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Personal summary of logistics work 5 articles
Summary is to review the past and reflect on the work of the previous paragraph, with the aim of drawing lessons from the past and doing a good job in the next stage. The following is my personal summary of logistics work, welcome to read!
Personal summary of logistics work 1 engaged in logistics work for three months. Through these months of continuous learning and the help of colleagues and leaders, I have fully integrated into the big family of Hebei express logistics, and my personal work skills have also been significantly improved. Although there are still some shortcomings in my work, it should be said that I have paid a lot and gained a lot from now on, and I feel that I have gradually grown up. Although we can see some achievements in this period of work, it is far from enough and far from reaching the level we want. The work since graduation is summarized as follows:
1, no work experience, lack of comprehensive knowledge and skills.
I am a fresh college graduate. At the beginning, in order to operate the logistics center involving business development, the company recruited us as the talent reserve of the marketing department. However, due to the center qualification, logistics business can't operate normally, the majors can't be applied, and the lack of relevant work experience, needed social network and comprehensive logistics operation experience, everything starts from scratch, and all work is done while learning, so the business progress effect is not very ideal. The solution is to constantly strengthen learning and self-cultivation, constantly cultivate their own knowledge and skills in all aspects, and become an expert in creating benefits for the company as soon as possible. Through the contact and visit to Hengshui market during this period, I have cultivated certain customer communication ability, and can completely complete daily business contact and market work independently.
2. Due to the uncertainty of the company's business positioning, a lot of time and energy are wasted.
In the early stage, due to the disunity of colleagues, the business could not be carried out normally. I think we should first strengthen employees' ideas so that employees have the same ideas and common goals. I want to develop professional third-party logistics business in the future. I plan to spend nearly two months researching and visiting the market. After the survey results are formed, we will introduce them to you for discussion. If my discussion is approved by you. That made me have a good harvest and finally begged during this time. Until then, do what you can and focus on what our company is good at.
3, the function and service content are single, and the supply and demand are misplaced. The only business we can do now is cargo transportation and local shuttle bus service. Moreover, our inter-provincial freight is not suitable for the market in terms of time and freight because the train is a transit vehicle, so most customers in need are lost. In addition, our functions and services are single and independent, and we do not conduct business in the form of an overall service chain. The functions of warehousing, local distribution and inter-provincial distribution companies and departments are not connected, resources are not integrated, and operations are scattered. For example, Shijiazhuang of Hebei Express and Beijing Branch of Hebei Express have different ideas, and the two companies are wrangling with each other, which will inevitably affect the business between the companies. In addition, places that Hebei Express can't deliver will be outsourced in cooperation with other logistics companies, thus affecting the timeliness of escort and the service quality of goods. It can also highlight that companies have not formed a unified service function in their business operations, are relatively independent and decentralized, and have no unified internal price control. The superior resources of our company's logistics operation are dispersed, and it is impossible to realize the resource intensification of integrated logistics services. On the contrary, there is a phenomenon: both belong to express delivery, but they are relatively independent. We can't do full logistics service. For example, in transportation services, the price of our express delivery vehicles is two or three times higher than that of other vehicles, that is, there is a lack of internal price control between companies, and it is impossible to effectively integrate service resources, which invisibly increases the coordination difficulty of integrated logistics work and also loses many business opportunities. The solution is that the head office realizes the resource integration of each branch as soon as possible and forms a service chain with unique express characteristics; On the issue of supply and demand dislocation, we will strive to further improve the overall breeding level, cultivate high-end skills, and use our high-end facilities to serve high-end customers.
4. The commercial enterprises in _ _ area lack the proper cognitive level of modern logistics and the advanced knowledge of logistics cost control, and are used to dealing with logistics problems in the old traditional way, so they are indifferent to our service content and even take a rude and brutal boycott attitude. In the course of our visit, we often encounter this situation: First, we have our own scheduled trains, and we don't need to rent them out, and we have our own warehouses. The cost is lower than renting out. Secondly, we don't accept the concept of logistics cost reduction and refuse to consider our analysis of logistics cost reduction. Fourth, logistics outsourcing is troublesome and uncertain, and the operation mode of logistics outsourcing is not reasonable enough, and it is unwilling to change the old practice that has been followed for decades.
The unfair phenomenon in the vicious competition environment also restricts the development of our business. Our biggest selling point is specialization, standardization and marketization. However, other personal distribution stations are our strong competitors.
Personal summary of logistics work 2 Time flies, and two months of life at sea is coming to an end. First of all, thank you very much for giving me such an opportunity to enter the project engineering department of _ _ Huamao International Logistics Co., Ltd. as a customer service post.
This week is the seventh week of my employment. During this period, my leaders and colleagues gave me great help and support. Their enthusiasm and concern made me quickly integrate into the big family of China trade. For the previous six weeks, I made the following summary.
Understand and preliminarily master the use of shipping system and bulky system, be familiar with the links of booking space, printing space allocation receipt, delivering customs declaration documents, and the use of the company's hardware facilities.
Master and understand the requirements of major customers, such as casing and design. Therefore, under the guidance of leaders and sales, we can serve customers patiently, answer questions, reply to customers in time, modify sentences and pay attention to words, so that customers can feel our quality service.
With the help of Manager Huang, we helped our customers to complete the preparation of customs declaration documents and check the correctness of the documents. In the previous company, there was no such assessment. Although this kind of work is complicated, we can learn a lot from the exam, such as HS classification and basic precautions, so as to better carry out the follow-up customs declaration work.
Accompany customers to inspect the cargo site in bulk cargo port. This is the first time I have studied in the port area since graduation, studying cargo hoisting and cooperating with customers to prepare cargo for shipment.
Although I have just been employed for a month, I have learned new knowledge and new things that I have never been exposed to in my previous job. With the help of leaders and colleagues, I believe I can better devote myself to my future work, constantly master and enrich myself, and prepare for better service to customers.
Personal Summary of Logistics Work 3 Looking back, _ _ Company took the market as the center, focused on warehousing and logistics, and steadily expanded its logistics business. Facing the pressure, facing the difficulties, conforming to the development of modern logistics, exceeding the annual economic indicators. Over the past year, my main work summary is:
First, steadily expand the logistics business.
Over the past year, we have made the leasing of modern warehouses the focus of our daily work, realized the maximum utilization of leased warehouses, and maintained the status of Man Cang throughout the year. Just like a supermarket, the code scanner for warehousing and delivery has reached a new level in warehousing management, and at the same time stimulated the freight forwarding business with warehousing belt transportation. The logistics operation has been expanded, and the transportation freight forwarding business has also been growing. The warehousing business has driven the distribution of major supermarkets in the city, as well as the shipments of domestic, provincial and municipal vehicles and LTL. Fast-moving consumer goods and other related businesses have also become revenue channels, with 7 self-operated customers and 14 managed customers. Products include food, medicine, health care products, chemical raw materials, communication equipment, tires and so on. And the number of customers is still increasing.
Second, realize the profit targets of logistics companies.
To achieve the profit target, we must rely on every employee to do every job well. Every day, we should be high-spirited, devote ourselves to work with greater passion, conscientiously complete every task, and actively think about how to do our work better. From the completion of daily work, we will solve problems for the company and make positive efforts for the good operation of the company.
Third, promote the sustainable development of enterprises.
On the one hand, strengthen hardware facilities and enhance corporate image; On the other hand, while retaining old customers, we will vigorously explore new customers. Make the storage area become the logistics center of two departments. Approaching the team, almost every employee has this concept in his heart. The company's development and changes in the past three years have been seen by employees and enjoyed in their hearts. In the case of fierce competition in the industry structure, we realize that in the field of general cargo transportation, our flexibility is obviously insufficient, we have no advantage, and our traditional goodwill advantage cannot be brought into play. So we aim at all employees to run the market and grab business. In the market, everyone knows whether the enterprise can develop, and the "market" has the final say. Only by doing a good job in the market can there be room for survival. _ _' s market is every customer. Only when customers are satisfied can there be a market, and the key to customer satisfaction is to continuously improve the service quality of _ _.
Personal summary of logistics work, flash by, suddenly crossed an annual hurdle. Looking back, although there is no vigorous result, it has experienced extraordinary tests and tempering. I found my new position and life goal in the company, which also inspired me to meet a new life with a new attitude!
First, face the reality and accept the challenge.
I went to _ _ _ _ logistics company and took over the post of logistics support. I have to face great challenges. I was interrupted for a month because the security guard resigned at that time. At that time, the logistics company not only had chaotic accounts, but also had a large number of bad stocks, and some items were in short supply. My heart suddenly became heavy. What should I do? How to straighten out this mess?
I am not discouraged. I am determined to straighten out this mess as soon as possible with my past management experience. First, I'll sort out the accounts. Secondly, I will make a big inventory of all the goods and put all the goods in an orderly way. Through these efforts, the whole warehouse of the logistics company has entered a virtuous circle.
Second, clean up the mess and refine management.
I am responsible for the daily inventory report, so I have been very busy in the company. I decided to manage from the following aspects:
1. Redesign and formulate the management standard of _ _ logistics company, strictly manage the three links of delivery, warehousing and storage, and carry out quantitative management with reference to the Work-level Efficiency Assessment Form for Warehouse Security Personnel. Daily inventory, weekly small inventory, monthly financial inventory, so that accounts are clear and consistent. There is no mistake in the payment processing, which reflects the rigor and meticulousness of a financial officer. In recent days, the consistency between accounts and facts has basically reached 100%, achieving no warehouse loss!
2. Work closely with company colleagues to make the inventory structure reasonable. Pay close attention to the flow of all kinds of goods, make monthly reports carefully, and send monthly inventory reports to the finance department on time every month. Combined with my own position, I have made a subsidiary ledger, a fixed assets table, a material table and a material purchase summary table, which effectively cooperated with finance!
3. Classify inventory items, focusing on major items such as engineering, office, cleaning, fixed assets, etc., reduce the re-purchase of inventory items when making procurement summary, strive to reduce their inventory, implement simple control on small items, and combine emphasis with generality, thus reducing inventory and speeding up inventory turnover.
Third, informatization.
With the annual growth of the company's business, the engineering department needs enough materials, and the daily receiving and dispatching volume is further expanded. With the attention of the leaders of _ _ logistics company, the real-time management of the warehouse has been realized. I can see the inventory details on time as long as I input the inventory information and inventory report into the computer every day. This measure greatly facilitates the inquiry of the company's leaders and employees, strengthens the information exchange with various departments, and basically reduces the non-performing inventory to zero in the whole 20__ years.
Fourth, keep learning and grow with the company.
During my stay in the warehouse, I learned more about the planning and control of warehouse management that the company leaders told me. What impressed me most was that the general manager and the general manager personally went to the warehouse to guide the work, reminding me to keep learning, saying that with the rapid development of the company, individuals will have a bigger stage and grow together with the company!
After work, I study accounting, marketing, management, computer and other knowledge to enrich and improve myself in my work. Looking back on my work management experience in the past year, I have matured a lot and grown a lot. I have been committed to the rationalization of warehouse management and the integration of purchase, sale and storage. I also know the importance of teamwork. Only by working closely with engineering and finance can I better play the role of warehouse administrator! With the concern of company leaders and colleagues, I had an unforgettable year happily!
Personal Summary of Logistics Work 5 20__ is the first year that I joined Yuancheng Logistics Team, because I have worked in this new team for three months and feel that I have struggled with everyone for a whole year.
September is a relatively easy introductory training period, and there is a lot of new knowledge to learn every day. At the same time, what you just learned that day should be put into practice the next day. I often learn this and forget that, and the operation speed is quite slow. The more you pursue speed, the more mistakes you make. In order to improve work efficiency, I also thought of some effective ways, such as: reviewing my previous study notes before going to work and learning new things by reviewing the old ones; Borrow books on logistics from colleagues, and want to see what can be applied to my usual work; During the break, I will review the whole day's work and learn new knowledge from time to time.
For _ _ months, the biggest challenge for me was the customer service call, especially the first time I received a customer call. I still remember that every time I answered the phone, I was always on pins and needles, repeating the dialogue during training in my mind, anticipating possible problems and countermeasures. As a result, the telephone process often becomes a mere formality, the essence and purpose of customer service telephone are forgotten, and the telephone has lost its function. Later, I began to pay attention to the content of the phone calls received by experienced colleagues, and they also gave me help and guidance, which saved me from the fear and mistakes of customer service calls. As the saying goes, "As long as you work hard, the iron pestle is ground into a needle". With more and more customer service calls, I have become more and more proficient, but I still have a long way to go in the art of speaking.
In _ _ month, I officially became a formal employee of the customer department, and I was a little tired to answer the phone. At this time, the leader has seen my mood and left me alone. It's funny to say, a bit like being scolded by the teacher for failing the exam. The leader hit the nail on the head and told me my current problem: being content with the status quo. In fact, answering a customer's phone is not that simple. Inspired by the leader, we will immediately summarize the daily calls of customers into a table, and it will be clear at a glance where the real needs of customers are. Now it seems that I am really glad to have such keen leadership, and this part of the work has gradually become a very fixed model.
_ _ months, I learned a lot, especially how to cultivate my own execution. As we all know, the end of the year is a big year for work report. At the departmental meeting, everyone summed up the unfinished work for one year. After finishing my work, I suddenly found that I had a lot of work in a slow process. Sometimes, only when you are in a hurry to catch the last bus will you reflect on some of your attitudes and ways and have a sincere regret. However, small human beings only have to change their present rights, so let them not repeat the same mistakes and become strong and mature.
I am very grateful to Yuancheng Logistics, a big group. I really feel that Yuancheng Logistics is a good enterprise for me, especially in humanities. It has celebrations every month and organizes employees to go out for an outing irregularly, which not only connects the feelings between employees, but also lays a good foundation for increasing unity in work. I heard that every employee has a big gift package during the New Year, and can also reimburse the fare for going home during the New Year, hee hee!
Yuancheng logistics! My second home!
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