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Summary of real estate work
Real estate 1 Work summary Inadvertently, I have quietly left after living for a long time. This year, the workload is not big, but there are many things to learn. The pace of time took away the busyness, troubles and depression of this year, but the persistence of inner struggle kept me on my post. I remember watching the program "You Are the One" some time ago. A boss said that sales is a road of no return. Don't know how to understand.
I always feel that what I like best is sales, and what I like least is sales. The reason is that she brings me too much happiness and "pain". I am happy because I am eager for the continuous success of sales and the psychological enjoyment after signing the bill. It can realize many of my dreams, and "pain" is unbearable for ordinary people. But generally speaking, happiness is greater than "pain", which is why I enjoy it. The more I work, the more I like this job. It is often heard and met that salespeople compete for commission in order to compete for performance, often by hook or by crook. Fortunately, my company has a harmonious sales atmosphere. Colleagues compete with each other and help each other. Every disagreement can always be eliminated in communication, and every problem is often solved by brainstorming (even if there are only ten people in our shop). It is precisely because of such a strong corporate atmosphere and team spirit that I have got the nutrients I need for growth for a long time. The following is a summary of real estate sales last year:
I also learned a lot from selling houses from my own customers who have bought houses. Let me show you here. Maybe I haven't finished it yet, but I hope I can share it with you.
First of all, the most basic thing is to always be enthusiastic during the reception.
Second, do a good job in customer registration and follow-up.
Third, regularly invite customers to come and see the house, so that customers can understand the dynamics of our community. Strengthen customers' purchasing confidence and do a good job of communication.
Fourth, improve their business level, strengthen the real estate-related knowledge and the latest developments. In front of customers, they can set up their own professionalism with ease, and at the same time make customers want to believe in themselves more.
Fifth, think from the customer's point of view, so that you can look at the house in a targeted manner, provide the most suitable house for the customer, solve his doubts, and let the customer buy a house with confidence.
Sixth, learn to use sales skills to appropriately force customers to make decisions as soon as possible.
Seventh, it is always the most important to find and recognize your goals and constantly strengthen your confidence to go forward and stick to the end. I firmly believe that as long as the direction is correct, the method is correct, step by step, and every step is firmly on the road of progress, we can reach the finish line earlier. If you are lucky enough to get ahead, your luck will run out one day.
In the new year, I will continue to infect others with my enthusiasm, continue to work hard on this good platform and give myself a new goal. I will set myself two sets of sales tasks every month on May, June, September, June 10, and close the deal every month on March, April, July, August 1 1 and June, 438+02.
Personal development is inseparable from the development of the company, and doing every job well is inseparable from love. Therefore, in this promising company, I will fully serve the company, love my job, be strict with myself, keep learning, infect customers with passion, face the cause with a serious and rigorous attitude, create feelings for customers and create profits for the company. Finally, I hope I can make greater achievements with my colleague by going up one flight of stairs in the new year.
Summary of real estate work: Two years of real estate sales experience made me realize a different life, especially in Vanke's case. The baptism under strict and rigorous management has also created my stable and practical work style. Looking back on the past step by step, I summed up the following sales experience:
First, "persistence is victory"
Perseverance and not giving up easily can lead to success step by step. Although we don't know when we will succeed, what is certain is that we are getting closer and closer to our goal. With tenacious spirit, get twice the result with half the effort. Continuous work will inevitably make people tired. Relaxation is human nature. The most difficult time, stick to it and it will pass. Similarly, in sales, customers raise various objections, give up the opportunity to explain to customers, and customers are lost; A little more persistence and persuasion will make a deal. Often hope lies in one more phone call and one more communication. At the same time, we will persistently learn the relevant knowledge of real estate specialty, so that our excellent professional quality can impress our customers from the heart.
Second, learn to listen and seize opportunities.
I think a good salesman should be a good listener. He can learn all kinds of information about customers by listening, and he shouldn't judge a book by its cover. He should not judge customers easily by his own experience.
Residents are too unruly and insincere, which leads to the loss of some customers. It is necessary to judge their potential thoughts through their words and deeds, so as to grasp the real information of customers and the psychology of buyers, and hit the nail on the head at the right time until the transaction is made.
Third, maintain long-term enthusiasm and enthusiasm for work.
I believe that hard work will make excellent employees. Therefore, from the moment I entered Yiju Company, I have always maintained a serious work attitude and a positive spirit. No matter what small things I do, I will try my best. To promote my products, we must first be fully familiar with my products, love my products and treat customers with enthusiasm and enthusiasm. Down-to-earth follow-up with customers has made the impossible possible and the possibility a reality, and dribs and drabs of accumulation have created my outstanding performance. At the same time, I maintained the accumulated relationship with old customers. They all fully affirmed my earnest work and enthusiastic attitude, which brought me more potential customers and made my work performance by going up one flight of stairs. This is the biggest gain and wealth I have gained from my sales work, and I am most proud of it.
Fourth, keep a good attitude.
Everyone has been in a bad state, and an optimistic salesperson will attribute it to the imperfection of personal ability and experience. They regard this as a necessary tempering process, and they are willing to constantly improve and develop in a good direction, while negative and pessimistic salespeople complain about opportunities and luck, always complaining, waiting and giving up!
The fable of the race between the tortoise and the hare is constantly appearing in real life. Hares tend to be opportunity-oriented, while turtles always adhere to their core competitiveness. In real life, just like the end of the tortoise-hare race, people who keep accumulating core competitiveness will eventually defeat those who chase opportunities. Life is sometimes like climbing a mountain. When I was young and strong, I was always alive and kicking like a rabbit. At the first opportunity, you want to jump ship and take shortcuts. I want to give up my rest when I encounter setbacks. Life needs accumulation. Experienced people, like turtles, know the truth of walking at a constant speed. I firmly believe that as long as the direction is correct and the method is correct, step by step, every step is firmly on the road of progress, but they can reach the finish line earlier. If you are lucky enough to get ahead, your luck will run out one day.
I have always insisted on doing what I can do well and making steady progress towards my goal step by step.
Summary of Real Estate Work In the past 3 1 year, with the support and help of the company's leaders and colleagues, I have diligently and practically completed my own work, successfully completed various tasks assigned by the leaders, and improved in all aspects, laying a good foundation for future work.
In the new year, only by reviewing the past and summing up the work of the year can we sum up our own shortcomings, have a brand-new plan for the work of the coming year, complete the work tasks more accurately, efficiently and in time, and climb to another height. The work of the past year is summarized as follows:
1. Since July 20xx, the work has mainly focused on the application for the construction of the auto parts city project. Despite frequent interludes, with the help of leaders, they managed to get the state-owned land use right certificate, construction land planning permit and investment filing certificate of plots B and C, and passed the planning review. The preliminary design and early intervention construction of the scheme are also in progress in an orderly manner. Procedures such as land ownership certificate, land use planning permit and investment filing certificate of plot D are also in full swing.
Two. 20xx work plan
The first task in 20xx is to obtain the planning permit and construction permit for Class B, C and D construction projects. Then according to the company's sales requirements and arrangements for pre-sale permits and other matters. In the new year, I will sum up experience and lessons, give full play to my strengths, strengthen my study, and complete various tasks assigned by my leaders with a more positive attitude and higher efficiency.
Third, the existing problems and the direction of future efforts.
In 20xx, the construction progress was advanced according to the company's construction requirements, which was inseparable from the strong support of leaders and colleagues, and was also the result of the joint efforts of all colleagues in the office. However, after careful study, there are still many shortcomings:
1, the initiative and consciousness of learning need to be strengthened. We should not only be satisfied with the knowledge we have at present, but also master more comprehensive political and theoretical knowledge and dabble in a wider range of cultural knowledge through further study, so that we can work in by going up one flight of stairs.
2. There is impatience at work, and the style of modesty and prudence needs to be further strengthened to avoid impatience, improve cultural literacy and maintain a good attitude. The so-called details determine success or failure, and personality determines fate.
3. The ability of external public relations and coordination needs to be further improved.
Since stepping into social work, I have experienced different posts, and every post is conscientious, hard-working and has achieved certain results. Summing up the past is to learn from the past and do better in the future. Leaders and colleagues are also invited to criticize and correct the shortcomings and deficiencies in the work. At the same time, I also earnestly hope that the company will develop more vigorously in the future, and I will continue to do my best to create brilliant achievements for the company.
Summary of Real Estate Work Part I Work Perception
The busy XX year is coming to an end. Looking back on XX years, although I didn't make great achievements, I experienced an extraordinary test and temper because this was my first time working in a foreign-funded enterprise. I am very grateful to the company leaders for giving me this platform for growth, so that I can keep learning and making progress in my work and gradually improve my quality and talents.
During this period, I learned and felt a lot of practices different from local real estate enterprises, and the leaders also gave me a lot of support and care. Here, I would like to express my heartfelt thanks to Mr. Li and other colleagues in the company. With your help, I can work harder, and with your cooperation, my work progress can be further improved.
I came to our collective on May 29th, XX, and the department I am in charge of is the Administration Department. Usually, most of the energy is spent on some comprehensive affairs in the early stage of the company. I know very well that the administration department is a comprehensive service department, which is directly led by the general manager of the company. It is a connecting link between the preceding and the following, a hub for external communication, left-right coordination, uploading and distribution, and its work is also complicated, including document processing, file management, document approval, personnel management, vehicle management, procurement management, meeting arrangement and so on.
Because the work of the administrative department is many, miscellaneous and scattered, when doing one thing, it is often divided into several plates by other things. Even so, I told myself before doing everything, no matter how big or small, I must work hard and pay attention to it, because nothing is trivial to the company. Because the usual work is complicated and trivial, sometimes some people don't understand what you are doing. When you say what you are doing so seriously, I still hope to do my work in time so as not to affect the company's work progress.
I was the only one in the administration department at first. Later, considering the shortage of staff in the administration department, Miss Li arranged for Zhang xx and Li xx to temporarily join the administration department, which made my work relatively easier. At work, we don't divide our work, and of course we quarrel occasionally, but it is also because of work that we encourage each other, learn from each other and support each other. For more than half a year, we started from every little thing, silently exercised our functions, played a role, tried our best to provide guarantee and support for the normal work of the company, and better fulfilled some basic functions as an administrative department. Some progress has been made in all the work, and the work of the General Administration Department has been initially completed. This laid the foundation for the work in XX years and created good conditions.
The second part of the work summary
In order to sum up experience, find the gap, be more strict with ourselves, improve ourselves and push forward the work of the department, the work report for XX is arranged as follows:
First, the daily main work
1, do a good job of sorting out comprehensive office documents.
According to incomplete statistics, from June XX to June+February 65438, there were 182 copies of comprehensive documents, statements, forms and systems required by the company; Organize 2 1 external receipts.
Archives management: The company has established the filing procedures of relevant contract texts, carefully handled the procedures of borrowing and handing over records of relevant documents, and simultaneously established electronic files, thus achieving the goal of having electronic files for each contract text.
2. Cooperate with company leaders to participate in the formulation, modification and improvement of some company systems.
Up to now, after drafting, the headquarters has adopted 65,438+00 systems, including: management regulations authorized by the board of directors to the management of Linyi Bai Rui Real Estate Co., Ltd., human resources management system, employee attendance system, office supplies management system, file management system, department and post responsibilities, fixed assets management system, vehicle management system and management system.
In addition, there are seven other systems, including office code of conduct, employee reward and punishment system, material and equipment procurement management system, sales management system, project management system, project bidding management method, seal use management regulations, budget and expense management system, etc.
According to the above related systems, some daily use forms have been formulated in cooperation with the headquarters and other departments.
3. Staff management
Employee files: The employee registration form has been formulated, which enriches the personal data of employees and constantly improves the management of employee files.
Personnel recruitment: through the local network, newspapers, weekend time to participate in job fairs and other forms, recruit personnel from relevant departments, conduct preliminary screening and organize interviews. Mainly for installation engineers, budget personnel, marketing personnel, procurement personnel, etc.
4. Vehicle management. Relevant use forms have been formulated, and efforts have been made to do a good job in vehicle registration, oil registration and safety management.
4. Inter-departmental communication needs to be strengthened. In particular, timely communication and supervision, regular discussion and pace coordination of weekly work arrangements need to be further strengthened and improved.
5. There are 12 computers, 4 dial-up computers, and other computers use the same number, which cannot fundamentally solve the problem of surfing the Internet. Sometimes * * * can't get online, which may lead to some work delays.
6. Printer control. Because it is a collective office, there are defects in the use, registration and storage control of printed copy paper.
The above problems must be highly valued and improved in the future work to promote the overall work of the company.
Fourth, the next step
1. Respect leaders and unite colleagues. Under the leadership of the headquarters and general manager Li, do a good job and cooperate with other departments.
2. Effectively strengthen the internal management of enterprises, further improve the rules and regulations of enterprises, and intensify the implementation, supervision and inspection of various rules and regulations of enterprises, so as to make the daily work of the company more orderly and effective.
3. Continue to strengthen the education and business training for all employees, and effectively improve their ideological awareness and business skills.
4, speed up the work progress, make the department work on the right track as soon as possible.
5, strengthen the work and exchange of ideas between departments, between this department and other departments, so as to achieve unity of thought and keep pace. Really achieve the purpose of thinking in a place.
6. Take some effective measures to improve the work and performance in view of the problems that have been discovered and other existing problems.
7. Continue to improve the daily service level and play the role of company service provider.
Part III Outlook
In the coming XX years, I am honored to continue working under the leadership and encouragement of General Manager Li and with the close cooperation of colleagues around me. I will work harder and harder, learn from others' strengths, make up for my own shortcomings, and take the initiative to ask other colleagues about things I don't know. In line with the principle of "learn one step first, learn more", strive to enrich yourself, enrich yourself, improve yourself and make your own contribution to the development of the company.
Summary of Real Estate Work 5 20xx On February 26th, as a newcomer to real estate, I was honored to join the big family of Di Jun Feng Run Real Estate Agency Co., Ltd. as a property consultant in the company's project-Shangcheng plot. Thank you very much for giving me this opportunity!
Because I have never been exposed to real estate before, I am not familiar with the new environment and new things when I first arrived at the project. However, with the enthusiastic help of leaders and colleagues, I got a general understanding of the technical terms of real estate and the real estate market, and soon became familiar with the project knowledge and workflow, and soon entered the work role. Thank you very much for their help and guidance!
They made me realize that as a member of the sales department, I have a great responsibility. As a member of the sales department, the facade and window of the enterprise, his words and deeds also represent the image of the company. Therefore, we should constantly improve our own quality and set high standards for ourselves. On the basis of high quality, we should strengthen professional knowledge and skills. In addition, we should have a broad understanding of the whole real estate market and stand at the forefront of the market.
After a period of study, the project of 65438+1October 23rd in 20xx was opened. I reserved 16, ***6 sets, and finally only sold one set.
Among them, the problems existing in the work are analyzed as follows:
1, first intimate contact with real estate, lacking practical experience as a newcomer.
2. Lack of guidance to customers;
3. The awareness of work initiative needs to be further strengthened, especially when visiting customers, there are always some psychological obstacles, so they are not active enough;
4, the lack of a unified rhetoric, the accuracy of oral message to customers has been discounted.
Work plan and objectives for the new year:
1. Next year, the company's task is 400 million yuan, and the task I give myself is 50 million yuan, making steady progress step by step.
2. Strengthen sales skills; Strive to create sales methods and skills that suit you.
3. Adjust mentality and build self-confidence;
4. Strengthen the study of business ability and communication ability, replenish energy and prepare for the next challenge;
20xx is a meaningful, valuable and rewarding year. With the efforts of every employee, the company will have new breakthroughs and new atmosphere in the new year, and can occupy a place in the increasingly fierce market competition.
In 20xx, the company has more challenges waiting for me. The shadow of the financial crisis has not yet dispersed, the prospects of real estate companies are not optimistic, and house prices are also spinning back and forth, which makes people confused, so the real estate industry is extremely difficult to do. However, I believe that as long as all our employees, Qi Xin, work together and do their own work well, we will achieve a good result, and I believe we can do our work well in 20xx years.
After a turbulent 20xx year, it ushered in a brilliant 20xx year. In the years to come, may we have success and happiness.
Summary of real estate work: 6-20xx years mainly responsible for switchboard work. The following is my work report for the past year and my work plan for next year:
First of all, the switchboard:
1, responsible for receiving, confirming and summarizing the daily orders of all distributors of the company.
2. Make customer confirmation and related dunning.
3. Be responsible for the quotation of non-standard products and the confirmation of drawings.
4, sales statistics and related customer payment accounts.
5. Track and reply to daily orders.
6. Coordination and tracking of delivery status, etc.
Second, the shortcomings:
1, there is no concept of customers, and the basic concept is "urgent customers' urgent needs". The problems reflected by customers were not solved in time, which led to the impression that the company was chaotic.
2. The lack of production schedule makes it impossible for customers to feedback information to customers in time when they ask about the production schedule of products.
3. Lack of team spirit! Lack of cooperative work attitude leads to loss of work enthusiasm, lax self-discipline and low work efficiency.
Three, xx years have the following requirements for yourself:
1. There is an idea for all customers that "customers are God". But not too low. Make a good impression on customers and establish a better image for the company.
2, customers reflect the problem, no longer "nothing to do, hanging high" will do their best to solve it. Let customers believe in our work strength, so as to better complete the task.
3, and other employees of the company should have good communication, team awareness, more exchanges, more discussions, in order to continuously increase their work skills.
Xx is a brand-new year and a year of self-challenge. I will try my best to correct the shortcomings in my work in the past year, do a good job in the new year and do my part for the development of the company.
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