, the security department reformed the mechanism a few years ago:

1, the original three shifts were changed to two shifts, and full-time night shift, early shift, patrol post, video post, monitoring post and sub-district responsibility post were set up.

2. Arrange full-time team members to deal with emergencies, illegal decoration and unauthorized construction, and strengthen supervision.

3. Organize patrol members to manage illegally parked motorcycles, motorcycles and tricycles by "dragging, locking and sticking cars" every day, and require illegally parked vehicles to park at designated locations.

4. Set up an image post and display it at the gate all day to improve the satisfaction of the owners and society to the company.

5. Register and inspect the fire-fighting equipment every month, and it shall not be lost or damaged, so as to ensure the normal operation and effective protection of fire-fighting facilities.

6. Reorganize the owner's car information, collect and count the vehicles that have not been filed for work, so as to make inquiries and prevent disputes caused by traffic jams and scraping.

7, according to the different status of each position to develop different workflow, and strengthen training to implement.

(2) Clear and detailed responsibilities, check and implement the system.

1, every Monday, organize all employees of the department to hold a weekly meeting to discuss and solve various problems with each other, sum up the shortcomings and rectification measures in the work in the past week, and clarify the company's objectives and work plan for next week, thus promoting the further management of the security team.

2. The department manager leads the backbone on duty to check the community safety and post work at least twice a day, and puts forward corresponding rectification measures.

3. Use the handover time to comment on the day's work, summarize and guide the deficiencies, and foster strengths and avoid weaknesses.

4. Give play to and make use of the respective advantages of the players, and ask the players to be the backbone, set an example, and supervise and manage each other well.

5, the implementation of the department staff induction, induction training, job training and other assessment system, do a good job of combining theory with practice.

(3) Strengthen military skills training and improve environmental system management.

1. Organize security personnel to carry out training on military skills, enemy boxing, gfd and service awareness every Monday, and constantly improve employees' on-the-job image and courtesy.

2. The leaders of real estate companies and property management companies are very concerned about the security department, improving the dormitory environment of employees, installing closed-circuit television, hangers, etc. And improve the treatment of employees.

3. Check whether there is any man-made damage to the articles in the security dormitory every day, formulate dormitory management regulations and daily handover schedule, and ensure that the system is implemented to everyone.

Second, the main problem:

1, gates, unit doors, monitoring and other intelligent facilities are often destroyed, making management more difficult.

2. There is no motorcycle or motorcycle credit card system in the driveway post, which is difficult to manage.

3. There is a serious shortage of parking spaces in the community, and vehicles are parked and placed indiscriminately, occupying parking spaces and being zoned from time to time, causing disputes.

4. There is no pedestrian passage in the driveway, and people and vehicles are mixed, which brings certain security risks.

5. The mobility of security guards is great, which brings certain difficulties to management.

6, in and out of the personnel, vehicles to implement the registration system, some car owners do not cooperate, causing disputes.

Third, the next work plan:

1, continue to do a good job in the management of motorcycles and motorcycles, and put them in order.

2, always do a good job in the ideological work of employees, lead troops with affection, convince people with reason, and stabilize the team.

3. Strengthen the supervision of the second phase of renovation to prevent disorderly demolition and disruption.

4. Focus on strengthening the management of driveway posts, supervise vehicles and personnel entering and leaving, and strictly control foreign vehicles.

5, the key parts, no blind spots set monitoring system for key inspections, reduce the occurrence of stolen cases.

6. Strengthen the training of the military quality and service consciousness of the security team to improve the satisfaction of the owners.

Summary of the work of the Security Department 3 Looking back on the work of our department in the first half of the year, under the correct guidance and care of the company leaders, with the strong coordination and support of all departments, the Security Department has successfully completed all the tasks entrusted to us by the superior leaders and responsibilities around the requirements of "three natures and three modernizations" of the company leaders, mainly in the following aspects:

1. Seriously study, understand and fully implement a series of instructions and decision-making arrangements of the company's operation, complete daily work, and complete the work objectives given by the company to our department at the beginning of the year and the work plan objectives formulated by our department.

1. Our department held 37 team meetings and 2 departmental meetings throughout the year, which not only conveyed the company's instructions and requirements, but also emphasized the sense of responsibility and initiative in daily work.

2. Implement the "detailed, practical and strict" regular inspection into the basic work of safety production to ensure the fire safety of shopping malls. There were no fire accidents, no casualties and no property losses in the first half of the year.

3. Correctly and properly handle the relationship with business households and customers. In the first half of the year, there were no major work mistakes and behavioral mistakes in the whole department.

Second, improve the preparation, induction and filing of various materials in the department, and gradually cultivate a security team with strict discipline, well-trained, enthusiastic service, civilized duty, tenacious style and strong strength.

1. Actively carry out publicity, education and training on the construction of "four abilities" of fire safety. Training in the first half of the year 1 1 time (including training for business owners), with 2 internal drills.

2. Improve the "implementation of the main responsibility of enterprise safety production" and daily inspection work.

3. Strengthen the education of employees' sense of responsibility. In the theft incident in April and June this year and the serious odor incident on June 5, our employees were able to find out at the first time and actively participate in the aftermath.

4. In the first half of the year, our department carried out a total of "major investigation of potential safety hazards" 17 times, with a total of 63 investigations. Except in special circumstances, the rectification rate of other hidden dangers is 100%.

5. In the first half of the year, our department corrected all kinds of violations 130 person-times, of which 2 people were handed over to the police station, detained 1 person, and placed under residential surveillance 1 person. Considering the operation of the mall in the first half of the year, and from the point of view of humanization in handling all kinds of violations, the penalty amount for handling 9 violations is 3 10 yuan.

Third, the communication and coordination with various departments of the company in all work is in good condition.

1. In the first half of the year, our department assisted the municipal administrative department to coordinate and solve five business disputes.

2. Actively carry out the self-inspection of fire-fighting facilities and equipment, make a report on the status quo of fire-fighting system equipment and facilities, and report all kinds of facilities and equipment failures 1 1 copy.

3. Actively cooperate with and support temporary administrative and financial work arrangements.

Four, under the concern of the company leaders, pay special attention to the construction of the security team, do a good job in training and communication, and actively solve their worries, so that the workforce is stable and the daily work momentum is good. It has formed a positive and benign work momentum. It laid a solid foundation for the smooth completion of the safety production target in the second half of the year.

1. Communicate with team members regularly, be flexible and moderate from the perspective of humanized management, do ideological work well and keep personnel stable.

2. Pay close attention to the implementation of various training work, get rid of formalism, and ask the team members to understand the meeting on the basis of mastery and do their best to ensure the safety of the mall.

3. Care about the logistics life of the team members and try to solve some worries for them.

Five, maintain the garage order, strengthen management and standardization, as far as possible to reduce the occurrence of man-made accidents.

1. Strengthen the daily management of parking lots and garages, supervise and inspect day by day, and let the "safety order" penetrate into the minds of every team member, so that the operation order is good throughout the year.

2. Forming an incentive mechanism Two vehicle scrapes occurred in the first half of the year, which were properly handled through communication, and did not cause any losses to the company in the first half of the year.

3. By tapping the potential to increase efficiency and strengthening supervision, the fee for the first half of the year was 335,327 yuan, which was 78% of the fee plan at the beginning of the year.

Work ideas for the second half of the year,

In order to build a high-quality security team ideologically, in 20__, our department should focus on service attitude, conduct targeted training on the image quality of on-the-job personnel such as gfd, manners, walking and standing posture, cut into the key points, and adopt some effective working methods to improve the quality of work. Because there are many positions in our department, the connection of positions is also more important. In the second half of the year, our department will make great efforts in this regard.

Starting from the details, consolidate the foundation of fire safety, public security and transportation. In the second half of the year, our department will do a good job in building the "four capabilities" of fire safety and implement the main responsibility of enterprise safety production. Take effective measures in accordance with the regulations on public security management to ensure that no criminal cases occur and avoid or reduce the occurrence of public security disputes. When summer comes, we will patrol regularly to prevent fire accidents and damage to facilities and equipment, and further strengthen supervision, so as to work safely in by going up one flight of stairs on the basis of 20__.

Selected Works of the Ministry of Security 4 Dear leaders at all levels and colleagues,

Half a year has passed in tension, busyness, enrichment and study. Looking back on the work in the past six months, the security department closely focuses on the overall strategy of the company. All employees work hard every day, strictly perform their duties, and always temper strict organizational discipline with down-to-earth work style, so that the service consciousness of department employees is more solid. In terms of fire safety work, the sense of mission and urgency has been enhanced, and special skills training has been conducted for department employees to ensure that major accidents do not occur.

Generally speaking, there are still many obvious shortcomings in our work. In order to foster strengths and avoid weaknesses in the future work and achieve greater results, the following summary is made:

First, pay close attention to training and do not relax, to ensure that employees firmly establish a sense of service, and their service level and skills have been greatly improved.

Effective professional training is the key to comprehensively improve service awareness, service level and service skills. Therefore, the department has comprehensively strengthened and refined the training work, making training everywhere and all the time. Highlighted the job service skills, basic knowledge training, as well as the ideological education of love and dedication. Through a variety of training methods, on-the-job training is carried out to guide departments with the old and the new and the strong and the weak. Before and after the shift change, the minister's position management and on-site error correction made the training work more timely, targeted and operable, which really promoted and promoted the smooth completion of the work of various departments. At the same time, the service level and service skills of employees have made great progress, and the service quality has been effectively guaranteed.

Second, strengthen safety precautions, implement the safety management system, and ensure the safety of the owner.

The warning that "hidden dangers are more dangerous than open flames, prevention is better than disaster relief, and responsibility is more important than Mount Tai" will always be remembered.

Heart. In the management of safety work, the department never neglects and pays close attention to implementation. It is necessary to make full use of TV monitoring equipment to monitor floors, key areas and key time periods for 24 hours. In terms of fire fighting work, training has been intensified, so that every employee can understand the basic performance and usage of fire fighting facilities and equipment, and can operate and use them skillfully, ensuring that all team members have the ability to deal with fire accidents one by one.

The third is to standardize service standards, refine service processes, and comprehensively improve the quality of security work.

In order to better serve the owners and standardize the service standards, we have made detailed provisions on gfd, courtesy, walking posture, standing posture, sitting posture and even a small greeting. Enhance the image of employees, intuitively grasp the post service standards and service processes, and lay a solid foundation for improving the overall work of the department.

Fourth, the existing problems and countermeasures

1. Due to the employment distribution of veterans, all security personnel have been replaced. There are many problems in the personal quality and professional quality of newly recruited security personnel. Although the training of departments and the management system have been strengthened, the results have been minimal. As a minister, it is hard to blame. On the one hand, the countermeasures are to strengthen daily work management, strengthen training, and further restrict and adjust. On the other hand, actively carry out new recruitment work.

2. The ability of security to deal with emergencies is not enough. "Can't open your mouth, can't open your legs" is the disadvantage of the current security department. I'm embarrassed to ask when I meet strange visitors. Temporary events are not fast enough. In order to solve this problem, strengthen etiquette training, correct personnel's thinking, and let employees understand that the central work of the security department includes not only safety, but also better service for the owners.

3. The current security guards are young and have poor self-discipline. When leaders are peaceful, they behave themselves, but when they are not peaceful, they are in a mess. Through the activity of "I am the monitor this week", the sense of responsibility of employees has been improved and the cohesion of the group has been enhanced, but the awareness of individual employees is not obvious. On the other hand, do a good job in psychological counseling, adjust the mentality of employees in time, and strengthen self-discipline.

In the second half of the year, I will continue to abide by my duties, adjust and correct my mistakes at any time, actively cooperate with leaders, and better realize my value.

Selected articles on the work summary of the Ministry of Security 5 Leaders and colleagues: Hello everyone!

Looking back on the work in the first half of the year, with the support of hotel leaders and the cooperation of various departments, the security department strengthened safety management, improved various rules and regulations, strictly implemented the "four capabilities" of fire fighting, improved performance management, and strengthened the cleaning, inspection and maintenance of hotel fire fighting facilities and equipment to ensure the normal operation of fire fighting facilities and equipment. Now report to the leaders and colleagues.

1. At the beginning of the year, all departments signed the fire safety responsibility letter 16, decoration project 5, aerial work 1.

Two, fire safety training 65 people, ethnic minorities 15 people, the pass rate reached%.

Three fire drills (fire extinguisher drill, nightclub emergency evacuation drill, guest room emergency evacuation drill).

Fourth, the department carried out fire emergency training 18 class hours, and the employees were assessed 18 times.

Fifth, the staff of the department strengthened physical training (queuing to catch enemy fists) and successfully completed the flag-raising ceremony organized by the hotel every month.

6. The department actively handled a number of unexpected events in the hotel (nightclub fight 65438+ 10/7, February 16).

Seven, the first quarter and the second quarter fire cleaning, inspection and maintenance, a total of 1 1 project.

Eight, the hotel has been inspected by the county fire brigade and the state fire brigade for many times, and has been well received by the superior leaders of the fire department, winning the honor for the hotel (the "four abilities" on the evaluation bulletin board are good). Individuals have obtained the national fire professional qualification certificate "level 5/primary skills".

9. In the first half of the year, the department paid a parking fee of 57,390 yuan (57,390 yuan).

X. the above achievements are inseparable from the efforts of employees. Excellent employees of the month were Yasenjiang, Perhat Khaliq, Mardan, Azmet, kurban and Aishanjiang.

In the first half of the year, some achievements have been made in safety work, but it is inseparable from the concern and support of hotel leaders and departments. There is no trivial matter in safety work, and a little carelessness may cause irreparable losses. In the next step, we should always keep a clear head, strictly manage and demand, proceed from reality and fundamentally solve the problems existing in the first half of the year, and strive to nip the accident in the bud. At the same time, the good aspects should also be maintained. All staff of the department will continue to make efforts to ensure the safety of hotel personnel's life and property.

Thank you!