Is it difficult for logistics customer service or furniture clerk?

Logistics customer service is difficult.

1. Job description: Logistics customer service is mainly responsible for handling customers' logistics problems, such as inquiring about the status of goods and solving problems during transportation. In addition, it is necessary to maintain good communication with customers to ensure customer satisfaction. Furniture clerks are mainly responsible for the sales of furniture products, order processing and inventory management. It is necessary to have certain product knowledge and sales skills in order to provide professional advice and services to customers.

2. Skill requirements: Logistics customer service needs to have good communication skills, customer service awareness and problem-solving skills. At the same time, it is necessary to have a certain understanding of the basic knowledge and processes of the logistics industry. Furniture clerks should not only have good communication skills and customer service awareness, but also have certain product knowledge and sales skills. In addition, it is also beneficial to know the market dynamics and competitors of the furniture industry.