The current situation of desktop support

IT desktop refers to a series of equipment used by employees in the workplace for information processing, communication and calculation, including computer software and hardware and others.

Related equipment. These IT desktop devices provide many applications and services, which are the basis for employees to work normally in the information age.

Enterprises rely heavily on IT desktops, but they face many practical problems:

Users are increasingly dependent on IT desktops. Enterprises want to ensure the high availability and sustainability of IT desktops, reduce operating costs and improve the quality of employees.

Productivity.

IT managers face a large number of computers, lack of professional technical service personnel, and repeat trivial work, so it is difficult to recruit and retain them well.

Genius.

Lack of specialized desktop maintenance services and means of support.